3Com 3CSOHO100 manual Country Telephone Number Asia Paciﬁc Rim, Europe

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64APPENDIX B: TECHNICAL SUPPORT

Below is a list of worldwide technical telephone support numbers:

Country	Telephone Number

Asia Paciﬁc Rim
Australia	1 800 678 515
Hong Kong	800 933 486
India	61 2 9937 5085
Indonesia	001 800 61 009
Japan	0031 61 6439
Malaysia	1800 801 777
New Zealand	0800 446 398
Pakistan	61 2 9937 5085
Philippines	1235 61 266 2602
P.R. of China	10800 61 00137 or 021 6350 1590
Singapore	800 6161 463
S. Korea
From anywhere in S. Korea:	82 2 3455 6455
From Seoul:	00798 611 2230
Taiwan, R.O.C.	0080 611 261
Thailand	001 800 611 2000

Europe
From anywhere in Europe, call:	+31 (0)30 6029900 phone
	+31 (0)30 6029999 fax
From the following European countries, you may use the
toll-free numbers:
Austria	06 607468
Belgium	0800 71429
Denmark	800 17309
Finland	0800 113153
France	0800 917959
Germany	0130 821502
Hungary	00800 12813
Ireland	1 800 553117
Israel	177 3103794
Italy	1678 79489
Netherlands	0800 0227788
Norway	800 11376
Poland	0800 3111206
Portugal	05 05313416
South Africa	0800 995014
Spain	900 983125
Sweden	020 795482
Switzerland	0800 55 3072
U.K.	0800 966197

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Contents Fast Ethernet Network Interface Card User Guide Lifetime Limited Warranty Belgium, Netherlands, Luxembourg Denmark Asia Italy, Greece, Spain, Portugal, MaltaAustralia, New Zealand Japan Sweden, Finland, NorwayMember of the 3Com OfficeConnect family 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Configuring the NIC Technical Support Page Figures Tables Icon Description ConventionsConvention Description Year 2000 ComplianceWhat This Chapter Covers What This Guide CoversSample Network Computer 1Computer Printer Understanding NetworkingPeer-to-Peer Networks Ethernet and Fast Ethernet Networking Protocols Client/Server NetworksAbout the OfﬁceConnect NIC Understanding Network Interface CardsRequired Cabling Required HardwareRequired Software Type Maximum Network Cable Required Cable Length Preparing for InstallationSee your PC documentation for details Inserting the NICDo not turn on the power to the PC Connecting the Network Cable to the NIC RJ-45 port Connecting the NIC to Your NetworkNext step is to install the network driver. Go to Chapter Page Right-click the My Computer icon, and then click Properties WindowsWindows 95 Version a Turn on the power to the PCClick OK You must reboot your PC to complete the installationWindows 95 Version B Enter your user name and password, and then click OKClick Finish To install the network driver in a PC running Windows Click Yes to restart the PC Windows NT Windows NTClick Add Adapter Windows 95 and Windows Verifying Successful InstallationRemove the EtherDisk diskette from drive a Double-clickNetwork adapters Double-click the File Manager icon Basic Troubleshooting Tips TroubleshootingState Meaning Interpreting the LEDsDouble-click the 3Com icon in the Windows system tray Starting the 3Com NIC Diagnostics ProgramGeneral Screen Click Cancel to exit the 3Com NIC Diagnostics programRunning the NIC Self-Tests Click the Diagnostics tabClick Start in the Self-Test panel Running the Echo TestOn the ﬁrst PC the sending PC On both PCsEcho Test Sender Screen From the Windows Start menu, select Programs Accessing the Help SystemClick OK Click the Support tab. The Support screen appears Accessing 3Com Support ServicesSupport Screen Click OK Click the Support tabClick the Device Manager tab Removing NIC SoftwareClick Yes Question Answer Frequently Asked QuestionsQuestion Answer Page Normal Option Description Available SettingsAuto Select Displaying Conﬁguration Settings Click NIC Details Click OK to exit this screen Changing Conﬁguration SettingsClick OK Click the Properties tab Change the NIC’s conﬁguration Page Cabling Requirements Speciﬁcations10BASE-T Operation Unshielded Twisted-Pair CableCategory Use 100BASE-TX Operation 10BASE-T Speciﬁcations100BASE-TX Speciﬁcations Page World Wide Web Site Online Technical Services3Com FTP Site 847 262 3Com Bulletin Board ServiceAccess by Analog Modem Access by Digital Modem408 727 3ComFacts Automated Fax ServiceSupport from Your Network Supplier Support from 3ComEurope Country Telephone Number Asia Paciﬁc RimCountry Telephone Number Fax Number Returning Products for RepairCountry Telephone Number Latin America North AmericaLatin America 408 326 A. and Canada 800 NET 3Com 800 638 Client/server network Bus masteringEthernet Hub Fast EthernetFull-duplex Half-duplexUnshielded twisted pair UTP cabling SwitchPeer-to-peer network ServerPage Numbers IndexNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity