3Com 3CSOHO100 manual Running the NIC Self-Tests, Click the Diagnostics tab

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Running the NIC Self-Tests

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Running the NIC Self-Tests

The first tests to run when you have a problem with the OfficeConnect NIC are the NIC self-tests.

The NIC self-tests can verify that the OfficeConnect NIC is working correctly by checking the physical components, connectors, and circuitry on the NIC.

To run the NIC self-tests:

1Double-click the 3Com icon in the Windows system tray.

If the 3Com icon isn’t visible in the system tray, follow the instructions in the previous section, “Starting the 3Com NIC Diagnostics Program.”

2Click OK.

The 3Com NIC Diagnostics General screen appears (Figure 10).

3Click the Diagnostics tab.

The Diagnostics screen (Figure 11) appears.

Figure 11 Diagnostics Screen

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Contents Fast Ethernet Network Interface Card User Guide Lifetime Limited Warranty Sweden, Finland, Norway Asia Italy, Greece, Spain, Portugal, MaltaAustralia, New Zealand Japan Belgium, Netherlands, Luxembourg DenmarkMember of the 3Com OfficeConnect family 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Configuring the NIC Technical Support Page Figures Tables Conventions Icon DescriptionYear 2000 Compliance Convention DescriptionWhat This Guide Covers What This Chapter CoversUnderstanding Networking Sample Network Computer 1Computer PrinterPeer-to-Peer Networks Client/Server Networks Ethernet and Fast Ethernet Networking ProtocolsUnderstanding Network Interface Cards About the OfficeConnect NICRequired Hardware Required CablingRequired Software Preparing for Installation Type Maximum Network Cable Required Cable LengthInserting the NIC See your PC documentation for detailsDo not turn on the power to the PC Connecting the NIC to Your Network Connecting the Network Cable to the NIC RJ-45 portNext step is to install the network driver. Go to Chapter Page Windows Right-click the My Computer icon, and then click PropertiesTurn on the power to the PC Windows 95 Version aYou must reboot your PC to complete the installation Click OKEnter your user name and password, and then click OK Windows 95 Version BClick Finish To install the network driver in a PC running Windows Click Yes to restart the PC Windows NT Windows NTClick Add Adapter Verifying Successful Installation Windows 95 and WindowsRemove the EtherDisk diskette from drive a Double-clickNetwork adapters Double-click the File Manager icon Troubleshooting Basic Troubleshooting TipsInterpreting the LEDs State MeaningStarting the 3Com NIC Diagnostics Program Double-click the 3Com icon in the Windows system trayClick Cancel to exit the 3Com NIC Diagnostics program General ScreenClick the Diagnostics tab Running the NIC Self-TestsRunning the Echo Test Click Start in the Self-Test panelOn both PCs On the first PC the sending PCEcho Test Sender Screen Accessing the Help System From the Windows Start menu, select ProgramsAccessing 3Com Support Services Click OK Click the Support tab. The Support screen appearsClick OK Click the Support tab Support ScreenRemoving NIC Software Click the Device Manager tabClick Yes Frequently Asked Questions Question AnswerQuestion Answer Page Option Description Available Settings NormalAuto Select Displaying Configuration Settings Click NIC Details Changing Configuration Settings Click OK to exit this screenClick OK Click the Properties tab Change the NIC’s configuration Page Specifications Cabling RequirementsUnshielded Twisted-Pair Cable 10BASE-T OperationCategory Use 10BASE-T Specifications 100BASE-TX Operation100BASE-TX Specifications Page Online Technical Services World Wide Web Site3Com FTP Site Access by Digital Modem 3Com Bulletin Board ServiceAccess by Analog Modem 847 262Support from 3Com 3ComFacts Automated Fax ServiceSupport from Your Network Supplier 408 727Country Telephone Number Asia Pacific Rim EuropeNorth America Returning Products for RepairCountry Telephone Number Latin America Country Telephone Number Fax NumberLatin America 408 326 A. and Canada 800 NET 3Com 800 638 Bus mastering Client/server networkEthernet Half-duplex Fast EthernetFull-duplex HubServer SwitchPeer-to-peer network Unshielded twisted pair UTP cablingPage Index NumbersNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity