3Com Fast EtherLink XL PCI 10/100BASE-TX manual Accessing the 3C905B-TX Help System

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3Com NIC Diagnostics Program

4-3

Accessing the 3C905B-TX Help System

You can display the 3C905B-TX NIC Help system, a Windows Help application that includes 3C905B-TX Release Notes, Frequently Asked Questions, and the 3C905B-TX KnowledgeBase. The Help system was installed with the network driver.

To display the 3Com Help system, follow these steps:

1Install the 3C905B-TX NIC, connect it to the network (Chapter 2), and install the driver (Chapter 3).

2Click the Windows Start menu.

3Select Programs.

4Select 3Com NIC Utilities.

5Select 3Com NIC Diagnostics Help.

The Help screen for the 3Com NIC Diagnostics General screen appears.

6Click the links to display information about each of the 3Com NIC Diagnostics screens.

Displaying Release Notes, Frequently Asked Questions, and the KnowledgeBase

To access the Release Notes, Frequently Asked Questions, and KnowledgeBase information, follow these steps:

1Click the Support tab, shown in Figure 4-2.

2Click the Release Notes button on the Support screen. The Release Notes Help screen appears.

Click the Release Notes link to display tips about installing and using the 3C905B-TX NIC.

Click the Frequently Asked Questions link to display common questions asked by customers and answered by 3Com support experts.

Click the KnowledgeBase link to display 3C905B-TX NIC compatibility topics.

To display the entire Help system, click the Help button on each NIC Diagnostics screen. To display information about any item on each screen, click the question mark (?), drag it to the item, and click. The pop-up box displays information about the selected item.

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Contents PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Lifetime Limited Warranty Belgium, Netherlands, Luxembourg United Kingdom, Eire Asia JapanAustralia, New Zealand Sweden, Finland, Norway DenmarkIf you are looking for Turn to About this GuideFinding Specific Information in This Guide Convention Description ConventionsIcon Description 13C905B-TX NIC IntroductionIndustry-Leading Performance DynamicAccess SoftwarePC and Server Requirements Installation and ConfigurationRemote Wake-up 10/100 Mbps Support3C905B-TX NIC How Do I Install the 3C905B-TX NIC?Installing the NIC 1Inserting the NIC Secure the NIC with the screw you removed earlier2Connecting the Network Cable to the RJ-45 Port Connecting to the NetworkReconnect all cables and replace the PC cover Connecting the Remote Wake-up CableWindows InstallingIf Windows prompts you to reboot, click No Network components should now include Click the Device Manager tab Confirming InstallationClick OK Click YesUpdating the Network Driver Windows NTWindows NT Version Installing the Network Driver Click UpdateClick Cancel Network Settings window, click CloseClick Continue Running the AutoLink Program Run the Install program. Enter ainstallNetWare for Windows 3.1x, Windows for Workgroups, and DOS AutoLink RequirementsNetWare Version Installing the Novell NetWare Server DriverAt the A\ prompt, enter nwserver Press Enter to continue the server installationMultiple NICs Network Text File Name Network Driver Name Operating System Supported Network DriversStatus LEDs TroubleshootingDescription Flashing Steady Off 3Com NIC Diagnostics ProgramSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Help Accessing the 3C905B-TX Help SystemRunning the NIC Self-Test Select 3Com NIC Utilities Select 3Com NIC DiagnosticsEeprom Fifo On both PCs Running the Echo Test43Com NIC Diagnostics Program Support Screen 3Com Support ServicesGenerating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Windows Control Panel, select Add/Remove Programs Removing the 3C905B-TX NIC Pace and 3NICDIAGS SoftwareChecking the Remote Wake-up Function Windows 95 and Windows NTRemove the PC cover and check the Remote Wake-Up connection 3Com DOS Diagnostic ProgramVerify the driver version Connect a straight-through cable from the PC to the hub Crossover Cable Troubleshooting TipsTroubleshooting Hubs with Crossover Cable Question Answer Frequently Asked QuestionsAdd/Remove Programs Question Answer QuestionAnswer What is a Magic Packet?Accessing the 3Com World Wide Web Page Option Default Setting Available Settings Changing ConfigurationConfiguration Settings Click NIC Details to display the NIC Details screen Displaying Configuration SettingsChanging Configuration Settings Changing Configuration Settings Selecting Pace Applications Changing Pace ConfigurationSelect the protocol that the application uses Changing Pace Ranges and ProtocolsPace Advanced Options Using the DOS Configuration ProgramSetting Fast IP Specifications SpecificationsFigure A-1RJ-45 Connector Pin Assignments RJ-45 Connector Pin AssignmentsWorld Wide Web Site Online Technical Services3Com Bulletin Board Service 408 654 3ComFacts Automated Fax ServiceAccess by Analog Modem Access by Digital ModemPress Return to see the 3ComForum main menu 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Log on to your CompuServe account TypeSupport from 3Com 3Com Mediterraneo Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com Latin AmericaCountry Telephone Number Fax Number Returning Products for RepairFull scatter gather DynamicAccess softwareGlossary DRMONPace technology Infinite burstingNetwork interface card NIC 10/100 auto-negotiation NWayNumbers IndexNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page