3Com Fast EtherLink XL PCI 10/100BASE-TX manual To exit the program, click Cancel

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4-10CHAPTER 4: TROUBLESHOOTING

5Enter the following information to complete the form: a Enter the PC manufacturer and model of your PC.

b Identify your PC as a client, server, or both, using the pull-down menu.

c Select your CPU type using the pull-down menu.

d Enter the numbers of the PC slots that have boards installed.

e Enter the numbers of the PC slots that support bus mastering.

f Select your PC operating system using the pull-down menu.

g Select your network operating system using the pull-down menu.

h Select your PC processor speed using the pull-down menu.

6Click Next to display the Problem Description screen.

7Enter your problem description and the 3Com case number if you have one.

8Use the pull-down menu to select whether you can reproduce the problem or not, and if so, how often.

9Click Next to display the Save screen.

10Click Finish to save the report to the C:\3REPORT.TXT ﬁle.

The Send Report screen appears. Use your mail application to mail the report to one of the addresses on the Send Report screen. Contact your local reseller ﬁrst, before you e-mail the report.

The problem report is completed. To view the report, click View Report.

11Click OK.

12The 3Com NIC Diagnostics Program General screen appears, as shown in Figure 4-2.

To exit the program, click Cancel.

Image 42

Contents PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Lifetime Limited Warranty Denmark Asia JapanAustralia, New Zealand Sweden, Finland, Norway Belgium, Netherlands, Luxembourg United Kingdom, EireAbout this Guide Finding Speciﬁc Information in This GuideIf you are looking for Turn to Conventions Icon DescriptionConvention Description Introduction 13C905B-TX NICDynamicAccess Software Industry-Leading Performance10/100 Mbps Support Installation and ConﬁgurationRemote Wake-up PC and Server RequirementsHow Do I Install the 3C905B-TX NIC? 3C905B-TX NICInstalling the NIC Secure the NIC with the screw you removed earlier 1Inserting the NICConnecting to the Network 2Connecting the Network Cable to the RJ-45 PortConnecting the Remote Wake-up Cable Reconnect all cables and replace the PC coverInstalling WindowsIf Windows prompts you to reboot, click No Network components should now include Click Yes Conﬁrming InstallationClick OK Click the Device Manager tabWindows NT Windows NT VersionUpdating the Network Driver Click Update Installing the Network DriverNetwork Settings window, click Close Click CancelClick Continue AutoLink Requirements Run the Install program. Enter ainstallNetWare for Windows 3.1x, Windows for Workgroups, and DOS Running the AutoLink ProgramInstalling the Novell NetWare Server Driver NetWare VersionPress Enter to continue the server installation Multiple NICsAt the A\ prompt, enter nwserver Supported Network Drivers Network Text File Name Network Driver Name Operating SystemTroubleshooting Status LEDs3Com NIC Diagnostics Program Description Flashing Steady OffAccessing the 3C905B-TX Help System Select 3Com NIC Utilities Select 3Com NIC Diagnostics HelpSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Running the NIC Self-TestEeprom Fifo Running the Echo Test On both PCs3Com Support Services 43Com NIC Diagnostics Program Support ScreenGenerating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Windows 95 and Windows NT Removing the 3C905B-TX NIC Pace and 3NICDIAGS SoftwareChecking the Remote Wake-up Function Windows Control Panel, select Add/Remove Programs3Com DOS Diagnostic Program Verify the driver versionRemove the PC cover and check the Remote Wake-Up connection Crossover Cable Troubleshooting Tips Connect a straight-through cable from the PC to the hubTroubleshooting Hubs with Crossover Cable Frequently Asked Questions Question AnswerAdd/Remove Programs Question Answer What is a Magic Packet? QuestionAnswerAccessing the 3Com World Wide Web Page Changing Configuration Conﬁguration SettingsOption Default Setting Available Settings Displaying Conﬁguration Settings Changing Conﬁguration SettingsClick NIC Details to display the NIC Details screen Changing Conﬁguration Settings Changing Pace Conﬁguration Selecting Pace ApplicationsChanging Pace Ranges and Protocols Select the protocol that the application usesUsing the DOS Conﬁguration Program Setting Fast IPPace Advanced Options Specifications SpeciﬁcationsRJ-45 Connector Pin Assignments Figure A-1RJ-45 Connector Pin AssignmentsOnline Technical Services 3Com Bulletin Board ServiceWorld Wide Web Site Access by Digital Modem 3ComFacts Automated Fax ServiceAccess by Analog Modem 408 654Log on to your CompuServe account Type 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Press Return to see the 3ComForum main menuSupport from 3Com 3Com Latin America Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com MediterraneoReturning Products for Repair Country Telephone Number Fax NumberDRMON DynamicAccess softwareGlossary Full scatter gather10/100 auto-negotiation NWay Inﬁnite burstingNetwork interface card NIC Pace technologyIndex NumbersNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page