Samsung SCX-4300 manual Press Menu until Machine Setup

Page 45

Condition

Possible cause

Suggested solutions

 

 

 

The

The paper

For many software applications, the paper

machine

source selection

source selection is found under the Paper

selects

in the printer

tab within the printer properties. Select

print

properties may

the correct paper source. See the

materials

be incorrect.

Software Section.

from the

 

 

wrong

 

 

paper

 

 

source.

 

 

 

 

 

A print job

The job may be

Reduce the complexity of the page or try

is

very complex.

adjusting the print quality settings.

extremely

 

The maximum print speed of your

slow.

 

 

machine is 19 PPM for Letter-sized paper

 

 

 

 

and 18 PPM for A4-sized paper.

 

 

 

Half the

The page

Change the page orientation in your

page is

orientation

application. See the Software Section.

blank.

setting may be

 

 

incorrect.

 

 

 

 

 

The paper size

Ensure that the paper size in the printer

 

and the paper

driver settings matches the paper in the

 

size settings do

paper input tray.

 

not match.

Or, ensure that the paper size in the

 

 

 

 

printer driver settings matches the paper

 

 

selection in the software application

 

 

settings you use.

 

 

 

The

The printer

Disconnect the printer cable and

machine

cable is loose or

reconnect. Try a print job that you have

prints, but

defective.

already printed successfully. If possible,

the text is

 

attach the cable and the machine to

wrong,

 

another computer and try a print job that

garbled, or

 

you know works. Finally, try a new printer

incomplete.

 

cable.

 

 

 

 

The wrong

Check the application’s printer selection

 

printer driver

menu to ensure that your machine is

 

was selected.

selected.

 

 

 

 

The software

Try printing a job from another

 

application is

application.

 

malfunctioning.

 

 

 

 

 

The operating

Exit Windows and reboot the computer.

 

system is

Turn the machine off and then back on

 

malfunctioning.

again.

 

 

 

Condition

Possible cause

 

Suggested solutions

 

 

 

 

Pages

The toner

Redistribute the toner, if necessary. See

print, but

cartridge is

page 8.3.

 

 

are blank.

defective or out

If necessary, replace the toner cartridge.

 

of toner.

 

 

 

 

 

 

 

 

 

The file may

Check the file to ensure that it does not

 

have blank

contain blank pages.

 

 

 

pages.

 

 

 

 

 

 

 

 

 

Some parts,

Contact a service representative.

 

 

such as the

 

 

 

 

 

controller or the

 

 

 

 

 

board, may be

 

 

 

 

 

defective.

 

 

 

 

 

 

 

An error

When the USB

Change the USB mode to Slow. To do so,

occurs

mode is set to

follow these step:

 

 

repeatedly

Fast, some PC

1 Press Menu until Machine Setup

when you

users may

are printing

experience poor

 

appears on the top line of the

 

with the

USB

 

display.

 

 

USB

communication.

2

Press the scroll button (

or

) until

connection.

 

 

 

USB mode appears and press Ok.

 

 

 

 

 

3

Press the scroll button (

or

) until

 

 

 

Slow appears and press Ok.

 

 

 

4 Press Stop/Clear to return to

 

 

 

standby mode.

 

 

 

 

 

 

 

 

9.6

Troubleshooting

Image 45
Contents Multi Functional Printer Page Contact Samsung Worldwide Contents Specifications Safety information Laser Safety Statement Ozone Safety FAX Branding Replacing the Fitted Plug for UK only Declaration of Conformity Introduction Special featuresUnderstanding component locations Rear cover Power receptacle USB port Power switchFront view Rear viewSCX-4300 Control panel functionsFinding more information Getting startedInstalling the toner cartridge Selecting a locationClearance space Loading paper Changing the size of the paper in the paper input tray Turning the machine on Making connectionsToner save mode Using the save modesPower save mode Overview of control panel menusSupplied printer software Printer driver featuresPrograms for windows Linux driverWindows System requirementsLinux MacintoshLoading document Loading original documents and paperType Size Dimensions Weight a Capacity b Selecting print materialsSupported paper types and sizes Type Size Dimensions Weighta Capacityb Paper size supported in each modeMode Size Source Guidelines for selecting and storing print materialsPaper Type Guidelines Envelopes Guidelines for special materialsConsider the following factors Paper Type GuidelinesManual feeder Paper input trayTips on using the manual feeder Setting the paper size and typeSelecting an output location Printing to the output tray Face downPrinting to the rear cover Face up Take the paper out manuallyBe careful not to pinch your fingers Changing the settings for each copy CopyingCopying Using special copy features Changing the default settingsAuto Fit copying ID Card copyingSetting the time out option UP copyingPoster copying Basic printing Canceling a print jobPrinting a document Double-click the Samsung SCX-4300 Series iconScanning basics ScanningOrdering toner cartridge How to purchaseToner cartridges Type Yield a Part numberCleaning your machine MaintenancePrinting reports Clearing memoryCleaning the scan unit Cleaning the drumRedistributing the toner cartridge Maintaining the toner cartridgeToner cartridge storage Saving tonerConsumable and replacement parts Replacing the toner cartridgeItems Yield Average Clearing paper jams TroubleshootingMessage Location of Jam Go to Paper Jam Paper input tray Below Open/Close DoorPaper exit area Fuser area or around the toner cartridgeUnderstanding the Status LED Tips for avoiding paper jamsStatus Description Understanding display messages Display Meaning Suggested solutionsPaper feeding problems Solving other problemsPrinting problems Condition Suggested solutionsPress Menu until Machine Setup Printing quality problems Condition Suggested solutions Light or fadedPrint Characters MisformedSkew Curl or waveCopying problems Scanning problemsCurl Common Linux Problems Common windows problemsError is reported while scanning Scan procedure, and appropriate message boxInstalled both Linux Uninstall both packages and install that one youProblems in printer setup utility Common macintosh problemsSoftware. See Software Section List Window after You click Add Select USB Your product notGeneral specifications SpecificationsScanner and copier specifications 10.110.2 Printer specificationsID card, special copy 4.2 installing, toner cartridge Manual feeder 3.5 in the paper input trayPaper input tray 2.3 in the manual feeder System requirements Windows REV Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software Installing Printer Software in WindowsInstalling Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software Means you can select that certain option but it is not Printing a DocumentRecommended, Select your printer driver from the Name drop-down listPrinter Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabPaper Orientation SourceScaling Printing Graphics TabAbout Tab Extras TabPrinter Tab High Altitude CorrectionUsing Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Posters Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Using an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlaySetting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Check the Share this printer boxOpening the Troubleshooting Guide Using Smart PanelUnderstanding Smart Panel Toner LevelChanging the Smart Panel Program Settings Uninstalling Samsung SmarThru Scanning Using Samsung SmarThruUsing Samsung SmarThru Scanning Using the WIA Driver Scanning Process with TWAIN- enabled SoftwareUsing Onscreen Help File Windows XPInstalling the Unified Linux Driver Using Your Printer in LinuxInstalling the Unified Linux Driver Getting StartedUninstalling the Unified Linux Driver Click UninstallClick Next Click Finish Printers Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Printers TabPorts Configuration Scanners ConfigurationClasses Tab Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing from ApplicationsChange the printer and print job properties Scanning a Document Printing FilesClick Properties Adding Job Type Settings Using the Image ManagerYou can use the following tools to edit the image Tools FunctionInstalling Software Using Your Printer with a MacintoshInstalling the Printer driver Uninstalling the Printer driverFor a Network-connected Setting Up the PrinterFor a USB-connected Click Add on the Printer ListPrinting Changing Printer SettingsPrinting a Document LayoutPaper GraphicsScanning You can scan docoments using Image Capture. Macintosh OSPrinting Multiple Pages on One Sheet of Paper Offers Image CaptureLinux 27 printer properties, set Macintosh Uninstall, software Macintosh 31 Windows
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