Franklin U600 manual Device Tab

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Gateway – The address of the device that is responsible for routing all of the network traffic you send over the WiFi connection.

DNS server – The address of the server your computer is using to translate Internet addresses from text to numeric format and back. For example, your browser might use the DNS server to convert sprint.com to 206.159.101.241.

DHCP server – The address of the server that assigned your computer’s network configuration for the current wireless connection.

WINS server – The address of the server (if any) that your computer is using to find the names of computers on a Windows network.

Activity – The number of packets of data that your computer has sent and received over the WiFi connection since it was established.

Device Tab

The Device tab contains information about your current WiFi device (if any).

Vendor description – The name of your WiFi device, as reported by its onboard operating software.

MAC address – The Hardware Address of the device. MAC (Media Access Control) addresses are unique number sequences assigned by the device’s manufacturer and usually cannot be altered. These addresses are used for transferring data by hardware- level protocols such as Ethernet and 802.11 (WiFi). Higher level protocols such as the TCP/IP Protocol Suite used by the Internet have their own addressing schemes, but still rely on the hardware-level protocol for the transfer of data between individual nodes on a network.

108 Troubleshooting Tools

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Contents User Guide Table of Contents Getting Started System Requirements Setting Up ServiceSetting Up Service Additional RequirementsWiFi Devices Installing the Drivers for Wireless DevicesInstalling Sprint SmartView Sprint Mobile Broadband DevicesLaunching Sprint SmartView Device ActivationActivation Wizard Tutorial Setting Up Service Setting Up Service Getting Connected Getting ConnectedManually Establishing Connections Returning to Automatic Mode Getting Help Contacting Sprint Customer ServiceTroubleshooting Visiting the Sprint WebsiteSprint SmartView Main Window WiFi Control PanelPrivacy Indicator Basic LayoutAutomatic Mode Indicator VPN IndicatorGPS Indicator My Account My NetworksMobile Control Panel GPS Search MenuWiFi Protocol Indicator WiFi Control Panel In DetailConnection Status Indicator Signal StrengthConnect / Disconnect Connection TimerMobile Control Panel In Detail Connection Status TextRoaming Banner Mobile Protocol IndicatorRoaming Indicator 3G/4G Technology ButtonConnection State Selecting Alternate NetworksTools Menu Menus in the Main WindowFile Menu Menus in the Main WindowHelp Menu Username and Password Logon Window Menus in the Main Window Making Connections Mobile Broadband Manually Connecting to the Sprint Mobile Broadband NetworkMobile Broadband Automatic Connection Upon Device Attachment Multiple Broadband Devices Mobile Broadband Locking the Device Locking and Unlocking Your Sprint Mobile Broadband Device3G Bearer Types Unlocking the DeviceGSM Bearer Types Used for International Roaming EvdoSelecting Cdma or GSM on a Dual-Mode Device Manual Mode SwitchingInternational Roaming GSM International Roaming GSMManually Selecting a GSM Roaming Network Switching Between a Cdma Device and a GSM DeviceEstablishing an International Roaming Connection Select the Hardware tab International Roaming GSM Creating a GSM Network Profile While in the United States From a landline phone when outside the United StatesInternational Technical Support While traveling outside the United StatesWiFi Networks WiFi NetworksManually Connecting to a WiFi Network PromptsSave settings for manual connections Options for Connecting to a New NetworkPrompt me before connecting to this network Automatically connect to network in futureDo not save settings Accessing a Closed NetworkIntroduction to WiFi Encryption Encryption KeysWiFi Protected Access WPA and WPA2 802.1x AuthenticationWired Equivalent Privacy WEP What Does PSK Stand For?To access Location Finder Accessing an Encrypted NetworkWiFi Location Finder To search for Access PointsApplications Application Launcher Application LauncherLaunching External Applications App Launcher Tab Opening the App Launcher TabTo change settings in the Monitor Details window Editing the Settings for a Launched ApplicationTo change settings in the Application Configuration window Adding an ApplicationLaunching an Application Automatically Special CasesChanging the Order in Which Applications Are Launched Stopping an Application From Being LaunchedMonitoring Launched Applications File / Browse Application Configuration WindowProfile Name ParametersMonitor Details Window Monitor Action Launch Delay secMonitor Application Monitor Cycle secUsing GPS Using GPSRequirements for GPS Service Mobile-Originated vs. Network-Originated GPS Privacy Concerns for Network-Originated GPSEnabling GPS Mobile-Originated Service ModesEnabling and Disabling GPS Enabling NmeaPredefined Searches GPS Search MenuShutting Off GPS Entirely GPS Applications Menu GPS Data FieldsGPS Applications Window Working With Third-Party GPS Applications GPS/NMEA COM PortsAdding a GPS Application to the GPS Applications Window Windows Vista / WindowsApplication Configuration Example Microsoft Streets & Trips Profile Name field, type Microsoft Streets & Trips Network Configuration Supported Clients What is a Virtual Private Network?Virtual Private Networks Virtual Private NetworksConfiguring a VPN Connection Automatically Launching a VPN Connection Network Profiles What is a Network Profile?Network Profiles Network Profiles Window Network Profile PriorityCreating a Profile for a WiFi Network Configuring WiFi Data Encryption Automatic Profile Creation Settings Editing a Network Profile Deleting a Network ProfileProfile Properties WiFi Profile Properties Mobile ServiceService Type Dialed Number Access Point NameProfile Properties Add Mobile Profile Profile Properties IP Settings MIP Profile NumberProfile IP Address Profile DNS ServerDNS server addresses, in order of use Advanced IP Settings DNS TabAdvanced Append primary and connection-specific DNS suffixesUse this connection’s DNS suffix in DNS registration DNS suffix for this connectionRegister this connection’s addresses in DNS Advanced IP Settings Wins Tab Advanced IP Settings Protocols Tab Profile Properties General Connection optionsAuto Launch Enable Application LauncherDisable IE’s manual proxy settings on connect Launch browser window on connectNetwork Profiles Settings Sprint SmartView Settings Sprint SmartView SettingsTo access the Settings window Acceleration TabEnabling and Disabling Acceleration Configuring Acceleration Levels App Launcher Tab User interface is always on top Enable Splash screenClient Tab Automatically run this application on machine startupReset all warning messages Display Connection TimerUse this as my default Wi-Fi management utility Start in System trayHardware Tab Device ListDevice Priority Prompt before switching connectionsCDMA/WiMAX Dual-Mode Settings Dual-Mode Devices Only Allow simultaneous connectionsDevices Column Settings ColumnDevice List Selection ColumnDevice Properties Window Cdma Version Roaming SelectionAuto Connect when device is available Connection TypeSelect Device Mode Device ConfigurationDisable LED Device Property Window GSM Version Network SelectionMode Disable GPS on Device Location/GPS TabConfigure GPS Applications Mapping Service DefaultGPS Mode Test GPSConnected Hotspot AuthenticationSounds Tab Lost ConnectionPrompt me to download and install Updates TabAutomatically download and install Manually download and installVPN Tab Update NowApply Firmware Update Use third party VPN client Sprint SmartView Settings 103Use existing VPN profile Sprint SmartView Settings Troubleshooting and FAQ Event History Manager Troubleshooting ToolsTroubleshooting Tools Network Tab WiFi Network InfoTroubleshooting Tools 107 Device Tab Troubleshooting Tools 109 Mobile Info WindowDevice Tab Troubleshooting Tools 111 WiMAX Info Window Troubleshooting Tools 113 Advanced WiMAX Information Troubleshooting Tools 115 About Sprint SmartViewWindows XP’s native WiFi management is shut down at startup Troubleshooting ProceduresApplication Launch Issues Application is not visible after launchMultiple Connections Not Allowed Connection IssuesTroubleshooting Procedures 117 No Wireless Device Detected Device IssuesDevice Disabled Troubleshooting Procedures 119 Numbered ErrorsError Error Troubleshooting Procedures 121 Error Frequently Asked Questions 123 Frequently Asked QuestionsWhy Does Sprint SmartView Shut Down Windows Zero Config? General QuestionsWhy Does Sprint SmartView Keep Scanning for WiFi Networks? WiFi QuestionsHow do I return WiFi Control to Zero Config? Why do I keep losing my connection?Disabled Frequently Asked Questions 125Questions About GPS Technology GPS QuestionsTerminology Frequently Asked Questions 127 GPS and Sprint SmartView Terms and Conditions Services Covered By These Ts&Cs & Additional Terms Service Agreement General Terms and Conditions of ServiceService Agreement Basic DefinitionsTerm Commitments & Early Termination Fees When You Accept The AgreementOur Policies 131Your Right To Terminate Services Our Right To Suspend Or Terminate ServicesYour Right To Change Services & When Changes Are Effective Credit Checks & Credit InformationDeposits & Returning Deposits Restrictions On Using ServicesAccount Spending Limits ASL Your Device, Number & E-mail Address Caller IDPorting/Transferring Phone Numbers Coverage Where Your Device Will Work Service SpeedsAbout Data Services & Content RoamingActivation & Miscellaneous Charges Specific Terms & Restrictions On Using Data ServicesAccount & Service Charges 135How We Calculate Your Charges For Billing Purposes 136Taxes & Government Fees Your BillYour Payments Late Fees SurchargesYour Privacy Protecting Our Network & ServicesDisputing Charges You Must Still Pay Undisputed Charges 138139 Location-Based ServicesOr Other Emergency Calls Disclaimer of Warranties You Agree We Are Not Responsible For Certain ProblemsIf Your Device Is Lost or Stolen YouAgreeOurLiabilityIsLimited-NoConsequentialDamagesDispute Resolution 141Indemnification No Class ActionsNo Trial By Jury Providing Notice To Each Other Under The AgreementIndex 143719 144Mobile Broadband Device 145Signal Strength Signal Strength Indicator 146
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