3Com Fast EtherLink XL PCI 10/100BASE-TX manual Troubleshooting

Page 4

Installing the Novell NetWare Server Driver 3-10

NetWare Version 4.1

3-10

Multiple NICs 3-11

 

Supported Network Drivers

3-12

4TROUBLESHOOTING

Status LEDs

4-1

 

 

 

3Com NIC Diagnostics Program

4-2

 

Accessing the 3C905B-TX Help System

4-3

Displaying Release Notes, Frequently Asked Questions,

and the KnowledgeBase

4-3

 

 

Running the NIC Self-Test

4-4

 

Running the Echo Test

4-6

 

 

3Com Support Services

4-7

 

 

Generating a Problem Report

4-8

 

Removing the 3C905B-TX NIC PACE and

 

3NICDIAGS Software 4-11

 

 

 

Windows 95 and Windows NT 4.0 4-11

DOS

4-11

 

 

 

Checking the Remote Wake-up Function

4-11

3Com DOS Diagnostic Program

4-12

 

 

Crossover Cable Troubleshooting Tips

4-13

 

Troubleshooting Hubs with Crossover Cable 4-14

 

Frequently Asked Questions

4-15

 

 

 

Accessing the 3Com World Wide Web Page

4-19

 

 

 

 

 

5 CHANGING CONFIGURATION

 

 

 

 

Configuration Settings 5-1

 

 

 

 

 

Displaying Configuration Settings

5-2

 

 

 

Changing Configuration Settings

5-2

 

 

 

Changing PACE Configuration

 

5-4

 

 

 

Selecting PACE Applications

5-4

 

 

 

Changing PACE Ranges and Protocols

5-5

 

PACE Advanced Options

5-6

 

 

 

Setting Fast IP 5-6

 

 

 

 

 

Using the DOS Configuration Program

5-6

iv

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Contents PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Lifetime Limited Warranty Asia Japan Australia, New Zealand Sweden, Finland, NorwayDenmark Belgium, Netherlands, Luxembourg United Kingdom, EireFinding Specific Information in This Guide About this GuideIf you are looking for Turn to Icon Description ConventionsConvention Description Introduction 13C905B-TX NICDynamicAccess Software Industry-Leading PerformanceInstallation and Configuration Remote Wake-up10/100 Mbps Support PC and Server RequirementsHow Do I Install the 3C905B-TX NIC? 3C905B-TX NICInstalling the NIC Secure the NIC with the screw you removed earlier 1Inserting the NICConnecting to the Network 2Connecting the Network Cable to the RJ-45 PortConnecting the Remote Wake-up Cable Reconnect all cables and replace the PC coverInstalling WindowsIf Windows prompts you to reboot, click No Network components should now include Confirming Installation Click OKClick Yes Click the Device Manager tabWindows NT Version Windows NTUpdating the Network Driver Click Update Installing the Network DriverNetwork Settings window, click Close Click CancelClick Continue Run the Install program. Enter ainstall NetWare for Windows 3.1x, Windows for Workgroups, and DOSAutoLink Requirements Running the AutoLink ProgramInstalling the Novell NetWare Server Driver NetWare VersionMultiple NICs Press Enter to continue the server installationAt the A\ prompt, enter nwserver Supported Network Drivers Network Text File Name Network Driver Name Operating SystemTroubleshooting Status LEDs3Com NIC Diagnostics Program Description Flashing Steady OffAccessing the 3C905B-TX Help System Select 3Com NIC Utilities Select 3Com NIC Diagnostics HelpSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Running the NIC Self-TestEeprom Fifo Running the Echo Test On both PCs3Com Support Services 43Com NIC Diagnostics Program Support ScreenGenerating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Removing the 3C905B-TX NIC Pace and 3NICDIAGS Software Checking the Remote Wake-up FunctionWindows 95 and Windows NT Windows Control Panel, select Add/Remove ProgramsVerify the driver version 3Com DOS Diagnostic ProgramRemove the PC cover and check the Remote Wake-Up connection Crossover Cable Troubleshooting Tips Connect a straight-through cable from the PC to the hubTroubleshooting Hubs with Crossover Cable Frequently Asked Questions Question AnswerAdd/Remove Programs Question Answer What is a Magic Packet? QuestionAnswerAccessing the 3Com World Wide Web Page Configuration Settings Changing ConfigurationOption Default Setting Available Settings Changing Configuration Settings Displaying Configuration SettingsClick NIC Details to display the NIC Details screen Changing Configuration Settings Changing Pace Configuration Selecting Pace ApplicationsChanging Pace Ranges and Protocols Select the protocol that the application usesSetting Fast IP Using the DOS Configuration ProgramPace Advanced Options Specifications SpecificationsRJ-45 Connector Pin Assignments Figure A-1RJ-45 Connector Pin Assignments3Com Bulletin Board Service Online Technical ServicesWorld Wide Web Site 3ComFacts Automated Fax Service Access by Analog ModemAccess by Digital Modem 408 6543ComForum on CompuServe Online Service Support from Your Network SupplierLog on to your CompuServe account Type Press Return to see the 3ComForum main menuSupport from 3Com Regional Sales Office Telephone Number 3Com GmbH 3Com Iberia3Com Latin America 3Com MediterraneoReturning Products for Repair Country Telephone Number Fax NumberDynamicAccess software GlossaryDRMON Full scatter gatherInfinite bursting Network interface card NIC10/100 auto-negotiation NWay Pace technologyIndex NumbersNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page