3Com 3CR990-FX-97 Viewing the NIC LEDs in the 3Com Diagnostics Program, Running the NIC Test

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8Running NIC Diagnostics

Running the NIC Test

Run the NIC Test to check the physical components, connectors, and circuitry on the NIC.

1On the Diagnostics screen, click Run NIC Test. The NIC Test screen appears.

2Click Perform NIC Test.

While the test is running, a progress bar indicates test progress. If the test passes, the NIC is functioning correctly.

If the test fails, a message indicates the error type. Click Help in the error message screen to obtain more information.

3Click Close.

Viewing the NIC LEDs in the 3Com Diagnostics Program

To view the LEDs in the 3Com NIC Diagnostics program:

1Make sure the NIC, the network driver, and the 3Com NIC Diagnostics program are installed.

2Open the Windows Start menu.

3Select Programs, and then 3Com NIC Utilities.

4Click 3Com NIC Doctor.

The 3Com NIC Diagnostics General screen appears and displays the following LEDs: 100 LNK — Lights if there is a valid connection between the NIC and the network. ACT LNK — Lights if the NIC is transmitting or receiving information.

NOTE: For instructions on interpreting the NIC LEDs, see “Interpreting the NIC

LEDs” on page 55.

Viewing Network Statistics

To view statistical information about the network:

1Make sure the NIC, the network driver, and the 3Com NIC Diagnostics program are installed.

2Open the Windows Start menu.

3Select Programs, and then 3Com NIC Utilities.

4Click 3Com NIC Doctor.

The 3Com NIC Diagnostics General screen appears.

5Click the Statistics tab.

The Statistics screen appears, providing numerical data for a variety of network events, such as: packets transmitted, bytes transmitted, late collisions, and so forth. The information is updated by the NIC driver every five seconds.

For a description of each statistic, click the question mark (?) in the upper right corner of the screen, drag it over a statistic and click once. A pop-up box appears, displaying information about the statistic.

6Click OK to exit the diagnostics program. To go to another diagnostics screen, click the appropriate tab.

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Contents User Guide 3CR990-FX-97United States Government Legend Contents Contents Installing NetWare Drivers Troubleshooting the NICConfiguring the NIC Running NIC Diagnostics Installing the 3Com DMI AgentEtherCD Content and Navigation Installing a 3Com NIC While Installing the NOSIndex Regulatory Compliance Information Page About This Guide ConventionsIcon Information That About This Guide Convention DescriptionIntroduction Onboard 3XP ProcessorData Encryption Product Name/Description Model Number3CR990-FX-97 NIC Features Supported NIC Feature DescriptionIntroduction Offload Features 3CR990-FX-97 NIC FeaturesRemote Wake-Up and Multiple NIC Installations Remote Wake-UpIntegrated Boot ROM with Managed PC Boot Agent MBA Desktop Management Interface DMIRemote Control Hot Plug NIC InstallationFlow Control Features Keep-AliveOffline Diagnostics Link NegotiationInstallation Overview Safety PrecautionsInstallation Requirements Installing Multiple NICsInstalling and Connecting the NIC Upgrading Windows 95 to WindowsInstalling From Diskette Making a DOS-Bootable DisketteCreating Installation Diskettes Upgrading Windows 98 to Windows MeProduct Registration Click Register Product, and then Register OnlineConnector Cable Maximum Network Segment Preparing the NIC and the ComputerPreparing the NIC and the Computer Installing and Connecting the NIC Understanding the LEDs Description Flashing Steady OffInstalling Software Software Installation Requirements Getting HelpClick Downloads Installing the Network Driver Using the EtherCD Before Installing the Network DriverInstalling NIC Drivers and Diagnostics For Windows Installing the DriverInstalling the Network Driver Using the EtherCD Verifying the Driver InstallationWindows Click Device ManagerWindows NT Click Have DiskInstalling the Network Driver Using the EtherCD Windows Me Windows Windows Installing the Network Driver Using the EtherCD Installing the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics ProgramInstalling Multiple NICs Updating the Network Driver and NIC SoftwareWindows XP, Windows 2000, Windows Me, Windows 98 Installing Multiple NICs Installing NIC Drivers and Diagnostics For Windows Using Windows Offload Features Enabling OffloadsClick Configure Using Windows Offload Features Value Offload Function EnabledConfiguring IPSec Offloads Configuring Offloads for a Group of Different NICsOffloading Encryption Processing Auto-Selecting Basic or Strong Encryption ProcessingConfiguring IPSec for Windows Configuring IPSec OffloadsCreating a Security Policy Select IP Security Policy Management, and then click AddEncryption Type Level Description Clear the Activate the default response rule check box Left pane, click IP Security Policies on Local MachineUsing Windows Offload Features Downloading the High Encryption Pack for Windows Select Un-assignPage Installing NetWare Drivers Installing and Configuring the NetWare DriverUsing the Latest Support Packs NetWare Version Required Support PackNetWare Driver Installation Requirements Installing NetWare DriversObtaining NetWare Loadable Modules Netware Packet Receive BuffersInstalling the NetWare Driver Installing and Configuring the NetWare DriverSlot Numbers for Multiple NICs Obtaining Slot NumbersInstalling the NetWare Driver Using Inetcfg For NetWare 5.x orVerifying the PCI Slot Number Verifying the Installation and Configuration From the Available Options menu, select LAN/WAN DriversChanging NetWare Driver Configuration Parameters Changing NetWare Driver Configuration ParametersPage Default NIC Settings Option Description SettingsConfiguring the NIC MbpsConfiguration Methods Configuring the NICOption Description Method Description RequirementsChanging General NIC Configuration Settings Using the 3Com NIC Diagnostics ProgramChanging General NIC Configuration Settings Using the 3Com DOS Configuration Program Configuring the Managed PC Boot Agent MBA Enabling or Disabling the Boot ROM SettingBooting From the Network Configuring the Managed PC Boot Agent MBABBS BIOS-Compatible PCs Non-BBS BIOS-Compatible PCsDisabling the 3Com Logo Disabling the 3Com LogoPage Troubleshooting the NIC Viewing the NIC LEDs in the Diagnostics ProgramInterpreting the NIC LEDs Accessing 3Com Support Databases Troubleshooting Problems with the LEDsAccessing the 3Com Knowledgebase Accessing the 3Com NIC Help SystemTroubleshooting the NIC Installation Problems/Error MessagesCleaning Up a Broken Installation Troubleshooting the NIC InstallationTroubleshooting the Network Connection Tip DescriptionTroubleshooting Remote Wake-Up Troubleshooting Remote Wake-UpRemoving the Network Driver Double-clickNetwork AdaptersWindows 95, 98, and Me Running NIC Diagnostics Running the 3Com DOS Diagnostics Program Running the NIC Diagnostics TestsRunning NIC Diagnostics Running the NIC Diagnostics Tests Running the Network TestTab Description Viewing the NIC LEDs in the 3Com Diagnostics Program Viewing Network StatisticsRunning the NIC Test Click Perform NIC TestUsing the 3Com Icon in the Windows System Tray Removing the 3Com NIC Diagnostics ProgramUsing the 3Com Icon in the Windows System Tray Enabling the IconPage 3CR990-FX-97 NIC Specifications HardwareNetwork Interface EnvironmentNetwork cable connector Transceiver Cabling RequirementsSpecifications and Cabling Requirements SpeedInstalling the 3Com DMI Agent About the 3Com DMI AgentInstalling the 3Com DMI Agent Installing the 3Com DMI AgentSystem Requirements Client PC RequirementsClick Install 3Com DMI Agent Now Page EtherCD Content and Navigation Links DescriptionEtherCD Content and Navigation Root Subdirectories ListEnabling Auto Insert Subdirectory ContainsText Files List Text Files ListFile Name File Description Page Windows Fresh Installation NetWare Fresh InstallationInstallation Instructions RequirementsInstalling a 3Com NIC While Installing the NOS \nwserverOnline Technical Services 3Com Knowledgebase Web ServicesTechnical Support World Wide Web SiteSupport from Your Network Supplier Support from 3ComReturning Products for Repair Technical SupportIndex NumericsIndex MediaselectVerbose Index Regulatory Compliance Information FCC Class B StatementRegulatory Compliance Information ModelDescription