3Com 3CSOHO100 manual Interpreting the LEDs, State Meaning

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36CHAPTER 4: TROUBLESHOOTING INSTALLATION PROBLEMS

Interpreting the LEDs

The OfficeConnect NIC has three light-emitting diodes (LEDs) that can help indicate when there are problems with your network connection.

See Figure 2 in Chapter 1 for a picture of the LEDs.

Table 4 explains the LED states.

Table 4 LED Descriptions

LED

State

Meaning

 

 

 

10 LNK

On

If the network driver is installed, as described in Chapter 3,

(link)

 

the connection to the 10BASE-T Ethernet network is active.

 

 

If the driver is not installed, the NIC is receiving power.

 

 

 

 

Off

Something is preventing the connection between the NIC

 

 

and the network. See the troubleshooting steps following

 

 

this table.

 

 

 

 

Blinking

The cable polarity is reversed. Try a different

 

 

network cable.

100 LNK On (link)

Off

If the network driver is installed, as described in Chapter 3, the connection to the 100BASE-TX Fast Ethernet network is active.

If the driver is not installed, the NIC is receiving power.

Something is preventing the connection between the NIC and the network. See the troubleshooting steps following this table.

ACT

Flashing

Network traffic is present.

(activity)

 

 

 

 

 

 

Steady

Heavy network traffic is present.

 

 

 

 

Off

No network traffic is present.

 

 

 

If the LNK (10 LNK or 100 LNK) LED is off and the PC is powered on and the network cable is connected, check the following:

1Ensure that the network hub or device to which the NIC is connected and the cable connecting to your NIC comply with the 10BASE-T or 100BASE-TX specifications.

2Ensure that the network hub or device to which the NIC is connected is powered on.

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Contents Fast Ethernet Network Interface Card User Guide Lifetime Limited Warranty Belgium, Netherlands, Luxembourg Denmark Asia Italy, Greece, Spain, Portugal, MaltaAustralia, New Zealand Japan Sweden, Finland, NorwayMember of the 3Com OfficeConnect family 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Configuring the NIC Technical Support Page Figures Tables Icon Description ConventionsConvention Description Year 2000 ComplianceWhat This Chapter Covers What This Guide CoversSample Network Computer 1Computer Printer Understanding NetworkingPeer-to-Peer Networks Ethernet and Fast Ethernet Networking Protocols Client/Server NetworksAbout the OfficeConnect NIC Understanding Network Interface CardsRequired Hardware Required CablingRequired Software Type Maximum Network Cable Required Cable Length Preparing for InstallationSee your PC documentation for details Inserting the NICDo not turn on the power to the PC Connecting the Network Cable to the NIC RJ-45 port Connecting the NIC to Your NetworkNext step is to install the network driver. Go to Chapter Page Right-click the My Computer icon, and then click Properties WindowsWindows 95 Version a Turn on the power to the PCClick OK You must reboot your PC to complete the installationWindows 95 Version B Enter your user name and password, and then click OKClick Finish To install the network driver in a PC running Windows Click Yes to restart the PC Windows NT Windows NTClick Add Adapter Verifying Successful Installation Windows 95 and WindowsRemove the EtherDisk diskette from drive a Double-clickNetwork adapters Double-click the File Manager icon Basic Troubleshooting Tips TroubleshootingState Meaning Interpreting the LEDsDouble-click the 3Com icon in the Windows system tray Starting the 3Com NIC Diagnostics ProgramGeneral Screen Click Cancel to exit the 3Com NIC Diagnostics programRunning the NIC Self-Tests Click the Diagnostics tabClick Start in the Self-Test panel Running the Echo TestOn the first PC the sending PC On both PCsEcho Test Sender Screen From the Windows Start menu, select Programs Accessing the Help SystemClick OK Click the Support tab. The Support screen appears Accessing 3Com Support ServicesSupport Screen Click OK Click the Support tabClick the Device Manager tab Removing NIC SoftwareClick Yes Question Answer Frequently Asked QuestionsQuestion Answer Page Option Description Available Settings NormalAuto Select Displaying Configuration Settings Click NIC Details Changing Configuration Settings Click OK to exit this screenClick OK Click the Properties tab Change the NIC’s configuration Page Cabling Requirements SpecificationsUnshielded Twisted-Pair Cable 10BASE-T OperationCategory Use 10BASE-T Specifications 100BASE-TX Operation100BASE-TX Specifications Page Online Technical Services World Wide Web Site3Com FTP Site 847 262 3Com Bulletin Board ServiceAccess by Analog Modem Access by Digital Modem408 727 3ComFacts Automated Fax ServiceSupport from Your Network Supplier Support from 3ComEurope Country Telephone Number Asia Pacific RimCountry Telephone Number Fax Number Returning Products for RepairCountry Telephone Number Latin America North AmericaLatin America 408 326 A. and Canada 800 NET 3Com 800 638 Bus mastering Client/server networkEthernet Hub Fast EthernetFull-duplex Half-duplexUnshielded twisted pair UTP cabling SwitchPeer-to-peer network ServerPage Numbers IndexNIC Index Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity