Adder Technology EPS-S8, X200AS/R Performing upgrades, Upgrading AdderView CATx models and CAMs

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Performing upgrades

The AdderView CATx and CATx IP units are fully reconfigurable via flash upgrades, as are the individual Computer Access Modules that are used to link all host computers. The AdderView CATx IP models operate in a slightly different manner to the non-IP models and so are upgraded differently:

AdderView CATx models and Computer Access Modules require a Windows- based computer system to be linked via the COM1/UPGRADE port.

AdderView CATx IP models are upgraded via IP link and require a network-connected Windows-based computer system.

Upgrading AdderView CATx models and CAMs

The KVM Firmware Uploader utility is available from the Adder Technology website (www.adder.com) and allows you to check the current revision of the AdderView CATx unit firmware as well as every Computer Access Module connected to it.

Items required to use the upgrade utility

Supplied serial upgrade cable (see Appendix 7 for pin-out specifications).

A Windows-based upgrade computer with an RS232 serial port.

The latest version of the KVM Firmware Uploader and firmware files for the AdderView CATx - available from the Technical Support > Firmware Updates section of the Adder Technology website (www.adder.com).

To use the KVM Firmware Uploader utility

1 - Obtain and run the KVM Firmware Uploader.

Download the latest AdderView CATx KVM Firmware Uploader from the Adder Technology website and install it on a Windows-based upgrade computer that will be connected to the AdderView CATx unit. The files are supplied as a compressed ZIP file. Decompress the ZIP file with an appropriate tool such as WinZip (www.winzip.com) and copy all contained files to the same folder on the upgrade computer.

2 - Power off the AdderView CATx and select flash upgrade mode Remove the power supply plug(s) from the rear panel of the AdderView CATx and move option switch 1 on the back of the AdderView CATx to the ON position (down).

3 - Connect the upgrade computer to the AdderView CATx

Connect the upgrade computer to the COM1/UPGRADE port on the rear panel of the AdderView CATx unit using the supplied upgrade cable. You do not need to set the serial baud rate and protocol because the upgrade program will do this automatically.

4 - Power on the AdderView CATx

Attach the power adapter to the AdderView CATx. The USER display should now show which indicates that the AdderView CATx is ready to be upgraded.

5 - Run the KVM Firmware Uploader utility

From that folder, select the KVMUploader icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed:

6 - Query the AdderView CATx unit

Click the Query Unit button to confirm that communication is possible with the AdderView CATx and to establish the firmware details of the main unit and all connected CAMs.

Note: The computer to which each CAM is connected must be powered before the respective CAM can be accessed.

Note: AdderView CATx units in lower levels of cascade links (and their respective CAMs) cannot be queried or upgraded while remaining in the cascade arrangement.

If the application cannot contact the AdderView CATx, re-check the connection cable and click the Advanced... button to check that the correct serial port is being used. Change the serial port within the Advanced section, if necessary.

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Contents AdderView CATx Contents Auto calibrate Re-synchronise mouseIndex Introduction AdderView CATx features front and rear Front panel buttonsWhat’s in the box What you may additionally needMounting Rack bracketsConnections Remote switching Control ConnectionsModem Multiple video Isdn port Head connections Cascading Multiple unitsLocal user To connect the local user portRemote user via X100/X200 extender Cable lengths for remote user locationsTo connect a remote user Global user IP network port To connect the Global user IP network portComputer system via CAM To connect a computer systemComputer video compensation for details Modem/ISDN port To connect a modem or Isdn adapterPower in connection To connect the power supplyPower control port To connect and address the switch boxesCascading multiple units System, called Adder Port DirectSee also How cascade connections operate Addressing computers in a cascade CA02Connecting AdderView CATx units in cascade Tips for successful cascadingTo connect units in cascade Using cascaded computers Testing specific links to cascaded computersTo test a specific link Multiple video head connections Remote switching control Host computer port/channel Video offOverall initial configuration Configuration menus To access the configuration menu local and remote usersTo access the configuration menu global users HotkeysGeneral security and configuration steps Configuration menus layoutTo enable general security To set an Admin passwordAccess to all computers Press Access to no computers Press Registering users edit user listTo create/edit user accounts Tips when creating/editing computer entries Registering computers edit computer listTo create/edit computer entries See Remote user skew adjustment for details Video compensationComputer video compensation To apply computer video compensationRemote user video compensation To display a suitable high contrast imageTo apply remote user video compensation If the image controls cannot provide a crisp imageRemote user skew adjustment To use skew adjustmentUsing the supplied skew pattern Creating a skew test patternNum Lock for Red, Caps Lock for Green To select an autoscan mode AutoscanningTo select an autoscan period To define an autoscan listSaving and restoring configuration settings Preparations for configuration save/loadTo transfer configuration settings To edit the configuration settings Hints for editingWhat to do if the Admin password has been forgotten To reset AdderView CATx modelsTo reset the AdderView CATx IP models Configuration screensWhich restore setting do I use? To restore mouse operation when hot pluggingHot plugging and mouse restoration Recognising an IntelliMouse-style mouseInitial IP configuration To use the initial IP-configuration sequenceTo configure IP-specific settings IP configuration by global user To configure IP details from a global user locationUser Accounts Encryption settings AdderView CATx IP encryption settingsViewer encryption settings Networking issues Positioning AdderView CATx IP in the networkPort settings Placing AdderView CATx IP behind a router or firewallAddressing To discover a DHCP-allocated IP address DNS addressingBy configuration page via viewer Placing AdderView CATx IP alongside the firewallEnsuring sufficient security PortsPower switching configuration Power control sequencesTo configure the power sequences for each host computer To control two or more ports simultaneouslyKvmadmin utility Kvmadmin command ip address parametersKvmadmin -getconfig kvm1.cfg Kvmadmin -setusers users.csvPerforming upgrades Items required to use the upgrade utilityUpgrading AdderView CATx models and CAMs To use the KVM Firmware Uploader utilitySelect the items to be upgraded Select the upgrade file to be usedCommence the upgrade Issues to consider when performing flash upgradesTo upgrade AdderView CATx IP models Upgrading AdderView CATx IP modelsAccessing the AdderView CATx Front panel controlsAdderView CATx models AdderView CATx IP modelsLocal and remote user access To gain access as a local or remote userTo select a computer using the front panel controls Selecting a computerTo select a computer using hotkeys Standard hotkeysAbove or for even longer cascaded computers Keep Pressed down until all other Numbers have been enteredTo select a computer using the on-screen menu To select a computer using mouse buttonsTo select a computer using mouse buttons Advanced method Logging in and out Selecting cascaded computersConfirmation box To change banner colours or disable the banner To use the Routing status featureReminder banner Routing statusPower switching via configuration menu To switch a computer on or offUser preferences and functions Global user access Global user access via VNC viewer To access via the VNC viewerTo download the VNC viewer Global user access via web browser To access via your web browserUsing the viewer window When using the viewer windowMenu bar Configure Mouse pointersHost selection To select a hostAccess mode shared/private Power switching via viewerAuto calibrate Re-synchronise mouseSingle Mouse Mode ControlsMouse Control Resync MouseWhen entering codes Video SettingsKVM switch menu Keyboard ControlUsing automatic configurations Increased by 50% when a slow link is detectedSetting the Threshold manually System informationAccess via dial up modem or Isdn link If you need to enter a port numberTo initiate a dial up link To enter a port number in a Web browserViewer encryption settings Supported web browsersWindows LinuxTroubleshooting When logging on using VNC viewer, I cannot enter a usernameGetting assistance US +1 888 275Appendix 1 Configuration menus To access the configuration menusConfigure IP port Functions User Preferences Mouse Switching Autoscan ModeGlobal Preferences Screen SaverUser Timeout OSD Dwell TimeRS232 Mouse Type Mouse TypeSetup Options Keypad ControlsLanguage Exclusive UseSettings AUTO, Manual Automatic LogoutAudio Add ComputersDDC Source Settings AUTO, LOCAL, Default DDC Refresh Settings AT START, DisabledAdvanced Options DDC OptionsCountry Code Settings AUTO, MANUAL, Disabled Default CountrySetup Options Force Mode Settings DISABLED, EnabledConfigure IP port IP admin password, encryption settings, etcIP address, net mask, VNC port, etc Baud rate, initialisation string, etcUnit Configuration Network Configuration Modem Configuration Clearing IP access control Reset ConfigurationTo reset the AdderView CATx IP configuration What is IP access control?Appendix 2 Configuration pages via viewer To access the remote configuration pagesUser accounts Unit configuration Admin PasswordHardware Version Firmware VersionAdvanced unit configuration Time & date configuration Network configuration IP Access ControlIP Network Mask IP GatewaySetting IP access control To define a new IP access control entryTo reorder access control entries To edit/remove access control entriesSerial port configuration Power control portModem port Host configuration Erase Host ConfigurationAdd entry for unrecognised host To create a new host entryPort/host addressing using Adder Port Direct Adder Port DirectExamples Logging and status To copy and paste the logSyslog Server IP Address For further details To get hereAppendix 3 VNC viewer connection options Colour/EncodingAuto select Preferred encodingEnable all inputs Disable all inputs view-only modeInputs CustomiseScaling MiscDefaults Reload Defaults SaveIdentities Load / SaveAppendix 4 VNC viewer window options Appendix 5 Browser viewer options Encoding and colour levelSecurity Appendix 6 Addresses, masks and ports IP addressesNet masks Want to know more?154 Net masks the binary explanationCalculating the mask for IP access control Single locationsAll locations Address rangesSecurity issues with ports PortsAppendix 7 Cable and connector specifications Power switch to power switch daisy chain cableRS232 serial flash upgrade cable Multi-head synchronisation cable Appendix 8 Hotkey sequence codes Permissible key pressesCreating macro sequences Appendix 9 Supported video modes Warranty Safety informationGeneral Public License Linux End user licence agreement Radio Frequency Energy European EMC directive 89/336/EECFCC Compliance Statement United States Canadian Department of Communications RFI statement111 Index 113 114