3Com 3C905C-TX-M, 3C905C-TX manual Accessing Release Notes and Frequently Asked Questions

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Accessing 3Com Support Databases

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Accessing Release Notes and Frequently Asked Questions

To access release notes and frequently asked questions about the 3C905C NIC:

1Make sure that the NIC and its driver are installed.

2Start the 3Com NIC Diagnostics and Conﬁguration program.

a Open the Windows Start menu.

b Select Programs, and then 3Com NIC Utilities. c Click 3Com NIC Doctor.

The 3Com NIC Diagnostics General screen appears.

3Click the Support tab.

The Support screen (Figure 10) appears.

Figure 10 Support Screen

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Contents Part No -1488-000 Published March 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Windows 95/98 and Windows NT Driver Installation Troubleshooting and Diagnostics 3COM DMI Agent Installation Figures Tables Conventions About this GuideIcon Description Convention Description Year 2000 Compliance3C905C NIC Overview IntroductionUsing Remote Wake-Up FeaturesMultiple NIC Installations and Remote Wake-Up Using the Managed PC Boot Agent MBA SoftwareRemote Wake-Up Requirements Using DynamicAccess Software Supported Remote System Alerts Using the Workgroup Keep-Alive PacketUsing Remote System Alerts Remote System Alerts RequirementsUsing Desktop Management Interface DMI Installation Task Instructions Network Interface Card InstallationOverview Preparing for Installation Inserting the NIC Running the Preinstallation ProgramTo install the NIC in your PC Secure the NIC with the screw you removed in step Installing the NIC Remove slot cover Insert NICContact your PC manufacturer for the Remote Wake-Up cable Connecting the Remote Wake-Up CableConnecting the Remote Wake-Up Cable Connecting to the Network Connecting SOS or SMBus Cables for Remote System AlertsNetwork Cable Required Maximum Environment Cable Length Connecting to the Network Page Windows Driver InstallationInstalling the Driver Windows NTIf the Update Device Driver Wizard starts Turn on the power to the PC. Windows 95 detects the NICIf the New Hardware Found dialog box appears Insert the Windows 95 CD or diskette, and then click OK You must restart the PC to complete the installationInsert EtherDisk diskette 1 in drive A, and then click Next Turn on the power to the PCClick Finish Insert the Windows 98 CD or diskette, and then click OKClick the Adapters tab Windows NTClick Add Click Close Click Add Adapter Windows 95 and Windows Verifying Successful InstallationClick OK Double-click the File Manager icon Installing Multiple NICsSelect the Adapters tab Click Add Repeat the process for each additional NIC to be installedClose the Network screen Insert EtherDisk diskette 2 when promptedAbout 3Com Intelligent Auto Install Software Installing the NetWare Client DriverNET Ware Client Running the Intelligent Auto Install Program Intelligent Auto Install RequirementsNetWare Server NLM Name Installing the NetWare Server DriverObtaining NetWare Loadable Modules NetWareNetWare 4.10 Save and exit the ﬁle, and then reboot the serverMultiple NICs Verifying the PCI Slot Number Selected NIC Screen Method Description Requirements Conﬁguration MethodsMethod Description Default NIC SettingsOption Description Option Description Settings Changing General NIC Conﬁguration SettingsGeneral Screen Click the Conﬁguration tabClick OK to save the changes and exit the program Conﬁguring the Managed PC Boot Agent MBAEnabling or Disabling the Boot ROM Setting Under Network Parameter, select the setting to be changedMake sure that the NIC boot ROM setting is Enabled Booting From the NetworkClick OK to save the setting and exit the program BBS BIOS-Compatible PCsNon-BBS BIOS-Compatible PCs Reboot the PCChange the MBA default boot setting from Local to Network Page Troubleshooting the Installation Troubleshooting DiagnosticsTip Description Accessing the 3Com Knowledgebase Accessing 3Com Support DatabasesAccessing the 3Com NIC Help System Click the Support tab Accessing Release Notes and Frequently Asked QuestionsInterpreting the LEDs Ensure that the hub or switch is powered on Running the NIC Diagnostics TestsClick the Diagnostics tab To Run the Network Test Diagnostics ScreenOn the second PC, run the Remote Wake-Up Test On the ﬁrst PC, enable Auto EchoTo Run the NIC Test To Run the Remote Wake-Up TestClick Test Remote Wake-Up Restart. The PC shuts down Perform the Remote Wake-Up Test Troubleshooting Remote Wake-UpMake sure that Remote Wake-Up is enabled on the NIC Check the PC BiosClick the Statistics tab Viewing Network StatisticsUsing the 3Com Icon in the Windows System Tray Click the Device Manager tab Removing NIC SoftwareRemoving NIC Software Question Answer Frequently Asked QuestionsQuestionAnswer Fast IP, part of 3Coms DynamicAccess software, improves Hardware Speciﬁcations SpecificationsCabling Requirements Standards ConformanceTwisted-Pair Cable Category Use 10BASE-T Operation100BASE-TX Operation RJ-45 Connector Pin AssignmentsClient PC Requirements ConfigurationRestart the PC Installing DynamicAccess SoftwareConﬁguring DynamicAccess Software Fast IP Allows you to enable and conﬁgure Fast IP Removing DynamicAccess Software3COM DMI Agent Client PC Requirements System RequirementsNetwork Management Requirements Installing the 3Com DMI Agent Page Support from Your Network Supplier Online Technical ServicesWorld Wide Web Site Access by Analog Modem 3Com Bulletin Board Service3Com FTP Site 408 727 3Com Facts Automated Fax ServiceAccess by Digital Modem 847 262Page Numbers IndexDynamicAccess software NIC Online Help Online Knowledgebase Index Page 3Com Corporation Limited Warranty Obtaining Warranty Service FCC Class B Statement 3COM END User Software License Agreement Product Registration