3Com 3C905C-TX-M, 3C905C-TX manual Interpreting the LEDs

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56CHAPTER 6: TROUBLESHOOTING AND DIAGNOSTICS

4Click Support Databases to display customer support databases about the NIC in three categories:

Release notes — Display tips about installing and using the NIC.

Frequently asked questions — Display common questions asked by customers and answered by 3Com support experts.

Knowledgebase topics — Display NIC compatibility topics.

Interpreting the LEDs

The 3C905C NIC has three light-emitting diodes (LEDs), as described in Table 9, that can assist with network troubleshooting. (See Chapter 1 for a picture of the LEDs).

Table 9 LED Interpretations

LED

State

Meaning

 

 

 

10 LNK

 

If drivers are installed, the 10BASE-T connection is active.

On

 

(link)

If drivers are not installed, the NIC is receiving power.

 

 

 

 

Off

Something is preventing the connection between the NIC

 

and the hub or switch.

 

 

 

 

Blinking

The cable polarity is reversed. Try a different network cable

 

or contact your system administrator.

 

 

 

 

 

If drivers are installed, the 100BASE-TX connection

100 LNK

 

is active.

On

 

(link)

If drivers are not installed, the NIC is receiving power.

 

 

 

 

Off

Something is preventing the connection between the NIC

 

and the hub or switch.

 

 

 

ACT

Blinking

Network traffic is present.

(activity)

 

 

 

 

 

Steady

Heavy network traffic is present.

 

 

 

 

Off

No network traffic is present.

 

 

 

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Contents Part No -1488-000 Published March 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Windows 95/98 and Windows NT Driver Installation Troubleshooting and Diagnostics 3COM DMI Agent Installation Figures Tables Icon Description About this GuideConventions Year 2000 Compliance Convention DescriptionIntroduction 3C905C NIC OverviewFeatures Using Remote Wake-UpRemote Wake-Up Requirements Using the Managed PC Boot Agent MBA SoftwareMultiple NIC Installations and Remote Wake-Up Using DynamicAccess Software Using the Workgroup Keep-Alive Packet Using Remote System AlertsRemote System Alerts Requirements Supported Remote System AlertsUsing Desktop Management Interface DMI Overview Network Interface Card InstallationInstallation Task Instructions Preparing for Installation Running the Preinstallation Program Inserting the NICTo install the NIC in your PC Installing the NIC Remove slot cover Insert NIC Secure the NIC with the screw you removed in stepConnecting the Remote Wake-Up Cable Contact your PC manufacturer for the Remote Wake-Up cableConnecting the Remote Wake-Up Cable Network Cable Required Maximum Environment Cable Length Connecting SOS or SMBus Cables for Remote System AlertsConnecting to the Network Connecting to the Network Page Driver Installation Installing the DriverWindows NT WindowsIf the New Hardware Found dialog box appears Turn on the power to the PC. Windows 95 detects the NICIf the Update Device Driver Wizard starts You must restart the PC to complete the installation Insert the Windows 95 CD or diskette, and then click OKTurn on the power to the PC Insert EtherDisk diskette 1 in drive A, and then click NextInsert the Windows 98 CD or diskette, and then click OK Click FinishClick Add Windows NTClick the Adapters tab Click Close Click Add Adapter Click OK Verifying Successful InstallationWindows 95 and Windows Installing Multiple NICs Double-click the File Manager iconRepeat the process for each additional NIC to be installed Select the Adapters tab Click AddInsert EtherDisk diskette 2 when prompted Close the Network screenNET Ware Client Installing the NetWare Client DriverAbout 3Com Intelligent Auto Install Software Intelligent Auto Install Requirements Running the Intelligent Auto Install ProgramInstalling the NetWare Server Driver Obtaining NetWare Loadable ModulesNetWare NetWare Server NLM NameMultiple NICs Save and exit the file, and then reboot the serverNetWare 4.10 Verifying the PCI Slot Number Selected NIC Screen Configuration Methods Method Description RequirementsOption Description Default NIC SettingsMethod Description Changing General NIC Configuration Settings Option Description SettingsClick the Configuration tab General ScreenConfiguring the Managed PC Boot Agent MBA Enabling or Disabling the Boot ROM SettingUnder Network Parameter, select the setting to be changed Click OK to save the changes and exit the programBooting From the Network Click OK to save the setting and exit the programBBS BIOS-Compatible PCs Make sure that the NIC boot ROM setting is EnabledChange the MBA default boot setting from Local to Network Reboot the PCNon-BBS BIOS-Compatible PCs Page Tip Description Troubleshooting DiagnosticsTroubleshooting the Installation Accessing the 3Com NIC Help System Accessing 3Com Support DatabasesAccessing the 3Com Knowledgebase Accessing Release Notes and Frequently Asked Questions Click the Support tabInterpreting the LEDs Click the Diagnostics tab Running the NIC Diagnostics TestsEnsure that the hub or switch is powered on Diagnostics Screen To Run the Network TestOn the first PC, enable Auto Echo To Run the NIC TestTo Run the Remote Wake-Up Test On the second PC, run the Remote Wake-Up TestClick Test Remote Wake-Up Restart. The PC shuts down Troubleshooting Remote Wake-Up Make sure that Remote Wake-Up is enabled on the NICCheck the PC Bios Perform the Remote Wake-Up TestViewing Network Statistics Click the Statistics tabUsing the 3Com Icon in the Windows System Tray Removing NIC Software Click the Device Manager tabRemoving NIC Software Frequently Asked Questions Question AnswerQuestionAnswer Fast IP, part of 3Coms DynamicAccess software, improves Specifications Hardware SpecificationsTwisted-Pair Cable Standards ConformanceCabling Requirements 10BASE-T Operation Category UseRJ-45 Connector Pin Assignments 100BASE-TX OperationConfiguration Client PC RequirementsInstalling DynamicAccess Software Restart the PCConfiguring DynamicAccess Software Removing DynamicAccess Software Fast IP Allows you to enable and configure Fast IP3COM DMI Agent Network Management Requirements System RequirementsClient PC Requirements Installing the 3Com DMI Agent Page World Wide Web Site Online Technical ServicesSupport from Your Network Supplier 3Com FTP Site 3Com Bulletin Board ServiceAccess by Analog Modem 3Com Facts Automated Fax Service Access by Digital Modem847 262 408 727Page Index NumbersDynamicAccess software NIC Online Help Online Knowledgebase Index Page 3Com Corporation Limited Warranty Obtaining Warranty Service FCC Class B Statement 3COM END User Software License Agreement Product Registration