Adder Technology X200R, X200AS/R Global user access via VNC viewer, To access via the VNC viewer

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Global user access via VNC viewer

The VNC viewer is a compact application that runs on your IP-connected ‘global’ system and allows you to view and use the AdderView CATx and its host computer(s). VNC viewer is readily available from a number of different sources:

from the AdderView CATx installation CD

from the AdderView CATx itself

from the RealVNC website

To access via the VNC viewer

1Locate and select the VNC viewer icon

If you are using a dial up link.

A connection details dialog will be displayed:

Enter the AdderView CATx address here and click OK

If required, select the encryption mode - MORE [+]

Options button

Provides a range of viewer and connection settings - MORE [+]

2 In the ‘Server:’ entry, type the address of the AdderView CATx as follows:

v.w.x.y

where v.w.x.y is the IP network address, for example 192.168.0.3

If you have been asked to also enter a port number.

3Click the OK button. Depending on the options selected, you may need to confirm certain items. A connection attempt will be made and if successful, an authentication dialog will be displayed:

4Enter your username and password. The viewer window should now open and show the current host computer. Note: If the Username entry is blanked out then only admin user account is currently defined and only a password is required.

Downloading VNC viewer from the AdderView CATx IP

The AdderView CATx has the ability to distribute its own VNC viewer application.

To download the VNC viewer

1Open your Web browser.

2Enter the network address where the AdderView CATx is situated (in the form: http://192.168.0.3) and make the link.

3In the opening AdderView CATx screen, click the link that offers to download the secure VNC viewer ‘from the unit’.

4Save the download file (vncviewer.exe) to your system.

5Select and run the downloaded file and then connect to the AdderView CATx using the VNC viewer application.

IMPORTANT: During login, if you see a warning message similar to the one shown here, then stop and do not proceed.

This message is displayed if an AdderView CATx IP unit, that your viewer has previously visited, has had a change of security keys. This is not uncommon if a unit is reset for some reason. However, it could also mean that your trusted unit is being spoofed and you may not be connecting to the system that you think you are.

Do not click the Yes button until you have checked with your administrator that the trusted AdderView CATx IP unit has been recently reset for some reason.

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Contents AdderView CATx Contents Re-synchronise mouse Auto calibrateIndex Introduction Front panel buttons AdderView CATx features front and rearWhat you may additionally need What’s in the boxConnections MountingRack brackets Cascading Multiple units Remote switching ControlConnections Modem Multiple video Isdn port Head connectionsTo connect the local user port Local userTo connect a remote user Remote user via X100/X200 extenderCable lengths for remote user locations To connect the Global user IP network port Global user IP network portComputer video compensation for details Computer system via CAMTo connect a computer system To connect a modem or Isdn adapter Modem/ISDN portTo connect the power supply Power in connectionTo connect and address the switch boxes Power control portSee also Cascading multiple unitsSystem, called Adder Port Direct How cascade connections operate CA02 Addressing computers in a cascadeTo connect units in cascade Connecting AdderView CATx units in cascadeTips for successful cascading To test a specific link Using cascaded computersTesting specific links to cascaded computers Multiple video head connections Host computer port/channel Video off Remote switching controlOverall initial configuration Hotkeys Configuration menusTo access the configuration menu local and remote users To access the configuration menu global usersTo set an Admin password General security and configuration stepsConfiguration menus layout To enable general securityTo create/edit user accounts Access to all computers Press Access to no computers PressRegistering users edit user list To create/edit computer entries Tips when creating/editing computer entriesRegistering computers edit computer list Video compensation See Remote user skew adjustment for detailsTo apply computer video compensation Computer video compensationIf the image controls cannot provide a crisp image Remote user video compensationTo display a suitable high contrast image To apply remote user video compensationCreating a skew test pattern Remote user skew adjustmentTo use skew adjustment Using the supplied skew patternNum Lock for Red, Caps Lock for Green To define an autoscan list To select an autoscan modeAutoscanning To select an autoscan periodTo transfer configuration settings Saving and restoring configuration settingsPreparations for configuration save/load Hints for editing To edit the configuration settingsConfiguration screens What to do if the Admin password has been forgottenTo reset AdderView CATx models To reset the AdderView CATx IP modelsRecognising an IntelliMouse-style mouse Which restore setting do I use?To restore mouse operation when hot plugging Hot plugging and mouse restorationTo configure IP-specific settings Initial IP configurationTo use the initial IP-configuration sequence User Accounts IP configuration by global userTo configure IP details from a global user location Viewer encryption settings Encryption settingsAdderView CATx IP encryption settings Positioning AdderView CATx IP in the network Networking issuesAddressing Port settingsPlacing AdderView CATx IP behind a router or firewall DNS addressing To discover a DHCP-allocated IP addressPorts By configuration page via viewerPlacing AdderView CATx IP alongside the firewall Ensuring sufficient securityTo control two or more ports simultaneously Power switching configurationPower control sequences To configure the power sequences for each host computerKvmadmin -setusers users.csv Kvmadmin utilityKvmadmin command ip address parameters Kvmadmin -getconfig kvm1.cfgTo use the KVM Firmware Uploader utility Performing upgradesItems required to use the upgrade utility Upgrading AdderView CATx models and CAMsIssues to consider when performing flash upgrades Select the items to be upgradedSelect the upgrade file to be used Commence the upgradeUpgrading AdderView CATx IP models To upgrade AdderView CATx IP modelsAdderView CATx IP models Accessing the AdderView CATxFront panel controls AdderView CATx modelsSelecting a computer Local and remote user accessTo gain access as a local or remote user To select a computer using the front panel controlsKeep Pressed down until all other Numbers have been entered To select a computer using hotkeysStandard hotkeys Above or for even longer cascaded computersTo select a computer using mouse buttons Advanced method To select a computer using the on-screen menuTo select a computer using mouse buttons Confirmation box Logging in and outSelecting cascaded computers Routing status To change banner colours or disable the bannerTo use the Routing status feature Reminder bannerUser preferences and functions Power switching via configuration menuTo switch a computer on or off Global user access To download the VNC viewer Global user access via VNC viewerTo access via the VNC viewer To access via your web browser Global user access via web browserMenu bar Using the viewer windowWhen using the viewer window To select a host ConfigureMouse pointers Host selectionRe-synchronise mouse Access mode shared/privatePower switching via viewer Auto calibrateResync Mouse Single Mouse ModeControls Mouse ControlKeyboard Control When entering codesVideo Settings KVM switch menuSystem information Using automatic configurationsIncreased by 50% when a slow link is detected Setting the Threshold manuallyTo enter a port number in a Web browser Access via dial up modem or Isdn linkIf you need to enter a port number To initiate a dial up linkLinux Viewer encryption settingsSupported web browsers WindowsUS +1 888 275 TroubleshootingWhen logging on using VNC viewer, I cannot enter a username Getting assistanceConfigure IP port Appendix 1 Configuration menusTo access the configuration menus Functions User Preferences Screen Saver Mouse SwitchingAutoscan Mode Global PreferencesMouse Type User TimeoutOSD Dwell Time RS232 Mouse TypeExclusive Use Setup OptionsKeypad Controls LanguageAdd Computers Settings AUTO, ManualAutomatic Logout AudioDDC Options DDC Source Settings AUTO, LOCAL, DefaultDDC Refresh Settings AT START, Disabled Advanced OptionsForce Mode Settings DISABLED, Enabled Country Code Settings AUTO, MANUAL, DisabledDefault Country Setup OptionsBaud rate, initialisation string, etc Configure IP portIP admin password, encryption settings, etc IP address, net mask, VNC port, etcUnit Configuration Network Configuration Modem Configuration What is IP access control? Clearing IP access controlReset Configuration To reset the AdderView CATx IP configurationTo access the remote configuration pages Appendix 2 Configuration pages via viewerUser accounts Firmware Version Unit configurationAdmin Password Hardware VersionAdvanced unit configuration Time & date configuration IP Gateway Network configurationIP Access Control IP Network MaskTo edit/remove access control entries Setting IP access controlTo define a new IP access control entry To reorder access control entriesModem port Serial port configurationPower control port To create a new host entry Host configurationErase Host Configuration Add entry for unrecognised hostExamples Port/host addressing using Adder Port DirectAdder Port Direct For further details To get here Logging and statusTo copy and paste the log Syslog Server IP AddressPreferred encoding Appendix 3 VNC viewer connection optionsColour/Encoding Auto selectCustomise Enable all inputsDisable all inputs view-only mode InputsMisc ScalingLoad / Save Defaults ReloadDefaults Save IdentitiesAppendix 4 VNC viewer window options Security Appendix 5 Browser viewer optionsEncoding and colour level Want to know more? Appendix 6 Addresses, masks and portsIP addresses Net masksNet masks the binary explanation 154Address ranges Calculating the mask for IP access controlSingle locations All locationsPorts Security issues with portsRS232 serial flash upgrade cable Appendix 7 Cable and connector specificationsPower switch to power switch daisy chain cable Multi-head synchronisation cable Creating macro sequences Appendix 8 Hotkey sequence codesPermissible key presses Appendix 9 Supported video modes General Public License Linux WarrantySafety information End user licence agreement Canadian Department of Communications RFI statement Radio Frequency EnergyEuropean EMC directive 89/336/EEC FCC Compliance Statement United States111 Index 113 114