3Com 3CR990-FX-97 Running the Network Test, Running the NIC Diagnostics Tests, Tab Description

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Running the NIC Diagnostics Tests

The following tabs are available for viewing NIC data:

Tab

Description

 

 

General

Select the General tab to display the node address, I/O address, and device ID for

 

the installed NIC.

 

 

Configuration

Select the Configuration tab to view and modify configuration settings for the

 

installed NIC.

 

 

Statistics

Select the Statistics tab to view network traffic statistics about the installed NIC.

 

 

Diagnostics

Select the Diagnostics tab to access diagnostics tests you can run on the installed

 

NIC.

 

 

Support

Select the Support tab to access various 3Com customer support resources.

 

 

Utilities

Select the Utilities tab to:

 

- Update firmware for the installed NIC.

 

- Perform an encryption loopback test (to test the encryption chip).

 

- Test the SMBus on the system.

 

 

5Select the Diagnostics tab.

The Diagnostics screen appears.

Running the Network Test

Run the Network Test to check the NIC connectivity to the network.

To successfully pass the Network Connectivity test, at least one of the following conditions must be met:

A Windows client running on the same network. This client must have a successfully installed Windows diagnostics program is currently not running.

A NetWare server running on the same network.

A DHCP server running on the same network.

A DNS server running on the same network with TCP/IP properties configured for the DNS server.

To run the Network test:

1On the Diagnostics screen, click Run Network Test. The Network Connectivity Test screen appears.

2Click Start.

If the test passes, the NIC connection to the network is functioning correctly.

3Click Close.

If the test fails, make sure the:

NIC is properly connected to the network cable.

Hub or switch to which the NIC is connected is powered on.

Cable complies with the proper length and specifications for your network.

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Contents 3CR990-FX-97 User GuideUnited States Government Legend Contents Contents Configuring the NIC Installing NetWare DriversTroubleshooting the NIC Installing a 3Com NIC While Installing the NOS Running NIC DiagnosticsInstalling the 3Com DMI Agent EtherCD Content and NavigationIndex Regulatory Compliance Information Page Icon Information That About This GuideConventions Convention Description About This GuideProduct Name/Description Model Number IntroductionOnboard 3XP Processor Data EncryptionIntroduction 3CR990-FX-97 NIC FeaturesSupported NIC Feature Description Remote Wake-Up Offload Features3CR990-FX-97 NIC Features Remote Wake-Up and Multiple NIC InstallationsDesktop Management Interface DMI Integrated Boot ROM with Managed PC Boot Agent MBAKeep-Alive Remote ControlHot Plug NIC Installation Flow Control FeaturesLink Negotiation Offline DiagnosticsSafety Precautions Installation OverviewUpgrading Windows 95 to Windows Installation RequirementsInstalling Multiple NICs Installing and Connecting the NICUpgrading Windows 98 to Windows Me Installing From DisketteMaking a DOS-Bootable Diskette Creating Installation DiskettesClick Register Product, and then Register Online Product RegistrationPreparing the NIC and the Computer Connector Cable Maximum Network SegmentPreparing the NIC and the Computer Installing and Connecting the NIC Description Flashing Steady Off Understanding the LEDsInstalling Software Click Downloads Software Installation RequirementsGetting Help Installing the Driver Installing the Network Driver Using the EtherCDBefore Installing the Network Driver Installing NIC Drivers and Diagnostics For WindowsClick Device Manager Installing the Network Driver Using the EtherCDVerifying the Driver Installation WindowsClick Have Disk Windows NTInstalling the Network Driver Using the EtherCD Windows Me Windows Windows Installing the Network Driver Using the EtherCD Installing the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics ProgramWindows XP, Windows 2000, Windows Me, Windows 98 Installing Multiple NICsUpdating the Network Driver and NIC Software Installing Multiple NICs Installing NIC Drivers and Diagnostics For Windows Click Configure Using Windows Offload FeaturesEnabling Offloads Configuring Offloads for a Group of Different NICs Using Windows Offload FeaturesValue Offload Function Enabled Configuring IPSec OffloadsConfiguring IPSec Offloads Offloading Encryption ProcessingAuto-Selecting Basic or Strong Encryption Processing Configuring IPSec for WindowsEncryption Type Level Description Creating a Security PolicySelect IP Security Policy Management, and then click Add Left pane, click IP Security Policies on Local Machine Clear the Activate the default response rule check boxUsing Windows Offload Features Select Un-assign Downloading the High Encryption Pack for WindowsPage NetWare Version Required Support Pack Installing NetWare DriversInstalling and Configuring the NetWare Driver Using the Latest Support PacksNetware Packet Receive Buffers NetWare Driver Installation RequirementsInstalling NetWare Drivers Obtaining NetWare Loadable ModulesObtaining Slot Numbers Installing the NetWare DriverInstalling and Configuring the NetWare Driver Slot Numbers for Multiple NICsFor NetWare 5.x or Installing the NetWare Driver Using InetcfgVerifying the PCI Slot Number From the Available Options menu, select LAN/WAN Drivers Verifying the Installation and ConfigurationChanging NetWare Driver Configuration Parameters Changing NetWare Driver Configuration ParametersPage Mbps Default NIC SettingsOption Description Settings Configuring the NICMethod Description Requirements Configuration MethodsConfiguring the NIC Option DescriptionChanging General NIC Configuration Settings Changing General NIC Configuration SettingsUsing the 3Com NIC Diagnostics Program Using the 3Com DOS Configuration Program Configuring the Managed PC Boot Agent MBA Configuring the Managed PC Boot Agent MBAEnabling or Disabling the Boot ROM Setting Booting From the NetworkNon-BBS BIOS-Compatible PCs BBS BIOS-Compatible PCsDisabling the 3Com Logo Disabling the 3Com LogoPage Interpreting the NIC LEDs Troubleshooting the NICViewing the NIC LEDs in the Diagnostics Program Accessing the 3Com NIC Help System Accessing 3Com Support DatabasesTroubleshooting Problems with the LEDs Accessing the 3Com KnowledgebaseTroubleshooting the NIC Installation Troubleshooting the NIC InstallationProblems/Error Messages Cleaning Up a Broken InstallationTip Description Troubleshooting the Network ConnectionDouble-clickNetwork Adapters Troubleshooting Remote Wake-UpTroubleshooting Remote Wake-Up Removing the Network DriverWindows 95, 98, and Me Running NIC Diagnostics Running NIC Diagnostics Running the 3Com DOS Diagnostics ProgramRunning the NIC Diagnostics Tests Tab Description Running the NIC Diagnostics TestsRunning the Network Test Click Perform NIC Test Viewing the NIC LEDs in the 3Com Diagnostics ProgramViewing Network Statistics Running the NIC TestEnabling the Icon Using the 3Com Icon in the Windows System TrayRemoving the 3Com NIC Diagnostics Program Using the 3Com Icon in the Windows System TrayPage Environment 3CR990-FX-97 NIC SpecificationsHardware Network InterfaceSpeed Network cable connector TransceiverCabling Requirements Specifications and Cabling RequirementsAbout the 3Com DMI Agent Installing the 3Com DMI AgentClient PC Requirements Installing the 3Com DMI AgentInstalling the 3Com DMI Agent System RequirementsClick Install 3Com DMI Agent Now Page Links Description EtherCD Content and NavigationSubdirectory Contains EtherCD Content and NavigationRoot Subdirectories List Enabling Auto InsertFile Name File Description Text Files ListText Files List Page Requirements Windows Fresh InstallationNetWare Fresh Installation Installation Instructions\nwserver Installing a 3Com NIC While Installing the NOSWorld Wide Web Site Online Technical Services3Com Knowledgebase Web Services Technical SupportTechnical Support Support from Your Network SupplierSupport from 3Com Returning Products for RepairNumerics IndexMediaselect IndexVerbose Index FCC Class B Statement Regulatory Compliance InformationModelDescription Regulatory Compliance Information