3Com 3C905C-TX-M, 3C905C-TX manual Troubleshooting Remote Wake-Up, Perform the Remote Wake-Up Test

Troubleshooting Remote Wake-Up 61

Troubleshooting Remote Wake-Up

If your PC does not boot in response to a Remote Wake-Up event, perform these troubleshooting steps:

1Make sure that the PC meets the Remote Wake-Up requirements listed in Chapter 1.

2Make sure that you are using the latest driver for the NIC.

This driver is shipped with the NIC on the EtherDisk diskettes. It can also be obtained from your PC manufacturer.

3Make sure that Remote Wake-Up is enabled on the NIC.

See “Configuring the Managed PC Boot Agent (MBA)” in Chapter 5 for instructions.

4Perform the Remote Wake-Up Test.

See the previous section, “Running the NIC Diagnostics Tests,” for instructions.

5Check the PC BIOS.

aBoot the PC and enter the BIOS.

If you do not know how to enter the BIOS, consult the reference manual for your PC or contact your PC vendor.

bLocate the Wake-Up on LAN event setting.

cVerify that the setting is enabled.

6If your PC is not compliant with PCI 2.2, check the Remote Wake-Up cable connection.

a Turn off the power to the PC and remove the PC cover.

a Make sure that the Remote Wake-Up cable is plugged in to the RWU connector on the NIC and in to the appropriate connector on the PC motherboard. Unplug and reinsert the cable if necessary.

b Replace the Remote Wake-Up cable with a known functioning Remote Wake-Up cable and perform the Remote Wake-Up Test again.