3Com 3CSOHO100 manual Returning Products for Repair, Country Telephone Number Latin America

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Returning Products for Repair

65

Country

Telephone Number

 

 

Latin America

 

Argentina

AT&T +800 666 5065

Brazil

0800 13 3266

Chile

1230 020 0645

Colombia

98012 2127

Mexico

01 800 CARE (01 800 2273)

Peru

AT&T +800 666 5065

Puerto Rico

800 666 5065

Venezuela

AT&T +800 666 5065

 

 

North America

1 800 NET 3Com (1 800 638 3266)

 

 

Returning Products for Repair

Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an RMA number, call or fax:

Country

Telephone Number

Fax Number

 

 

 

Asia, Pacific Rim

65 543 6500

65 543 6348

Europe, South Africa,

+ 44 1442 435860

+ 44 1442 435718

and Middle East

 

 

From the following European countries, you may call the toll-free numbers; select option 2 and then option 2:

Austria

06 607468

Belgium

0800 71429

Denmark

800 17309

Finland

0800 113153

France

0800 917959

Germany

0130 821502

Hungary

00800 12813

Ireland

1800553117

Israel

177 3103794

Italy

1678 79489

Netherlands

0800 0227788

Norway

800 11376

Poland

00800 3111206

Portugal

05 05313416

South Africa

0800 995014

Spain

900 983125

Sweden

020 795482

Switzerland

0800 55 3072

U.K.

0800 966197

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Contents Fast Ethernet Network Interface Card User Guide Lifetime Limited Warranty Asia Italy, Greece, Spain, Portugal, Malta Australia, New Zealand JapanSweden, Finland, Norway Belgium, Netherlands, Luxembourg DenmarkMember of the 3Com OfficeConnect family 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Configuring the NIC Technical Support Page Figures Tables Conventions Icon DescriptionYear 2000 Compliance Convention DescriptionWhat This Guide Covers What This Chapter CoversUnderstanding Networking Sample Network Computer 1Computer PrinterPeer-to-Peer Networks Client/Server Networks Ethernet and Fast Ethernet Networking ProtocolsUnderstanding Network Interface Cards About the OfficeConnect NICRequired Software Required HardwareRequired Cabling Preparing for Installation Type Maximum Network Cable Required Cable LengthInserting the NIC See your PC documentation for detailsDo not turn on the power to the PC Connecting the NIC to Your Network Connecting the Network Cable to the NIC RJ-45 portNext step is to install the network driver. Go to Chapter Page Windows Right-click the My Computer icon, and then click PropertiesTurn on the power to the PC Windows 95 Version aYou must reboot your PC to complete the installation Click OKEnter your user name and password, and then click OK Windows 95 Version BClick Finish To install the network driver in a PC running Windows Click Yes to restart the PC Windows NT Windows NTClick Add Adapter Remove the EtherDisk diskette from drive a Verifying Successful InstallationWindows 95 and Windows Double-clickNetwork adapters Double-click the File Manager icon Troubleshooting Basic Troubleshooting TipsInterpreting the LEDs State MeaningStarting the 3Com NIC Diagnostics Program Double-click the 3Com icon in the Windows system trayClick Cancel to exit the 3Com NIC Diagnostics program General ScreenClick the Diagnostics tab Running the NIC Self-TestsRunning the Echo Test Click Start in the Self-Test panelOn both PCs On the first PC the sending PCEcho Test Sender Screen Accessing the Help System From the Windows Start menu, select ProgramsAccessing 3Com Support Services Click OK Click the Support tab. The Support screen appearsClick OK Click the Support tab Support ScreenRemoving NIC Software Click the Device Manager tabClick Yes Frequently Asked Questions Question AnswerQuestion Answer Page Auto Select Option Description Available SettingsNormal Displaying Configuration Settings Click NIC Details Click OK Click the Properties tab Changing Configuration SettingsClick OK to exit this screen Change the NIC’s configuration Page Specifications Cabling RequirementsCategory Use Unshielded Twisted-Pair Cable10BASE-T Operation 100BASE-TX Specifications 10BASE-T Specifications100BASE-TX Operation Page 3Com FTP Site Online Technical ServicesWorld Wide Web Site 3Com Bulletin Board Service Access by Analog ModemAccess by Digital Modem 847 2623ComFacts Automated Fax Service Support from Your Network SupplierSupport from 3Com 408 727Country Telephone Number Asia Pacific Rim EuropeReturning Products for Repair Country Telephone Number Latin AmericaNorth America Country Telephone Number Fax NumberLatin America 408 326 A. and Canada 800 NET 3Com 800 638 Ethernet Bus masteringClient/server network Fast Ethernet Full-duplexHalf-duplex HubSwitch Peer-to-peer networkServer Unshielded twisted pair UTP cablingPage Index NumbersNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity