3Com Fast EtherLink XL PCI 10/100BASE-TX 3ComFacts Automated Fax Service, Access by Analog Modem

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B-2APPENDIX B: TECHNICAL SUPPORT

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

Australia

up to 14400 bps

61 2 9955 2073

Brazil

up to 14400 bps

55 11 5181 9666

France

up to 14400 bps

33 1 6986 6954

Germany

up to 28800 bps

4989 62732 188

Hong Kong

up to 14400 bps

852 2537 5601

Italy

up to 14400 bps

39 2 27300680

Japan

up to 14400 bps

81 3 3345 7266

Mexico

up to 28800 bps

52 5 520 7835

P.R. of China

up to 14400 bps

86 10 684 92351

Taiwan, R.O.C.

up to 14400 bps

886 2 377 5840

U.K.

up to 28800 bps

44 1442 438278

U.S.A.

up to 28800 bps

1 408 980 8204

 

 

 

Access by Digital Modem

ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. To access 3ComBBS using ISDN, use the following number:

1 408 654 2703

3ComFacts Automated Fax Service

3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3ComFacts using your Touch-Tone telephone using one of these international access numbers:

Country

Telephone Number

 

 

U.K.

44 1442 438279

U.S.A.

1 408 727 7021

 

 

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Contents PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Lifetime Limited Warranty Denmark Asia JapanAustralia, New Zealand Sweden, Finland, Norway Belgium, Netherlands, Luxembourg United Kingdom, EireIf you are looking for Turn to About this GuideFinding Specific Information in This Guide Convention Description ConventionsIcon Description Introduction 13C905B-TX NICDynamicAccess Software Industry-Leading Performance10/100 Mbps Support Installation and ConfigurationRemote Wake-up PC and Server RequirementsHow Do I Install the 3C905B-TX NIC? 3C905B-TX NICInstalling the NIC Secure the NIC with the screw you removed earlier 1Inserting the NICConnecting to the Network 2Connecting the Network Cable to the RJ-45 PortConnecting the Remote Wake-up Cable Reconnect all cables and replace the PC coverInstalling WindowsIf Windows prompts you to reboot, click No Network components should now include Click Yes Confirming InstallationClick OK Click the Device Manager tabUpdating the Network Driver Windows NTWindows NT Version Click Update Installing the Network DriverNetwork Settings window, click Close Click CancelClick Continue AutoLink Requirements Run the Install program. Enter ainstallNetWare for Windows 3.1x, Windows for Workgroups, and DOS Running the AutoLink ProgramInstalling the Novell NetWare Server Driver NetWare VersionAt the A\ prompt, enter nwserver Press Enter to continue the server installationMultiple NICs Supported Network Drivers Network Text File Name Network Driver Name Operating SystemTroubleshooting Status LEDs3Com NIC Diagnostics Program Description Flashing Steady OffAccessing the 3C905B-TX Help System Select 3Com NIC Utilities Select 3Com NIC Diagnostics HelpSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Running the NIC Self-TestEeprom Fifo Running the Echo Test On both PCs3Com Support Services 43Com NIC Diagnostics Program Support ScreenGenerating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Windows 95 and Windows NT Removing the 3C905B-TX NIC Pace and 3NICDIAGS SoftwareChecking the Remote Wake-up Function Windows Control Panel, select Add/Remove ProgramsRemove the PC cover and check the Remote Wake-Up connection 3Com DOS Diagnostic ProgramVerify the driver version Crossover Cable Troubleshooting Tips Connect a straight-through cable from the PC to the hubTroubleshooting Hubs with Crossover Cable Frequently Asked Questions Question AnswerAdd/Remove Programs Question Answer What is a Magic Packet? QuestionAnswerAccessing the 3Com World Wide Web Page Option Default Setting Available Settings Changing ConfigurationConfiguration Settings Click NIC Details to display the NIC Details screen Displaying Configuration SettingsChanging Configuration Settings Changing Configuration Settings Changing Pace Configuration Selecting Pace ApplicationsChanging Pace Ranges and Protocols Select the protocol that the application usesPace Advanced Options Using the DOS Configuration ProgramSetting Fast IP Specifications SpecificationsRJ-45 Connector Pin Assignments Figure A-1RJ-45 Connector Pin AssignmentsWorld Wide Web Site Online Technical Services3Com Bulletin Board Service Access by Digital Modem 3ComFacts Automated Fax ServiceAccess by Analog Modem 408 654Log on to your CompuServe account Type 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Press Return to see the 3ComForum main menuSupport from 3Com 3Com Latin America Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com MediterraneoReturning Products for Repair Country Telephone Number Fax NumberDRMON DynamicAccess softwareGlossary Full scatter gather10/100 auto-negotiation NWay Infinite burstingNetwork interface card NIC Pace technologyIndex NumbersNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page