3Com Fast EtherLink XL PCI 10/100BASE-TX manual 3Com NIC Diagnostics Program

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4-2CHAPTER 4: TROUBLESHOOTING

TX

RJ-45 port

DATA

 

ACT

 

10

L

100

N

K

 

ACT LED

10 LNK LED

100 LNK LED

 

Figure 4-1

LEDs

 

 

Table 4-1LED Descriptions

 

 

 

 

 

 

 

LED

Description

Flashing

Steady

Off

 

 

 

 

 

10 LNK

Green:

Reversed

Good 10BASE-T

No connection

 

Link integrity

polarity

connection between

between NIC

 

 

 

NIC and hub

and hub

100 LNK

Green:

Reversed

Good 100BASE-TX

No connection

 

Link integrity

polarity

connection between

between NIC

 

 

 

NIC and hub

and hub

ACT

Yellow:

Network traffic

Heavy network

No traffic

 

Port traffic for

present

traffic

 

 

either speed

 

 

 

 

 

 

 

 

3Com NIC Diagnostics Program

Use the 3Com NIC Diagnostics program for Windows 95 and Windows NT to test the 3C905B-TX NIC and change configuration. To change the NIC’s configuration, see Chapter 5. If you are running NetWare Client 32 with the NetWare ODI driver, use the DOS diagnostic program described in the INSTRUCT.TXT file in the HELP directory on EtherDisk Diskette #1.

The 3Com NIC Diagnostics program is installed with the driver. Driver installation is described in Chapter 3. You must install the driver before you run the program.

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Contents PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Lifetime Limited Warranty Denmark Asia JapanAustralia, New Zealand Sweden, Finland, Norway Belgium, Netherlands, Luxembourg United Kingdom, EireFinding Specific Information in This Guide About this GuideIf you are looking for Turn to Icon Description ConventionsConvention Description Introduction 13C905B-TX NICDynamicAccess Software Industry-Leading Performance10/100 Mbps Support Installation and ConfigurationRemote Wake-up PC and Server RequirementsHow Do I Install the 3C905B-TX NIC? 3C905B-TX NICInstalling the NIC Secure the NIC with the screw you removed earlier 1Inserting the NICConnecting to the Network 2Connecting the Network Cable to the RJ-45 PortConnecting the Remote Wake-up Cable Reconnect all cables and replace the PC coverInstalling WindowsIf Windows prompts you to reboot, click No Network components should now include Click Yes Confirming InstallationClick OK Click the Device Manager tabWindows NT Version Windows NTUpdating the Network Driver Click Update Installing the Network DriverNetwork Settings window, click Close Click CancelClick Continue AutoLink Requirements Run the Install program. Enter ainstallNetWare for Windows 3.1x, Windows for Workgroups, and DOS Running the AutoLink ProgramInstalling the Novell NetWare Server Driver NetWare VersionMultiple NICs Press Enter to continue the server installationAt the A\ prompt, enter nwserver Supported Network Drivers Network Text File Name Network Driver Name Operating SystemTroubleshooting Status LEDs3Com NIC Diagnostics Program Description Flashing Steady OffAccessing the 3C905B-TX Help System Select 3Com NIC Utilities Select 3Com NIC Diagnostics HelpSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Running the NIC Self-TestEeprom Fifo Running the Echo Test On both PCs3Com Support Services 43Com NIC Diagnostics Program Support ScreenGenerating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Windows 95 and Windows NT Removing the 3C905B-TX NIC Pace and 3NICDIAGS SoftwareChecking the Remote Wake-up Function Windows Control Panel, select Add/Remove ProgramsVerify the driver version 3Com DOS Diagnostic ProgramRemove the PC cover and check the Remote Wake-Up connection Crossover Cable Troubleshooting Tips Connect a straight-through cable from the PC to the hubTroubleshooting Hubs with Crossover Cable Frequently Asked Questions Question AnswerAdd/Remove Programs Question Answer What is a Magic Packet? QuestionAnswerAccessing the 3Com World Wide Web Page Configuration Settings Changing ConfigurationOption Default Setting Available Settings Changing Configuration Settings Displaying Configuration SettingsClick NIC Details to display the NIC Details screen Changing Configuration Settings Changing Pace Configuration Selecting Pace ApplicationsChanging Pace Ranges and Protocols Select the protocol that the application usesSetting Fast IP Using the DOS Configuration ProgramPace Advanced Options Specifications SpecificationsRJ-45 Connector Pin Assignments Figure A-1RJ-45 Connector Pin Assignments3Com Bulletin Board Service Online Technical ServicesWorld Wide Web Site Access by Digital Modem 3ComFacts Automated Fax ServiceAccess by Analog Modem 408 654Log on to your CompuServe account Type 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Press Return to see the 3ComForum main menuSupport from 3Com 3Com Latin America Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com MediterraneoReturning Products for Repair Country Telephone Number Fax NumberDRMON DynamicAccess softwareGlossary Full scatter gather10/100 auto-negotiation NWay Infinite burstingNetwork interface card NIC Pace technologyIndex NumbersNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page