3Com 3CR990-FX-97 manual Windows NT, Windows 95, 98, and Me

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7Troubleshooting the NIC

9Exit the Device Manager and shut down Windows.

To reinstall the NIC driver and software, restart the computer.

To physically remove the NIC from the computer, shut down the system, turn the power off, and remove the NIC from the computer.

Windows NT 4.0

To remove the network driver:

1Double-click the My Computer icon, then the Control Panel icon, and then the Network icon.

The Network screen appears.

2Click the Adapters tab.

3Select the name of the NIC in the Network Adapters box, and then click Remove.

4Click Yes to conﬁrm the removal.

5Click Close to close the Network screen. You are prompted to restart the computer.

6Depending on whether you are removing the NIC or reinstalling NIC software, do the following:

■If you are physically removing the NIC from the computer, click No. Do not restart the computer until you shut down the system, turn the power off, and remove the NIC from the computer.

■If you are reinstalling the NIC software, click Yes to restart the computer.

Windows 95, 98, and Me

To remove the network driver:

1Double-click the My Computer icon, then the Control Panel icon, and then the System icon.

2Click the Device Manager tab.

3Double-clickNetwork adapters.

4Select the name of the NIC.

5Click Remove.

6Click OK to conﬁrm the device removal.

NOTE: Note that removing the network driver does not result in the removal of the diagnostics software. See “Removing the 3Com NIC Diagnostics Program” on page 65.

You are prompted to restart the computer.

If you are physically removing the NIC from the computer, click No. Do not restart the computer until you shut down the system, turn the power off, and remove the NIC from the computer.

If you are reinstalling the NIC software, click Yes to restart the computer.

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Contents User Guide 3CR990-FX-97United States Government Legend Contents Contents Conﬁguring the NIC Installing NetWare DriversTroubleshooting the NIC Running NIC Diagnostics Installing the 3Com DMI AgentEtherCD Content and Navigation Installing a 3Com NIC While Installing the NOSIndex Regulatory Compliance Information Page Icon Information That About This GuideConventions About This Guide Convention DescriptionIntroduction Onboard 3XP ProcessorData Encryption Product Name/Description Model NumberIntroduction 3CR990-FX-97 NIC FeaturesSupported NIC Feature Description Ofﬂoad Features 3CR990-FX-97 NIC FeaturesRemote Wake-Up and Multiple NIC Installations Remote Wake-UpIntegrated Boot ROM with Managed PC Boot Agent MBA Desktop Management Interface DMIRemote Control Hot Plug NIC InstallationFlow Control Features Keep-AliveOfﬂine Diagnostics Link NegotiationInstallation Overview Safety PrecautionsInstallation Requirements Installing Multiple NICsInstalling and Connecting the NIC Upgrading Windows 95 to WindowsInstalling From Diskette Making a DOS-Bootable DisketteCreating Installation Diskettes Upgrading Windows 98 to Windows MeProduct Registration Click Register Product, and then Register OnlinePreparing the NIC and the Computer Connector Cable Maximum Network SegmentPreparing the NIC and the Computer Installing and Connecting the NIC Understanding the LEDs Description Flashing Steady OffInstalling Software Click Downloads Software Installation RequirementsGetting Help Installing the Network Driver Using the EtherCD Before Installing the Network DriverInstalling NIC Drivers and Diagnostics For Windows Installing the DriverInstalling the Network Driver Using the EtherCD Verifying the Driver InstallationWindows Click Device ManagerWindows NT Click Have DiskInstalling the Network Driver Using the EtherCD Windows Me Windows Windows Installing the Network Driver Using the EtherCD Installing the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics ProgramWindows XP, Windows 2000, Windows Me, Windows 98 Installing Multiple NICsUpdating the Network Driver and NIC Software Installing Multiple NICs Installing NIC Drivers and Diagnostics For Windows Click Conﬁgure Using Windows Ofﬂoad FeaturesEnabling Ofﬂoads Using Windows Ofﬂoad Features Value Offload Function EnabledConﬁguring IPSec Ofﬂoads Conﬁguring Ofﬂoads for a Group of Different NICsOfﬂoading Encryption Processing Auto-Selecting Basic or Strong Encryption ProcessingConﬁguring IPSec for Windows Conﬁguring IPSec OfﬂoadsEncryption Type Level Description Creating a Security PolicySelect IP Security Policy Management, and then click Add Clear the Activate the default response rule check box Left pane, click IP Security Policies on Local MachineUsing Windows Ofﬂoad Features Downloading the High Encryption Pack for Windows Select Un-assignPage Installing NetWare Drivers Installing and Conﬁguring the NetWare DriverUsing the Latest Support Packs NetWare Version Required Support PackNetWare Driver Installation Requirements Installing NetWare DriversObtaining NetWare Loadable Modules Netware Packet Receive BuffersInstalling the NetWare Driver Installing and Conﬁguring the NetWare DriverSlot Numbers for Multiple NICs Obtaining Slot NumbersInstalling the NetWare Driver Using Inetcfg For NetWare 5.x orVerifying the PCI Slot Number Verifying the Installation and Conﬁguration From the Available Options menu, select LAN/WAN DriversChanging NetWare Driver Conﬁguration Parameters Changing NetWare Driver Conﬁguration ParametersPage Default NIC Settings Option Description SettingsConﬁguring the NIC MbpsConﬁguration Methods Conﬁguring the NICOption Description Method Description RequirementsChanging General NIC Conﬁguration Settings Changing General NIC Conﬁguration SettingsUsing the 3Com NIC Diagnostics Program Using the 3Com DOS Conﬁguration Program Conﬁguring the Managed PC Boot Agent MBA Enabling or Disabling the Boot ROM SettingBooting From the Network Conﬁguring the Managed PC Boot Agent MBABBS BIOS-Compatible PCs Non-BBS BIOS-Compatible PCsDisabling the 3Com Logo Disabling the 3Com LogoPage Interpreting the NIC LEDs Troubleshooting the NICViewing the NIC LEDs in the Diagnostics Program Accessing 3Com Support Databases Troubleshooting Problems with the LEDsAccessing the 3Com Knowledgebase Accessing the 3Com NIC Help System Troubleshooting the NIC Installation Problems/Error Messages Cleaning Up a Broken Installation Troubleshooting the NIC InstallationTroubleshooting the Network Connection Tip DescriptionTroubleshooting Remote Wake-Up Troubleshooting Remote Wake-UpRemoving the Network Driver Double-clickNetwork AdaptersWindows 95, 98, and Me Running NIC Diagnostics Running NIC Diagnostics Running the 3Com DOS Diagnostics ProgramRunning the NIC Diagnostics Tests Tab Description Running the NIC Diagnostics TestsRunning the Network Test Viewing the NIC LEDs in the 3Com Diagnostics Program Viewing Network StatisticsRunning the NIC Test Click Perform NIC TestUsing the 3Com Icon in the Windows System Tray Removing the 3Com NIC Diagnostics ProgramUsing the 3Com Icon in the Windows System Tray Enabling the IconPage 3CR990-FX-97 NIC Speciﬁcations HardwareNetwork Interface EnvironmentNetwork cable connector Transceiver Cabling RequirementsSpeciﬁcations and Cabling Requirements SpeedInstalling the 3Com DMI Agent About the 3Com DMI AgentInstalling the 3Com DMI Agent Installing the 3Com DMI AgentSystem Requirements Client PC RequirementsClick Install 3Com DMI Agent Now Page EtherCD Content and Navigation Links DescriptionEtherCD Content and Navigation Root Subdirectories ListEnabling Auto Insert Subdirectory ContainsFile Name File Description Text Files ListText Files List Page Windows Fresh Installation NetWare Fresh InstallationInstallation Instructions RequirementsInstalling a 3Com NIC While Installing the NOS \nwserverOnline Technical Services 3Com Knowledgebase Web ServicesTechnical Support World Wide Web SiteSupport from Your Network Supplier Support from 3ComReturning Products for Repair Technical SupportIndex NumericsIndex MediaselectVerbose Index Regulatory Compliance Information FCC Class B StatementRegulatory Compliance Information ModelDescription