Samsung SCX-4521FR, SCX-4321 manual Solving Other Problems, Paper Feeding Problems, Stop/Clear

Page 64

Display

Meaning

Suggested solutions

 

 

 

Remove Documents

The Favorite Copy

The Clone, Autofit, ID Card

from ADF

button is set to Clone,

Copy or Poster feature does

 

Autofit, ID Card Copy

not work with ADF. Remove

 

or Poster and you

the documents in the ADF.

 

press the button.

 

 

 

 

[Retry Redial?]

The machine is

You can press Enter to

(only for SCX-

waiting for a specified

immediately redial, or Stop/

4521F/ SCX-

time interval to redial

Clear to cancel the redial

4521FR)

a previously busy

operation.

 

station.

 

 

 

 

Scanner Locked

The scanner module is

Upload the power cord and

 

locked.

plug it back in.

 

 

 

[Stop Pressed]

The Stop/Clear

Try again.

 

button has been

 

 

pressed during a copy

 

 

or fax operation.

 

 

 

 

[Toner Empty]

The toner cartridge

Replace the toner cartridge

 

has run out.

with a new one. See

 

 

“Replacing the Toner

 

 

Cartridge” on page 8.4.

 

 

 

[Toner Low]

The toner is almost

Take out the toner cartridge

 

empty.

and gently shake it. By doing

 

 

this, you can temporarily

 

 

reestablish printing

 

 

operations. See

 

 

“Redistributing Toner” on

 

 

page 8.4.

 

 

 

Solving Other Problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service.

Paper Feeding Problems

Condition

Suggested solutions

 

 

Paper is jammed

Clear the paper jam. See “Clearing Paper Jams” on

during printing.

page 9.2.

 

 

Paper sticks

• Ensure that there is not too much paper in the tray.

together.

The tray can hold up to 150 sheets of paper,

 

depending on the thickness of your paper.

 

• Make sure that you are using the correct type of

 

paper. See “Paper Specifications” on page 10.3.

 

• Remove paper from the tray and flex or fan the

 

paper.

 

• Humid conditions may cause some paper to stick

 

together.

 

 

Multiple sheets of

• Different types of paper may be stacked in the tray.

paper do not feed.

Load paper of only one type, size, and weight.

 

• If multiple sheets have caused a paper jam, clear

 

the paper jam. See “Clearing Paper Jams” on

 

page 9.2.

 

 

Paper does not feed

• Remove any obstructions inside the machine.

into the machine.

• Paper has not been loaded correctly. Remove paper

 

from the tray and reload it correctly.

 

• There is too much paper in the tray. Remove excess

 

paper from the tray.

 

• The paper is too thick. Use only paper that meets

 

the specifications required by the machine. See

 

“Paper Specifications” on page 10.3.

 

 

The paper keeps

• There is too much paper in the tray. Remove excess

jamming.

paper from the tray. If you are printing on special

 

materials, use one sheet of paper at a time.

 

• An incorrect type of paper is being used. Use only

 

paper that meets the specifications required by the

 

machine. See “Paper Specifications” on page 10.3.

 

• There may be debris inside the machine. Open the

 

front door and remove the debris.

 

 

Transparencies stick

Use only transparencies specifically designed for laser

together in the

printers. Remove each transparency as it exits from

paper exit.

the machine.

 

 

Envelopes skew or

Ensure that the paper guides are against both sides of

fail to feed

the envelopes.

correctly.

 

 

 

9.6 Troubleshooting

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Contents Page About the User’s Guide Contact Samsung worldwide Spain Contents Setting the Time Out Option Printing a Document Canceling a Print JobReceiving Automatically in Ans Fax Mode Canceling a Scheduled FaxUsing Secure Receiving Mode Printing Reports Changing Setting Options Advanced Fax Setting OptionsCleaning the Drum General Specifications 10.1Important Precautions and Safety Information Laser Safety StatementOzone Safety Use only No.26 AWG or larger telephone line cordMercury Safety Power SaverRecycling Radio Frequency EmissionsRinger Equivalence Number Declaration of Conformity European CountriesReplacing the Fitted Plug for UK Only You should also know thatWires in the mains lead have the following color code NeutralDifferences Between British and American English British English American EnglishSpecial Features IntroductionUnderstanding Component Locations Front ViewRear View These are the main components of your machineControl Panel Functions Getting Started UnpackingCD-ROM Paper CoverInstalling the Toner Cartridge Selecting a LocationClearance Space Open the front doorLoading Paper Making Connections Load paper with the print side facing upIf you have SCX-4321 Skip this step and proceed to stepFor German users only For France users only Getting Started Turning the Machine On Installing Printer Software System RequirementsPrograms for Windows Macintosh DriverPrinter Driver Features Setting LanguageSetting Country FeatureSetting the Machine ID Entering Characters Using the Number KeypadKeypad Letters and Numbers Changing Numbers or NamesSetting the Paper Size and Type Setting the Date and TimeChanging the Clock Mode Using the Save Modes Speaker, Ringer, Key Sound, and Alarm SoundSpeaker Volume Toner Save ModeSetting the Dial Mode Machine is connectedPaper Handling Selecting Print MaterialsPaper Type, Input Sources, and Capacities Paper Type Input Tray/CapacityGuidelines for Paper and Special Materials Using the Tray Using the Manual TrayVerifying an Output Location Tray holds 150 sheets of paperLoading Paper for Copying CopyingPreparing a Document Adjust the document guides to the document size Making Copies on the Document GlassMaking Copies from the Automatic Document Feeder Lift and open the document coverSetting Copy Options DarknessOriginal Type Reduced/Enlarged CopyUsing Special Copy Features Clone CopyingCollation Copying Auto Fit CopyingUp or 4 Up Copying ID Card CopyingPoster Copying Setting the Time Out Option Changing the Default SettingsSetting the Favorite Copy Option Canceling a Print Job Printing a Document Canceling a Print JobBasic Printing Printing a DocumentScanning Basics ScanningYour SCX-4x21 Series offers four ways to scan. These are Available Fax Setup Options Changing the Fax Setup optionsOption Description On, Off, and On-Err, which prints only when a For more information about using the codeDrpd Mode on You can select the default fax receiving modeLoading a Document To fax a document using the Automatic Document Feeder ADFTo fax a document from the document glass Mode Recommended for Adjusting the Document ResolutionSending a Fax Automatically Sending a Fax Manually Redialing the Last NumberConfirming Transmission Automatic RedialingReceiving Automatically in Fax Mode Receiving Manually in Tel ModeReceiving Automatically in Ans/ Fax Mode About Receiving ModesReceiving Faxes Using the Drpd Mode Receiving Manually Using an Extension TelephoneReceiving Faxes in the Memory Sending a Fax using a Speed Dial Number Setting a Group Dial NumberSpeed Dialing Group DialingSearching for a Number in Memory Editing Group Dial NumbersSearching Sequentially through the Memory Press Phone BookSending Broadcast Faxes Printing a Phonebook ListSearching with a Particular First Letter Sending a Priority Fax Sending a Delayed FaxIf you do not want to assign a name, skip this step Canceling a Scheduled Fax Adding Documents To a Scheduled FaxUsing Secure Receiving Mode Printing ReportsUsing Advanced Fax Settings Changing Setting OptionsAdvanced Fax Setting Options Power Failure ReportMaintenance Clearing the MemorySetting the Machine to be Checked by Phone Cleaning Your MachineCleaning the Outside Cleaning the InsideCleaning the Scan Unit Maintaining the Toner CartridgeToner cartridge storage Saving tonerRedistributing Toner Setting the Notify Toner OptionReplacing the Toner Cartridge Ignoring the Toner Empty Message Cleaning the DrumItems Yield Average Replacing the ADF Rubber Pad Clearing Document Jams TroubleshootingInput Misfeed Clearing Paper Jams Exit MisfeedTray Manual Tray Fuser Area or Around the Toner Cartridge Paper Exit AreaDisplay Meaning Suggested solutions Clearing LCD Error MessagesTips for Avoiding Paper Jams Low Heat Error Unplug the power cordOpen Heat Error ServiceSolving Other Problems Paper Feeding ProblemsCondition Suggested solutions Stop/ClearPrinting Problems Condition Possible cause Suggested solutionsPrinting Quality Problems EnterPrint Toner specsCondition Copying Problems Scanning Problems Common Linux Problems Problem Possible Cause and SolutionProblems in Printer Setup Utility Common Macintosh ProblemsSoftware. See Software User’s Guide Specifications General SpecificationsPrinter Specifications Scanner and Copier SpecificationsUSB only, Macintosh Paper Specifications Facsimile SpecificationsOverview Guidelines for Using Paper Paper Dimensions Weight CapacitySymptom Problem with Paper Solution Supported Sizes of PaperPaper Specifications Paper Output CapacityPaper Storage Environment EnvelopesEnvelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Margins Envelope StorageIndex Page Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer Software in WindowsInstalling Printer Software in Windows Select the components you want to reinstall and click Next Reinstalling Printer SoftwareRemoving Printer Software Option due to the machineís setting or environment Means you can select that certain option but it is notRecommended, Select your printer driver from the Name drop-down listPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabPaper Orientation SourceResolution Toner Save ModeGraphics Tab Scaling PrintingExtras Tab About TabPrinter Tab High Altitude CorrectionUsing a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting a Reduced or Enlarged Document Printing PostersFitting Your Document to a Selected Paper Size Using Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlaySetting Up a Host Computer Setting Up a Client ComputerSharing the Printer Locally Check the Share this printer boxUsing Smart Panel Opening the Troubleshooting GuideUnderstanding Smart Panel Toner LevelChanging the Smart Panel Program Settings Scanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Scanning Process with TWAIN- enabled Software Scanning Using the WIA DriverUsing Onscreen Help File Windows XPUsing Your Printer in Linux Installing the Unified Linux DriverInstalling the Unified Linux Driver Getting StartedClick Uninstall Uninstalling the Unified Linux DriverClick Next Click Finish Using the Unified Driver Configurator Printers ConfigurationOpening the Unified Driver Configurator Printers TabScanners Configuration Ports ConfigurationClasses Tab Sharing Ports Between Printers and ScannersPrinting from Applications Configuring Printer PropertiesChange the printer and print job properties Scanning a Document Printing FilesFollowing four tabs display at the top of the window To print any document fileUsing the Image Manager Adding Job Type SettingsTools Function You can use the following tools to edit the imageUsing Your Printer with a Macintosh Installing SoftwareInstalling the Printer driver Uninstalling the Printer driverSetting Up the Printer For a Network-connectedFor a USB-connected Click Add on the Printer ListChanging Printer Settings PrintingPrinting a Document LayoutGraphics PaperScanning Printing Multiple Pages on One Sheet of PaperOffers Image Capture Start Applications and click Image CaptureIndex Windows 10 toner save 10 true-type option Rev
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