Samsung SCX-4300 Machine does, Scan procedure, and appropriate message box, Functioning properly

Page 50

Condition

Suggested solutions

 

 

The machine does

• Check if the MFP port is not busy. Since functional

not appear on the

components of MFP (printer and scanner) share the

scanners list

same I/O interface (MFP port), the situation of

(continued).

simultaneous access of different “consumer”

 

application to the same MFP port is possible. To

 

avoid possible conflicts, only one of them at a time

 

is allowed to gain control over the device. The

 

other “consumer” will encounter “device busy”

 

response. This can usually happen while starting

 

scan procedure, and appropriate message box

 

appears.

 

• To identify the source of the problem, you should

 

open MFP ports configuration and select the port

 

assigned to your scanner. MFP port's symbol /dev/

 

mfp0 corresponds to LP:0 designation displayed in

 

the scanners’ options, /dev/mfp1 relates to LP:1

 

and so on. USB ports start at /dev/mfp4, so

 

scanner on USB:0 relates to /dev/mfp4

 

respectively and so forth sequentially. In the

 

Selected port pane you can see if the port is

 

occupied by some other application. If this is the

 

case, you should wait for completion of the current

 

job or should press Release port button, if you are

 

sure that the present port's owner is not

 

functioning properly.

 

 

The machine doesn’t

• Check if a document is loaded into the machine.

scan.

• Check if your machine is connected to the

 

computer. Make sure if it is connected properly if I/

 

O error is reported while scanning.

 

• Check if MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the

 

same I/O interface (MFP port), the situation of

 

simultaneous access of different “consumer”

 

application to the same MFP port is possible. To

 

avoid possible conflicts, only one of them at a time

 

is allowed to gain control over the device. The

 

other “consumer” will encounter “device busy”

 

response. This can usually happen while starting

 

scan procedure, and appropriate message box will

 

be displayed.

 

To identify the source of the problem, you should

 

open MFP ports configuration and select the port

 

assigned to your scanner. MFP port’s symbol /dev/

 

mfp0 corresponds to LP:0 designation displayed in

 

the scanners’ options, /dev/mfp1 relates to LP:1

 

and so on. USB ports start at /dev/mfp4, so

 

scanner on USB:0 relates to /dev/mfp4

 

respectively and so forth sequentially. In the

 

Selected port pane you can see if the port is

 

occupied by some other application. If this is the

 

case, you should wait for completion of the current

 

job or should press Release port button, if you are

 

sure that the present port’s owner is not

 

functioning properly.

 

 

Condition

Suggested solutions

 

 

I can’t print when I

• Since both Linux Printer Package and MFP driver

installed both Linux

make a symbolic link to “lpr” printing command,

Print Package (LPP)

which is commonly used on Unix clones, it is not

and MFP driver on

recommended to use both package on the same

the same machine

machine.

simultaneously.

• If you still want to use both packages

 

simultaneously, please install the LPP first.

 

• If you want to uninstall only one of them, please

 

uninstall both packages and install that one you

 

want to use again.

 

• If you don’t want to uninstall MFP driver and install

 

it again, you may make the necessary symbolic link

 

yourself. Please, log in as root user and invoke the

 

following command:

 

ln -sf /usr/local/bin/samsung/slpr /usr/bin/lpr

 

 

Can’t scan via Gimp

• Check if Gimp Front-end has “Xsane:Device

Front-end.

dialog.” on the “Acquire” menu. If not, you should

 

install Xsane plug-in for Gimp on the your

 

computer. You can find Xsane plug-in package for

 

Gimp on Linux distribution CD or Gimp home page.

 

For the detail information, refer to the Help for

 

Linux distribution CD or Gimp Front-end

 

application.

 

If you wish to use other kind of scan application,

 

refer to the Help for application.

 

 

I encounter error

Please avoid changing print job parameters (via SLPR

“Unable to open MFP

utility, for example) while a print job is in progress.

port device file!”

Known versions of CUPS server break the print job

when printing a

whenever print options are changed and then try to

document.

restart the job from the beginning. Since Linux MFP

 

driver locks MFP port while printing, the abrupt

 

termination of the driver keeps the port locked and

 

therefore unavailable for subsequent print jobs. If

 

this situation occurred, please, try to release the MFP

 

port.

 

 

9.11

Troubleshooting

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Contents Multi Functional Printer Page Contact Samsung Worldwide Contents Specifications Safety information Laser Safety Statement Ozone Safety FAX Branding Replacing the Fitted Plug for UK only Declaration of Conformity Special features IntroductionFront view Rear cover Power receptacle USB port Power switchUnderstanding component locations Rear viewControl panel functions SCX-4300Getting started Finding more informationClearance space Installing the toner cartridgeSelecting a location Loading paper Changing the size of the paper in the paper input tray Making connections Turning the machine onPower save mode Using the save modesToner save mode Overview of control panel menusPrograms for windows Printer driver featuresSupplied printer software Linux driverLinux System requirementsWindows MacintoshLoading original documents and paper Loading documentSupported paper types and sizes Type Size Dimensions Weight a Capacity bSelecting print materials Mode Size Source Paper size supported in each modeType Size Dimensions Weighta Capacityb Guidelines for selecting and storing print materialsConsider the following factors Guidelines for special materialsPaper Type Guidelines Envelopes Paper Type GuidelinesPaper input tray Manual feederSelecting an output location Setting the paper size and typeTips on using the manual feeder Printing to the output tray Face downBe careful not to pinch your fingers Printing to the rear cover Face upTake the paper out manually Copying Changing the settings for each copyCopying Auto Fit copying Changing the default settingsUsing special copy features ID Card copyingPoster copying Setting the time out optionUP copying Printing a document Canceling a print jobBasic printing Double-click the Samsung SCX-4300 Series iconScanning Scanning basicsToner cartridges How to purchaseOrdering toner cartridge Type Yield a Part numberPrinting reports MaintenanceCleaning your machine Clearing memoryCleaning the drum Cleaning the scan unitToner cartridge storage Maintaining the toner cartridgeRedistributing the toner cartridge Saving tonerItems Yield Average Consumable and replacement partsReplacing the toner cartridge Message Location of Jam Go to TroubleshootingClearing paper jams Paper Jam Paper input tray Below Open/Close DoorFuser area or around the toner cartridge Paper exit areaStatus Description Understanding the Status LEDTips for avoiding paper jams Display Meaning Suggested solutions Understanding display messagesPrinting problems Solving other problemsPaper feeding problems Condition Suggested solutionsPress Menu until Machine Setup Print Printing quality problemsCondition Suggested solutions Light or faded Skew MisformedCharacters Curl or waveCurl Copying problemsScanning problems Common windows problems Common Linux ProblemsInstalled both Linux Scan procedure, and appropriate message boxError is reported while scanning Uninstall both packages and install that one youSoftware. See Software Section Common macintosh problemsProblems in printer setup utility List Window after You click Add Select USB Your product notScanner and copier specifications SpecificationsGeneral specifications 10.1Printer specifications 10.2Paper input tray 2.3 in the manual feeder ID card, special copy 4.2 installing, toner cartridgeManual feeder 3.5 in the paper input tray System requirements Windows REV Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer SoftwareInstalling Printer Software in Windows Removing Printer Software Reinstalling Printer SoftwareSelect the components you want to reinstall and click Next Recommended, Printing a DocumentMeans you can select that certain option but it is not Select your printer driver from the Name drop-down listSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Paper Orientation Layout TabPaper Tab SourceGraphics Tab Scaling PrintingPrinter Tab Extras TabAbout Tab High Altitude CorrectionUsing a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingFitting Your Document to a Selected Paper Size Printing PostersPrinting a Reduced or Enlarged Document Creating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlaySharing the Printer Locally Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxUnderstanding Smart Panel Using Smart PanelOpening the Troubleshooting Guide Toner LevelChanging the Smart Panel Program Settings Scanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows XPInstalling the Unified Linux Driver Using Your Printer in LinuxInstalling the Unified Linux Driver Getting StartedClick Next Click Finish Uninstalling the Unified Linux DriverClick Uninstall Opening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Printers TabClasses Tab Scanners ConfigurationPorts Configuration Sharing Ports Between Printers and ScannersChange the printer and print job properties Configuring Printer PropertiesPrinting from Applications Click Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type SettingsTools Function You can use the following tools to edit the imageInstalling the Printer driver Using Your Printer with a MacintoshInstalling Software Uninstalling the Printer driverFor a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer ListPrinting a Document Changing Printer SettingsPrinting LayoutGraphics PaperPrinting Multiple Pages on One Sheet of Paper You can scan docoments using Image Capture. Macintosh OSScanning Offers Image CaptureLinux 27 printer properties, set Macintosh Uninstall, software Macintosh 31 Windows
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