3Com Fast EtherLink XL PCI 10/100BASE-TX manual Running the NIC Self-Test

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4-4CHAPTER 4: TROUBLESHOOTING

Running the NIC Self-Test

Run the NIC self-test to check the physical components, connectors, and circuitry on the NIC.

1Make sure that the 3C905B-TX NIC is installed and connected to the network (Chapter 2) and the network driver is installed (Chapter 3).

2Start the 3Com NIC Diagnostics program by clicking the Windows Start menu.

3Select Programs.

4Select 3Com NIC Utilities.

5Select 3Com NIC Diagnostics.

A warning message appears. Click OK to disconnect your PC from the network to conduct this test.

The 3Com NIC Diagnostics General screen appears, as shown in Figure 4-2.

Figure 4-23Com NIC Diagnostics Program General Screen

To access the 3Com NIC Diagnostics program later by clicking its icon in the system tray, click the check box next to Enable Tray Control.

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Contents PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Lifetime Limited Warranty Asia Japan Australia, New Zealand Sweden, Finland, NorwayDenmark Belgium, Netherlands, Luxembourg United Kingdom, EireAbout this Guide Finding Specific Information in This GuideIf you are looking for Turn to Conventions Icon DescriptionConvention Description Introduction 13C905B-TX NICDynamicAccess Software Industry-Leading PerformanceInstallation and Configuration Remote Wake-up10/100 Mbps Support PC and Server RequirementsHow Do I Install the 3C905B-TX NIC? 3C905B-TX NICInstalling the NIC Secure the NIC with the screw you removed earlier 1Inserting the NICConnecting to the Network 2Connecting the Network Cable to the RJ-45 PortConnecting the Remote Wake-up Cable Reconnect all cables and replace the PC coverInstalling WindowsIf Windows prompts you to reboot, click No Network components should now include Confirming Installation Click OKClick Yes Click the Device Manager tabWindows NT Windows NT VersionUpdating the Network Driver Click Update Installing the Network DriverNetwork Settings window, click Close Click CancelClick Continue Run the Install program. Enter ainstall NetWare for Windows 3.1x, Windows for Workgroups, and DOSAutoLink Requirements Running the AutoLink ProgramInstalling the Novell NetWare Server Driver NetWare VersionPress Enter to continue the server installation Multiple NICsAt the A\ prompt, enter nwserver Supported Network Drivers Network Text File Name Network Driver Name Operating SystemTroubleshooting Status LEDs3Com NIC Diagnostics Program Description Flashing Steady OffAccessing the 3C905B-TX Help System Select 3Com NIC Utilities Select 3Com NIC Diagnostics HelpSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Running the NIC Self-TestEeprom Fifo Running the Echo Test On both PCs3Com Support Services 43Com NIC Diagnostics Program Support ScreenGenerating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Removing the 3C905B-TX NIC Pace and 3NICDIAGS Software Checking the Remote Wake-up FunctionWindows 95 and Windows NT Windows Control Panel, select Add/Remove Programs3Com DOS Diagnostic Program Verify the driver versionRemove the PC cover and check the Remote Wake-Up connection Crossover Cable Troubleshooting Tips Connect a straight-through cable from the PC to the hubTroubleshooting Hubs with Crossover Cable Frequently Asked Questions Question AnswerAdd/Remove Programs Question Answer What is a Magic Packet? QuestionAnswerAccessing the 3Com World Wide Web Page Changing Configuration Configuration SettingsOption Default Setting Available Settings Displaying Configuration Settings Changing Configuration SettingsClick NIC Details to display the NIC Details screen Changing Configuration Settings Changing Pace Configuration Selecting Pace ApplicationsChanging Pace Ranges and Protocols Select the protocol that the application usesUsing the DOS Configuration Program Setting Fast IPPace Advanced Options Specifications SpecificationsRJ-45 Connector Pin Assignments Figure A-1RJ-45 Connector Pin AssignmentsOnline Technical Services 3Com Bulletin Board ServiceWorld Wide Web Site 3ComFacts Automated Fax Service Access by Analog ModemAccess by Digital Modem 408 6543ComForum on CompuServe Online Service Support from Your Network SupplierLog on to your CompuServe account Type Press Return to see the 3ComForum main menuSupport from 3Com Regional Sales Office Telephone Number 3Com GmbH 3Com Iberia3Com Latin America 3Com MediterraneoReturning Products for Repair Country Telephone Number Fax NumberDynamicAccess software GlossaryDRMON Full scatter gatherInfinite bursting Network interface card NIC10/100 auto-negotiation NWay Pace technologyIndex NumbersNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page