3Com 3C905C-TX-M, 3C905C-TX manual Running the NIC Diagnostics Tests, Click the Diagnostics tab

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Running the NIC Diagnostics Tests

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If a LNK LED indicates a problem, check the following:

1Ensure that your network hub or switch and the cable connecting to your NIC comply with the specifications appropriate for your network connection.

2Ensure that the hub or switch is powered on.

Running the NIC Diagnostics Tests

The 3Com NIC Diagnostics program for Windows contains tests that can check the status of the following items:

Network

NIC

Remote Wake-Up

To run NIC diagnostic tests on a PC running DOS, Windows NT 3.51, Windows 3.x, or Windows for Workgroups, use the 3Com Configuration and Diagnostics program for DOS. See the DOSDIAG.TXT file located in the HELP directory on EtherDisk diskette 3 for instructions.

To run the NIC Test, Network Test, or Remote Wake-Up Test on a Windows 95/98 or Windows NT 4.0 PC:

1Make sure that the NIC is installed and is connected to the network and that the driver is installed.

2Start the 3Com NIC Diagnostics program. a Open the Windows Start menu.

b Select Programs, and then 3Com NIC Utilities. c Click 3Com NIC Doctor.

The 3Com NIC Diagnostics General screen appears.

Click Help to obtain general information about the function of a screen. To obtain specific information about any topic on a screen, click the question mark (?) in the upper right corner of the screen, move it over a topic, and click once.

3Click the Diagnostics tab.

The Diagnostics screen (Figure 11) appears.

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Contents Part No -1488-000 Published March 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Windows 95/98 and Windows NT Driver Installation Troubleshooting and Diagnostics 3COM DMI Agent Installation Figures Tables About this Guide ConventionsIcon Description Convention Description Year 2000 Compliance3C905C NIC Overview IntroductionUsing Remote Wake-Up FeaturesUsing the Managed PC Boot Agent MBA Software Multiple NIC Installations and Remote Wake-UpRemote Wake-Up Requirements Using DynamicAccess Software Using Remote System Alerts Using the Workgroup Keep-Alive PacketRemote System Alerts Requirements Supported Remote System AlertsUsing Desktop Management Interface DMI Network Interface Card Installation Installation Task InstructionsOverview Preparing for Installation Inserting the NIC Running the Preinstallation ProgramTo install the NIC in your PC Secure the NIC with the screw you removed in step Installing the NIC Remove slot cover Insert NICContact your PC manufacturer for the Remote Wake-Up cable Connecting the Remote Wake-Up CableConnecting the Remote Wake-Up Cable Connecting SOS or SMBus Cables for Remote System Alerts Connecting to the NetworkNetwork Cable Required Maximum Environment Cable Length Connecting to the Network Page Installing the Driver Driver InstallationWindows NT WindowsTurn on the power to the PC. Windows 95 detects the NIC If the Update Device Driver Wizard startsIf the New Hardware Found dialog box appears Insert the Windows 95 CD or diskette, and then click OK You must restart the PC to complete the installationInsert EtherDisk diskette 1 in drive A, and then click Next Turn on the power to the PCClick Finish Insert the Windows 98 CD or diskette, and then click OKWindows NT Click the Adapters tabClick Add Click Close Click Add Adapter Verifying Successful Installation Windows 95 and WindowsClick OK Double-click the File Manager icon Installing Multiple NICsSelect the Adapters tab Click Add Repeat the process for each additional NIC to be installedClose the Network screen Insert EtherDisk diskette 2 when promptedInstalling the NetWare Client Driver About 3Com Intelligent Auto Install SoftwareNET Ware Client Running the Intelligent Auto Install Program Intelligent Auto Install RequirementsObtaining NetWare Loadable Modules Installing the NetWare Server DriverNetWare NetWare Server NLM NameSave and exit the file, and then reboot the server NetWare 4.10Multiple NICs Verifying the PCI Slot Number Selected NIC Screen Method Description Requirements Configuration MethodsDefault NIC Settings Method DescriptionOption Description Option Description Settings Changing General NIC Configuration SettingsGeneral Screen Click the Configuration tabEnabling or Disabling the Boot ROM Setting Configuring the Managed PC Boot Agent MBAUnder Network Parameter, select the setting to be changed Click OK to save the changes and exit the programClick OK to save the setting and exit the program Booting From the NetworkBBS BIOS-Compatible PCs Make sure that the NIC boot ROM setting is EnabledReboot the PC Non-BBS BIOS-Compatible PCsChange the MBA default boot setting from Local to Network Page Troubleshooting Diagnostics Troubleshooting the InstallationTip Description Accessing 3Com Support Databases Accessing the 3Com KnowledgebaseAccessing the 3Com NIC Help System Click the Support tab Accessing Release Notes and Frequently Asked QuestionsInterpreting the LEDs Running the NIC Diagnostics Tests Ensure that the hub or switch is powered onClick the Diagnostics tab To Run the Network Test Diagnostics ScreenTo Run the NIC Test On the first PC, enable Auto EchoTo Run the Remote Wake-Up Test On the second PC, run the Remote Wake-Up TestClick Test Remote Wake-Up Restart. The PC shuts down Make sure that Remote Wake-Up is enabled on the NIC Troubleshooting Remote Wake-UpCheck the PC Bios Perform the Remote Wake-Up TestClick the Statistics tab Viewing Network StatisticsUsing the 3Com Icon in the Windows System Tray Click the Device Manager tab Removing NIC SoftwareRemoving NIC Software Question Answer Frequently Asked QuestionsQuestionAnswer Fast IP, part of 3Coms DynamicAccess software, improves Hardware Specifications SpecificationsStandards Conformance Cabling RequirementsTwisted-Pair Cable Category Use 10BASE-T Operation100BASE-TX Operation RJ-45 Connector Pin AssignmentsClient PC Requirements ConfigurationRestart the PC Installing DynamicAccess SoftwareConfiguring DynamicAccess Software Fast IP Allows you to enable and configure Fast IP Removing DynamicAccess Software3COM DMI Agent System Requirements Client PC RequirementsNetwork Management Requirements Installing the 3Com DMI Agent Page Online Technical Services Support from Your Network SupplierWorld Wide Web Site 3Com Bulletin Board Service Access by Analog Modem3Com FTP Site Access by Digital Modem 3Com Facts Automated Fax Service847 262 408 727Page Numbers IndexDynamicAccess software NIC Online Help Online Knowledgebase Index Page 3Com Corporation Limited Warranty Obtaining Warranty Service FCC Class B Statement 3COM END User Software License Agreement Product Registration