3Com 3CSOHO100 manual Running the Echo Test, Click Start in the Self-Test panel

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40CHAPTER 4: TROUBLESHOOTING INSTALLATION PROBLEMS

For a description of each test, click the Help button on the screen or click the question mark (?) at the top of the screen, move it over the test, and click once. A pop-up box displays information about the test.

4Click Start in the Self-Test panel.

A six-test sequence begins. The status of each test (such as Passed or In Progress) is displayed in the Status column next to each test as the tests run and are completed.

You can click Stop to stop the tests at any point.

If all of the tests are successful, the OfficeConnect NIC is working correctly.

If any test failed, click the question mark (?) at the top right corner of the screen, move it over the failed test topic, and click once. A pop-up box displays information about the test and what to do if it fails.

Running the Echo Test

After you’ve confirmed that the OfficeConnect NIC is functioning correctly by running the NIC self-tests (as described in the previous section), verify that the NIC is transmitting and receiving data over the network by running the Echo test.

The Echo test checks the ability of the NIC to transmit and receive data while it’s connected to the network.

To run the Echo test, you need two PCs networked together.

The first PC is used to send data. This is called the sending PC.

The second PC receives data sent from the first PC. This is called the responding PC.

The two PCs must each have a 3Com OfficeConnect NIC installed. Also make sure that the network driver is installed.

CAUTION: Running the Echo test while connected to an active network with more than two computers can cause intermittent failures within the test. Make sure that only two computers are connected to the network before running the Echo test.

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Contents Fast Ethernet Network Interface Card User Guide Lifetime Limited Warranty Belgium, Netherlands, Luxembourg Denmark Asia Italy, Greece, Spain, Portugal, MaltaAustralia, New Zealand Japan Sweden, Finland, NorwayMember of the 3Com OfficeConnect family 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Configuring the NIC Technical Support Page Figures Tables Icon Description ConventionsConvention Description Year 2000 ComplianceWhat This Chapter Covers What This Guide CoversSample Network Computer 1Computer Printer Understanding NetworkingPeer-to-Peer Networks Ethernet and Fast Ethernet Networking Protocols Client/Server NetworksAbout the OfficeConnect NIC Understanding Network Interface CardsRequired Cabling Required HardwareRequired Software Type Maximum Network Cable Required Cable Length Preparing for InstallationSee your PC documentation for details Inserting the NICDo not turn on the power to the PC Connecting the Network Cable to the NIC RJ-45 port Connecting the NIC to Your NetworkNext step is to install the network driver. Go to Chapter Page Right-click the My Computer icon, and then click Properties WindowsWindows 95 Version a Turn on the power to the PCClick OK You must reboot your PC to complete the installationWindows 95 Version B Enter your user name and password, and then click OKClick Finish To install the network driver in a PC running Windows Click Yes to restart the PC Windows NT Windows NTClick Add Adapter Windows 95 and Windows Verifying Successful InstallationRemove the EtherDisk diskette from drive a Double-clickNetwork adapters Double-click the File Manager icon Basic Troubleshooting Tips TroubleshootingState Meaning Interpreting the LEDsDouble-click the 3Com icon in the Windows system tray Starting the 3Com NIC Diagnostics ProgramGeneral Screen Click Cancel to exit the 3Com NIC Diagnostics programRunning the NIC Self-Tests Click the Diagnostics tabClick Start in the Self-Test panel Running the Echo TestOn the first PC the sending PC On both PCsEcho Test Sender Screen From the Windows Start menu, select Programs Accessing the Help SystemClick OK Click the Support tab. The Support screen appears Accessing 3Com Support ServicesSupport Screen Click OK Click the Support tabClick the Device Manager tab Removing NIC SoftwareClick Yes Question Answer Frequently Asked QuestionsQuestion Answer Page Normal Option Description Available SettingsAuto Select Displaying Configuration Settings Click NIC Details Click OK to exit this screen Changing Configuration SettingsClick OK Click the Properties tab Change the NIC’s configuration Page Cabling Requirements Specifications10BASE-T Operation Unshielded Twisted-Pair CableCategory Use 100BASE-TX Operation 10BASE-T Specifications100BASE-TX Specifications Page World Wide Web Site Online Technical Services3Com FTP Site 847 262 3Com Bulletin Board ServiceAccess by Analog Modem Access by Digital Modem408 727 3ComFacts Automated Fax ServiceSupport from Your Network Supplier Support from 3ComEurope Country Telephone Number Asia Pacific RimCountry Telephone Number Fax Number Returning Products for RepairCountry Telephone Number Latin America North AmericaLatin America 408 326 A. and Canada 800 NET 3Com 800 638 Client/server network Bus masteringEthernet Hub Fast EthernetFull-duplex Half-duplexUnshielded twisted pair UTP cabling SwitchPeer-to-peer network ServerPage Numbers IndexNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity