3Com Fast EtherLink XL PCI 10/100BASE-TX manual Support from Your Network Supplier

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Support from Your Network Supplier

B-3

Local access numbers are available within the following countries:

Country

Telephone

Number

 

 

Australia

1800 123 853

Belgium

0800 71279

Denmark

800 17319

Finland

98 001 4444

France

0800 908158

Germany

0130 81 80 63

Italy

1678 99085

 

 

Country

Telephone

Number

 

 

Netherlands

0800 0228049

Norway

800 11062

Portugal

0505 442 607

Russia (Moscow only)

956 0815

Spain

900 964 445

Sweden

020 792954

U.K.

0800 626403

 

 

3ComForum on CompuServe Online Service

3ComForum contains patches, software, drivers, and technical articles about all 3Com products, as well as a messaging section for peer support. To use 3ComForum, you need a CompuServe account.

To use 3ComForum:

1Log on to your CompuServe account.

2Type:

go threecom

3Press [Return] to see the 3ComForum main menu.

Support from Your Network Supplier

If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

A list of system hardware and software, including revision levels

Diagnostic error messages

Details about recent configuration changes, if applicable

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Contents PCI 10/100BASE-TX 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Specifications Page Figures Tables Lifetime Limited Warranty Belgium, Netherlands, Luxembourg United Kingdom, Eire Asia JapanAustralia, New Zealand Sweden, Finland, Norway DenmarkAbout this Guide Finding Specific Information in This GuideIf you are looking for Turn to Conventions Icon DescriptionConvention Description 13C905B-TX NIC IntroductionIndustry-Leading Performance DynamicAccess SoftwarePC and Server Requirements Installation and ConfigurationRemote Wake-up 10/100 Mbps Support3C905B-TX NIC How Do I Install the 3C905B-TX NIC?Installing the NIC 1Inserting the NIC Secure the NIC with the screw you removed earlier2Connecting the Network Cable to the RJ-45 Port Connecting to the NetworkReconnect all cables and replace the PC cover Connecting the Remote Wake-up CableWindows InstallingIf Windows prompts you to reboot, click No Network components should now include Click the Device Manager tab Confirming InstallationClick OK Click YesWindows NT Windows NT VersionUpdating the Network Driver Installing the Network Driver Click UpdateClick Cancel Network Settings window, click CloseClick Continue Running the AutoLink Program Run the Install program. Enter ainstallNetWare for Windows 3.1x, Windows for Workgroups, and DOS AutoLink RequirementsNetWare Version Installing the Novell NetWare Server DriverPress Enter to continue the server installation Multiple NICsAt the A\ prompt, enter nwserver Network Text File Name Network Driver Name Operating System Supported Network DriversStatus LEDs TroubleshootingDescription Flashing Steady Off 3Com NIC Diagnostics ProgramSelect 3Com NIC Utilities Select 3Com NIC Diagnostics Help Accessing the 3C905B-TX Help SystemRunning the NIC Self-Test Select 3Com NIC Utilities Select 3Com NIC DiagnosticsEeprom Fifo On both PCs Running the Echo Test43Com NIC Diagnostics Program Support Screen 3Com Support ServicesGenerating a Problem Report 5Problem Report Main Screen To exit the program, click Cancel Windows Control Panel, select Add/Remove Programs Removing the 3C905B-TX NIC Pace and 3NICDIAGS SoftwareChecking the Remote Wake-up Function Windows 95 and Windows NT3Com DOS Diagnostic Program Verify the driver versionRemove the PC cover and check the Remote Wake-Up connection Connect a straight-through cable from the PC to the hub Crossover Cable Troubleshooting TipsTroubleshooting Hubs with Crossover Cable Question Answer Frequently Asked QuestionsAdd/Remove Programs Question Answer QuestionAnswer What is a Magic Packet?Accessing the 3Com World Wide Web Page Changing Configuration Configuration SettingsOption Default Setting Available Settings Displaying Configuration Settings Changing Configuration SettingsClick NIC Details to display the NIC Details screen Changing Configuration Settings Selecting Pace Applications Changing Pace ConfigurationSelect the protocol that the application uses Changing Pace Ranges and ProtocolsUsing the DOS Configuration Program Setting Fast IPPace Advanced Options Specifications SpecificationsFigure A-1RJ-45 Connector Pin Assignments RJ-45 Connector Pin AssignmentsOnline Technical Services 3Com Bulletin Board ServiceWorld Wide Web Site 408 654 3ComFacts Automated Fax ServiceAccess by Analog Modem Access by Digital ModemPress Return to see the 3ComForum main menu 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Log on to your CompuServe account TypeSupport from 3Com 3Com Mediterraneo Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com Latin AmericaCountry Telephone Number Fax Number Returning Products for RepairFull scatter gather DynamicAccess softwareGlossary DRMONPace technology Infinite burstingNetwork interface card NIC 10/100 auto-negotiation NWayNumbers IndexNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page