3Com 3C905C-TX-M, 3C905C-TX manual Viewing Network Statistics, Click the Statistics tab

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62CHAPTER 6: TROUBLESHOOTING AND DIAGNOSTICS

7If the previous steps have failed, install a known functioning Remote Wake-Up NIC in the PC.

■If Remote Wake-Up works with the new NIC installed, contact your PC vendor for a replacement NIC.

■If Remote Wake-Up does not work with the new NIC installed, there may be a problem with the PC motherboard. Contact your PC manufacturer.

Viewing Network Statistics

To view statistical information about the network:

1Start the 3Com NIC Diagnostics program. a Open the Windows Start menu.

b Select Programs, and then 3Com NIC Utilities. c Click 3Com NIC Doctor.

The 3Com NIC Diagnostics General screen appears.

2Click the Statistics tab.

The Statistics screen (Figure 13) appears.

Figure 13 Statistics Screen

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Contents Part No -1488-000 Published March 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Windows 95/98 and Windows NT Driver Installation Troubleshooting and Diagnostics 3COM DMI Agent Installation Figures Tables Icon Description About this GuideConventions Year 2000 Compliance Convention DescriptionIntroduction 3C905C NIC OverviewFeatures Using Remote Wake-UpRemote Wake-Up Requirements Using the Managed PC Boot Agent MBA SoftwareMultiple NIC Installations and Remote Wake-Up Using DynamicAccess Software Remote System Alerts Requirements Using the Workgroup Keep-Alive PacketUsing Remote System Alerts Supported Remote System AlertsUsing Desktop Management Interface DMI Overview Network Interface Card InstallationInstallation Task Instructions Preparing for Installation Running the Preinstallation Program Inserting the NICTo install the NIC in your PC Installing the NIC Remove slot cover Insert NIC Secure the NIC with the screw you removed in stepConnecting the Remote Wake-Up Cable Contact your PC manufacturer for the Remote Wake-Up cableConnecting the Remote Wake-Up Cable Network Cable Required Maximum Environment Cable Length Connecting SOS or SMBus Cables for Remote System AlertsConnecting to the Network Connecting to the Network Page Windows NT Driver InstallationInstalling the Driver WindowsIf the New Hardware Found dialog box appears Turn on the power to the PC. Windows 95 detects the NICIf the Update Device Driver Wizard starts You must restart the PC to complete the installation Insert the Windows 95 CD or diskette, and then click OKTurn on the power to the PC Insert EtherDisk diskette 1 in drive A, and then click NextInsert the Windows 98 CD or diskette, and then click OK Click FinishClick Add Windows NTClick the Adapters tab Click Close Click Add Adapter Click OK Verifying Successful InstallationWindows 95 and Windows Installing Multiple NICs Double-click the File Manager iconRepeat the process for each additional NIC to be installed Select the Adapters tab Click AddInsert EtherDisk diskette 2 when prompted Close the Network screenNET Ware Client Installing the NetWare Client DriverAbout 3Com Intelligent Auto Install Software Intelligent Auto Install Requirements Running the Intelligent Auto Install ProgramNetWare Installing the NetWare Server DriverObtaining NetWare Loadable Modules NetWare Server NLM NameMultiple NICs Save and exit the ﬁle, and then reboot the serverNetWare 4.10 Verifying the PCI Slot Number Selected NIC Screen Conﬁguration Methods Method Description RequirementsOption Description Default NIC SettingsMethod Description Changing General NIC Conﬁguration Settings Option Description SettingsClick the Conﬁguration tab General ScreenUnder Network Parameter, select the setting to be changed Conﬁguring the Managed PC Boot Agent MBAEnabling or Disabling the Boot ROM Setting Click OK to save the changes and exit the programBBS BIOS-Compatible PCs Booting From the NetworkClick OK to save the setting and exit the program Make sure that the NIC boot ROM setting is EnabledChange the MBA default boot setting from Local to Network Reboot the PCNon-BBS BIOS-Compatible PCs Page Tip Description Troubleshooting DiagnosticsTroubleshooting the Installation Accessing the 3Com NIC Help System Accessing 3Com Support DatabasesAccessing the 3Com Knowledgebase Accessing Release Notes and Frequently Asked Questions Click the Support tabInterpreting the LEDs Click the Diagnostics tab Running the NIC Diagnostics TestsEnsure that the hub or switch is powered on Diagnostics Screen To Run the Network TestTo Run the Remote Wake-Up Test On the ﬁrst PC, enable Auto EchoTo Run the NIC Test On the second PC, run the Remote Wake-Up TestClick Test Remote Wake-Up Restart. The PC shuts down Check the PC Bios Troubleshooting Remote Wake-UpMake sure that Remote Wake-Up is enabled on the NIC Perform the Remote Wake-Up TestViewing Network Statistics Click the Statistics tabUsing the 3Com Icon in the Windows System Tray Removing NIC Software Click the Device Manager tabRemoving NIC Software Frequently Asked Questions Question AnswerQuestionAnswer Fast IP, part of 3Coms DynamicAccess software, improves Specifications Hardware SpeciﬁcationsTwisted-Pair Cable Standards ConformanceCabling Requirements 10BASE-T Operation Category UseRJ-45 Connector Pin Assignments 100BASE-TX OperationConfiguration Client PC RequirementsInstalling DynamicAccess Software Restart the PCConﬁguring DynamicAccess Software Removing DynamicAccess Software Fast IP Allows you to enable and conﬁgure Fast IP3COM DMI Agent Network Management Requirements System RequirementsClient PC Requirements Installing the 3Com DMI Agent Page World Wide Web Site Online Technical ServicesSupport from Your Network Supplier 3Com FTP Site 3Com Bulletin Board ServiceAccess by Analog Modem 847 262 3Com Facts Automated Fax ServiceAccess by Digital Modem 408 727Page Index NumbersDynamicAccess software NIC Online Help Online Knowledgebase Index Page 3Com Corporation Limited Warranty Obtaining Warranty Service FCC Class B Statement 3COM END User Software License Agreement Product Registration