Franklin U600 manual Launching Sprint SmartView, Device Activation

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Launching Sprint SmartView

Once your hardware is installed and ready to connect, you may go ahead and launch Sprint SmartView by doing one of the following:

Double-click the Sprint SmartView icon () on your computer’s desktop.

– or –

In the Start menu, select Programs or All Programs > Sprint > SmartView > Sprint SmartView.

Device Activation

Some Sprint Mobile Broadband devices may require activation (programming) prior to use. If your device needs activating, Sprint SmartView will inform you and start the activation process when you connect the device. Although the activation process will vary depending on the make, model and firmware version of your device, all activations fall into one of the following categories:

Hands-Free Activation – Sprint SmartView will simply inform you that it is activating your device and periodically give you updates about activation status. No intervention is required on your part.

One-Touch Activation – Sprint SmartView will display a pop-up window that indicates that your device requires activation/programming and asks you if you would like to activate/ program the device now. Click Yes to activate your device.

If you choose to cancel activation at this time (by clicking No), you can restart activation by disconnecting the device from your computer and then attaching it again. One-Touch Activation can also be restarted by selecting Activate Device from the Tools menu. (See “Device Properties Window: CDMA Version” on page 93 for more information.)

Activation Wizard – For some devices, Sprint SmartView will display an Activation Wizard when the device is connected. Although such devices require a few more steps to activate than those that use the techniques mentioned above, the wizard provides clear, step-by-step instructions to guide you through the process.

Although you have the option to cancel the activation process at any time, you will not be able to use the device for data connections until it has been successfully activated. To restart activation after you have cancelled, just disconnect your device from your computer and then attach it again.

The Activation Wizard is accessible from the Tools menu by selecting Activate Device. Anytime there are problems with your connection, or for new service, you can go through this wizard.

4Setting Up Service

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Contents User Guide Table of Contents Getting Started System Requirements Setting Up ServiceSetting Up Service Additional RequirementsWiFi Devices Installing the Drivers for Wireless DevicesInstalling Sprint SmartView Sprint Mobile Broadband DevicesLaunching Sprint SmartView Device ActivationActivation Wizard Tutorial Setting Up Service Setting Up Service Getting Connected Manually Establishing ConnectionsGetting Connected Returning to Automatic Mode Getting Help Contacting Sprint Customer ServiceTroubleshooting Visiting the Sprint WebsiteSprint SmartView Main Window WiFi Control PanelPrivacy Indicator Basic LayoutVPN Indicator GPS IndicatorAutomatic Mode Indicator My Account My NetworksMobile Control Panel GPS Search MenuWiFi Protocol Indicator WiFi Control Panel In DetailConnection Status Indicator Signal StrengthConnect / Disconnect Connection TimerMobile Control Panel In Detail Connection Status TextRoaming Banner Mobile Protocol IndicatorRoaming Indicator 3G/4G Technology ButtonConnection State Selecting Alternate NetworksTools Menu Menus in the Main WindowFile Menu Menus in the Main WindowHelp Menu Username and Password Logon Window Menus in the Main Window Making Connections Manually Connecting to the Sprint Mobile Broadband Network Mobile BroadbandMobile Broadband Automatic Connection Upon Device Attachment Multiple Broadband Devices Mobile Broadband Locking the Device Locking and Unlocking Your Sprint Mobile Broadband Device3G Bearer Types Unlocking the DeviceGSM Bearer Types Used for International Roaming EvdoSelecting Cdma or GSM on a Dual-Mode Device Manual Mode SwitchingInternational Roaming GSM International Roaming GSMSwitching Between a Cdma Device and a GSM Device Establishing an International Roaming ConnectionManually Selecting a GSM Roaming Network Select the Hardware tab International Roaming GSM Creating a GSM Network Profile While in the United States From a landline phone when outside the United StatesInternational Technical Support While traveling outside the United StatesWiFi Networks WiFi NetworksManually Connecting to a WiFi Network PromptsSave settings for manual connections Options for Connecting to a New NetworkPrompt me before connecting to this network Automatically connect to network in futureDo not save settings Accessing a Closed NetworkIntroduction to WiFi Encryption Encryption KeysWiFi Protected Access WPA and WPA2 802.1x AuthenticationWired Equivalent Privacy WEP What Does PSK Stand For?To access Location Finder Accessing an Encrypted NetworkWiFi Location Finder To search for Access PointsApplications Application Launcher Launching External ApplicationsApplication Launcher App Launcher Tab Opening the App Launcher TabTo change settings in the Monitor Details window Editing the Settings for a Launched ApplicationTo change settings in the Application Configuration window Adding an ApplicationLaunching an Application Automatically Special CasesChanging the Order in Which Applications Are Launched Stopping an Application From Being LaunchedMonitoring Launched Applications File / Browse Application Configuration WindowProfile Name ParametersMonitor Details Window Monitor Action Launch Delay secMonitor Application Monitor Cycle secUsing GPS Requirements for GPS ServiceUsing GPS Mobile-Originated vs. Network-Originated GPS Privacy Concerns for Network-Originated GPSEnabling GPS Mobile-Originated Service ModesEnabling and Disabling GPS Enabling NmeaGPS Search Menu Shutting Off GPS EntirelyPredefined Searches GPS Applications Menu GPS Data FieldsGPS Applications Window Working With Third-Party GPS Applications GPS/NMEA COM PortsAdding a GPS Application to the GPS Applications Window Windows Vista / WindowsApplication Configuration Example Microsoft Streets & Trips Profile Name field, type Microsoft Streets & Trips Network Configuration Supported Clients What is a Virtual Private Network?Virtual Private Networks Virtual Private NetworksConfiguring a VPN Connection Automatically Launching a VPN Connection What is a Network Profile? Network ProfilesNetwork Profiles Network Profiles Window Network Profile PriorityCreating a Profile for a WiFi Network Configuring WiFi Data Encryption Automatic Profile Creation Settings Editing a Network Profile Deleting a Network ProfileProfile Properties WiFi Service Service TypeProfile Properties Mobile Access Point Name Profile Properties Add Mobile ProfileDialed Number Profile Properties IP Settings MIP Profile NumberProfile IP Address Profile DNS ServerDNS server addresses, in order of use Advanced IP Settings DNS TabAdvanced Append primary and connection-specific DNS suffixesDNS suffix for this connection Register this connection’s addresses in DNSUse this connection’s DNS suffix in DNS registration Advanced IP Settings Wins Tab Advanced IP Settings Protocols Tab Profile Properties General Connection optionsAuto Launch Enable Application LauncherDisable IE’s manual proxy settings on connect Launch browser window on connectNetwork Profiles Settings Sprint SmartView Settings Sprint SmartView SettingsTo access the Settings window Acceleration TabEnabling and Disabling Acceleration Configuring Acceleration Levels App Launcher Tab User interface is always on top Enable Splash screenClient Tab Automatically run this application on machine startupReset all warning messages Display Connection TimerUse this as my default Wi-Fi management utility Start in System trayHardware Tab Device ListDevice Priority Prompt before switching connectionsCDMA/WiMAX Dual-Mode Settings Dual-Mode Devices Only Allow simultaneous connectionsDevices Column Settings ColumnDevice List Selection ColumnDevice Properties Window Cdma Version Roaming SelectionAuto Connect when device is available Connection TypeDevice Configuration Disable LEDSelect Device Mode Device Property Window GSM Version Network SelectionMode Disable GPS on Device Location/GPS TabConfigure GPS Applications Mapping Service DefaultGPS Mode Test GPSConnected Hotspot AuthenticationSounds Tab Lost ConnectionPrompt me to download and install Updates TabAutomatically download and install Manually download and installUpdate Now Apply Firmware UpdateVPN Tab Sprint SmartView Settings 103 Use existing VPN profileUse third party VPN client Sprint SmartView Settings Troubleshooting and FAQ Troubleshooting Tools Troubleshooting ToolsEvent History Manager WiFi Network Info Troubleshooting Tools 107Network Tab Device Tab Troubleshooting Tools 109 Mobile Info WindowDevice Tab Troubleshooting Tools 111 WiMAX Info Window Troubleshooting Tools 113 Advanced WiMAX Information Troubleshooting Tools 115 About Sprint SmartViewWindows XP’s native WiFi management is shut down at startup Troubleshooting ProceduresApplication Launch Issues Application is not visible after launchConnection Issues Troubleshooting Procedures 117Multiple Connections Not Allowed Device Issues Device DisabledNo Wireless Device Detected Numbered Errors ErrorTroubleshooting Procedures 119 Error Troubleshooting Procedures 121 Error Frequently Asked Questions 123 Frequently Asked QuestionsWhy Does Sprint SmartView Shut Down Windows Zero Config? General QuestionsWhy Does Sprint SmartView Keep Scanning for WiFi Networks? WiFi QuestionsHow do I return WiFi Control to Zero Config? Why do I keep losing my connection?Disabled Frequently Asked Questions 125GPS Questions TerminologyQuestions About GPS Technology Frequently Asked Questions 127 GPS and Sprint SmartView Terms and Conditions Services Covered By These Ts&Cs & Additional Terms Service Agreement General Terms and Conditions of ServiceService Agreement Basic DefinitionsTerm Commitments & Early Termination Fees When You Accept The AgreementOur Policies 131Your Right To Terminate Services Our Right To Suspend Or Terminate ServicesYour Right To Change Services & When Changes Are Effective Credit Checks & Credit InformationDeposits & Returning Deposits Restrictions On Using ServicesAccount Spending Limits ASL Your Device, Number & E-mail Address Caller IDPorting/Transferring Phone Numbers Coverage Where Your Device Will Work Service SpeedsAbout Data Services & Content RoamingActivation & Miscellaneous Charges Specific Terms & Restrictions On Using Data ServicesAccount & Service Charges 135How We Calculate Your Charges For Billing Purposes 136Taxes & Government Fees Your BillYour Payments Late Fees SurchargesYour Privacy Protecting Our Network & ServicesDisputing Charges You Must Still Pay Undisputed Charges 138Location-Based Services Or Other Emergency Calls139 Disclaimer of Warranties You Agree We Are Not Responsible For Certain ProblemsIf Your Device Is Lost or Stolen YouAgreeOurLiabilityIsLimited-NoConsequentialDamagesDispute Resolution 141Indemnification No Class ActionsNo Trial By Jury Providing Notice To Each Other Under The AgreementIndex 143719 144Mobile Broadband Device 145Signal Strength Signal Strength Indicator 146
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