3Com 3C905C-TX-M, 3C905C-TX manual To Run the Network Test, Diagnostics Screen

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58CHAPTER 6: TROUBLESHOOTING AND DIAGNOSTICS

Figure 11 Diagnostics Screen

If the Run Remote Wake-Up Test button appears dimmed, the NIC that is installed in the PC does not support Remote Wake-Up.

To Run the Network Test

Run the Network Test to check the NIC connectivity to the network.

1Click Run Network Test on the Diagnostics screen. The Network Connectivity Test screen appears.

2Click Start.

If the test fails:

■Make sure that the NIC is properly connected to the network cable.

■Make sure that the hub or switch to which the NIC is connected is powered on.

■Make sure that the cable complies with the proper length and speciﬁcations for your network.

If the test passes, the NIC connection to the network is functioning correctly.

3 Click Close.

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Contents Part No -1488-000 Published March 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Windows 95/98 and Windows NT Driver Installation Troubleshooting and Diagnostics 3COM DMI Agent Installation Figures Tables Conventions About this GuideIcon Description Year 2000 Compliance Convention DescriptionIntroduction 3C905C NIC OverviewFeatures Using Remote Wake-UpMultiple NIC Installations and Remote Wake-Up Using the Managed PC Boot Agent MBA SoftwareRemote Wake-Up Requirements Using DynamicAccess Software Remote System Alerts Requirements Using the Workgroup Keep-Alive PacketUsing Remote System Alerts Supported Remote System AlertsUsing Desktop Management Interface DMI Installation Task Instructions Network Interface Card InstallationOverview Preparing for Installation Running the Preinstallation Program Inserting the NICTo install the NIC in your PC Installing the NIC Remove slot cover Insert NIC Secure the NIC with the screw you removed in stepConnecting the Remote Wake-Up Cable Contact your PC manufacturer for the Remote Wake-Up cableConnecting the Remote Wake-Up Cable Connecting to the Network Connecting SOS or SMBus Cables for Remote System AlertsNetwork Cable Required Maximum Environment Cable Length Connecting to the Network Page Windows NT Driver InstallationInstalling the Driver WindowsIf the Update Device Driver Wizard starts Turn on the power to the PC. Windows 95 detects the NICIf the New Hardware Found dialog box appears You must restart the PC to complete the installation Insert the Windows 95 CD or diskette, and then click OKTurn on the power to the PC Insert EtherDisk diskette 1 in drive A, and then click NextInsert the Windows 98 CD or diskette, and then click OK Click FinishClick the Adapters tab Windows NTClick Add Click Close Click Add Adapter Windows 95 and Windows Verifying Successful InstallationClick OK Installing Multiple NICs Double-click the File Manager iconRepeat the process for each additional NIC to be installed Select the Adapters tab Click AddInsert EtherDisk diskette 2 when prompted Close the Network screenAbout 3Com Intelligent Auto Install Software Installing the NetWare Client DriverNET Ware Client Intelligent Auto Install Requirements Running the Intelligent Auto Install ProgramNetWare Installing the NetWare Server DriverObtaining NetWare Loadable Modules NetWare Server NLM NameNetWare 4.10 Save and exit the ﬁle, and then reboot the serverMultiple NICs Verifying the PCI Slot Number Selected NIC Screen Conﬁguration Methods Method Description RequirementsMethod Description Default NIC SettingsOption Description Changing General NIC Conﬁguration Settings Option Description SettingsClick the Conﬁguration tab General ScreenUnder Network Parameter, select the setting to be changed Conﬁguring the Managed PC Boot Agent MBAEnabling or Disabling the Boot ROM Setting Click OK to save the changes and exit the programBBS BIOS-Compatible PCs Booting From the NetworkClick OK to save the setting and exit the program Make sure that the NIC boot ROM setting is EnabledNon-BBS BIOS-Compatible PCs Reboot the PCChange the MBA default boot setting from Local to Network Page Troubleshooting the Installation Troubleshooting DiagnosticsTip Description Accessing the 3Com Knowledgebase Accessing 3Com Support DatabasesAccessing the 3Com NIC Help System Accessing Release Notes and Frequently Asked Questions Click the Support tabInterpreting the LEDs Ensure that the hub or switch is powered on Running the NIC Diagnostics TestsClick the Diagnostics tab Diagnostics Screen To Run the Network TestTo Run the Remote Wake-Up Test On the ﬁrst PC, enable Auto EchoTo Run the NIC Test On the second PC, run the Remote Wake-Up TestClick Test Remote Wake-Up Restart. The PC shuts down Check the PC Bios Troubleshooting Remote Wake-UpMake sure that Remote Wake-Up is enabled on the NIC Perform the Remote Wake-Up TestViewing Network Statistics Click the Statistics tabUsing the 3Com Icon in the Windows System Tray Removing NIC Software Click the Device Manager tabRemoving NIC Software Frequently Asked Questions Question AnswerQuestionAnswer Fast IP, part of 3Coms DynamicAccess software, improves Specifications Hardware SpeciﬁcationsCabling Requirements Standards ConformanceTwisted-Pair Cable 10BASE-T Operation Category UseRJ-45 Connector Pin Assignments 100BASE-TX OperationConfiguration Client PC RequirementsInstalling DynamicAccess Software Restart the PCConﬁguring DynamicAccess Software Removing DynamicAccess Software Fast IP Allows you to enable and conﬁgure Fast IP3COM DMI Agent Client PC Requirements System RequirementsNetwork Management Requirements Installing the 3Com DMI Agent Page Support from Your Network Supplier Online Technical ServicesWorld Wide Web Site Access by Analog Modem 3Com Bulletin Board Service3Com FTP Site 847 262 3Com Facts Automated Fax ServiceAccess by Digital Modem 408 727Page Index NumbersDynamicAccess software NIC Online Help Online Knowledgebase Index Page 3Com Corporation Limited Warranty Obtaining Warranty Service FCC Class B Statement 3COM END User Software License Agreement Product Registration