Samsung SCX-4521FR, SCX-4321 manual Common Linux Problems, Problem Possible Cause and Solution

Page 70

Common Linux Problems

Problem

Possible Cause and Solution

 

 

The machine

• Check if the printer driver is installed in your system.

doesn’t print.

Open MFP configurator and switch to the Printers tab in

 

Printers configuration window to look at the list of

 

available printers. Make sure that your machine is

 

displayed on the list. If not, please, invoke Add new

 

printer wizard to set up your device.

 

• Check if the printer is started. Open Printers

 

configuration and select your machine on the printers list.

 

Look at the description in the Selected printer pane. If its

 

status contains “(stopped)” string, please, press the

 

Start button. After that normal operation of the printer

 

should be restored. The "stopped" status might be

 

activated when some problems in printing occurred. For

 

instance, this could be an attempt to print document

 

when MFP port is claimed by a scanning application.

 

• Check if the MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the same

 

I/O interface (MFP port), the situation of simultaneous

 

access of different “consumer” application to the same

 

MFP port is possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over the

 

device. The other “consumer” will encounter “device

 

busy” response. You should open MFP ports configuration

 

and select the port assigned to your printer. In the

 

Selected port pane you can see if the port is occupied by

 

some other application. If this is the case, you should

 

wait for completion of the current job or should press

 

Release port button, if you are sure that the present

 

owner is not functioning properly.

 

Check if your application has special print option such

 

as “-oraw”. If “-oraw” is specified in the command

 

line parameter then remove it to print properly. For

 

Gimp front-end, select “print” -> “Setup printer” and

 

edit command line parameter in the command item.

 

 

Problem

Possible Cause and Solution

 

 

The machine

• Check if your machine is attached to your computer.

doesn’t appear

Make sure that it is connected properly via the USB port

on the

and is turned on.

scanners list.

• Check if the scanner driver for you machine is installed in

 

your system. Open MFP Configurator, switch to Scanners

 

configuration, then press Drivers. Make sure that driver

 

with a name corresponding to your machine's name is

 

listed in the window.

 

• Check if the MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the same

 

I/O interface (MFP port), the situation of simultaneous

 

access of different “consumer” application to the same

 

MFP port is possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over the

 

device. The other “consumer” will encounter “device

 

busy” response. This can usually happen while starting

 

scan procedure, and appropriate message box displays.

 

To identify the source of the problem, you should open

 

MFP ports configuration and select the port assigned to

 

your scanner. MFP port's symbol /dev/mfp0 corresponds

 

to LP:0 designation displayed in the scanners’ options, /

 

dev/mfp1 relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/mfp4

 

respectively and so forth sequentially. In the Selected

 

port pane you can see if the port is occupied by some

 

other application. If this is the case, you should wait for

 

completion of the current job or should press Release

 

port button, if you are sure that the present port's owner

 

is not functioning properly.

 

 

The machine

• Check if a document is loaded into the machine.

doesn’t scan.

• Check if your machine is connected to the computer.

 

Make sure if it is connected properly if I/O error is

 

reported while scanning.

 

• Check if MFP port is not busy. Since functional

 

components of MFP (printer and scanner) share the same

 

I/O interface (MFP port), the situation of simultaneous

 

access of different “consumer” application to the same

 

MFP port is possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over the

 

device. The other “consumer” will encounter “device

 

busy” response. This can usually happen while starting

 

scan procedure, and appropriate message box will be

 

displayed.

 

 

The machine

• To identify the source of the problem, you should open

doesn’t scan.

MFP ports configuration and select the port assigned to

(continued)

your scanner. MFP port’s symbol /dev/mfp0 corresponds

 

to LP:0 designation displayed in the scanners’ options, /

 

dev/mfp1 relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/mfp4

 

respectively and so forth sequentially. In the Selected

 

port pane you can see if the port is occupied by some

 

other application. If this is the case, you should wait for

 

completion of the current job or should press Release

 

port button, if you are sure that the present port’s owner

 

is not functioning properly.

 

 

9.12 Troubleshooting

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Contents Page About the User’s Guide Contact Samsung worldwide Spain Contents Receiving Automatically in Ans Fax Mode Setting the Time Out OptionPrinting a Document Canceling a Print Job Canceling a Scheduled FaxCleaning the Drum Using Secure Receiving Mode Printing ReportsChanging Setting Options Advanced Fax Setting Options General Specifications 10.1Ozone Safety Important Precautions and Safety InformationLaser Safety Statement Use only No.26 AWG or larger telephone line cordRecycling Mercury SafetyPower Saver Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Ringer Equivalence NumberDeclaration of Conformity European Countries You should also know thatWires in the mains lead have the following color code NeutralDifferences Between British and American English British English American EnglishSpecial Features IntroductionRear View Understanding Component LocationsFront View These are the main components of your machineControl Panel Functions CD-ROM Getting StartedUnpacking Paper CoverClearance Space Installing the Toner CartridgeSelecting a Location Open the front doorLoading Paper If you have SCX-4321 Making ConnectionsLoad paper with the print side facing up Skip this step and proceed to stepFor German users only For France users only Getting Started Turning the Machine On Programs for Windows Installing Printer SoftwareSystem Requirements Macintosh DriverSetting Country Printer Driver FeaturesSetting Language FeatureKeypad Letters and Numbers Setting the Machine IDEntering Characters Using the Number Keypad Changing Numbers or NamesSetting the Paper Size and Type Setting the Date and TimeChanging the Clock Mode Speaker Volume Using the Save ModesSpeaker, Ringer, Key Sound, and Alarm Sound Toner Save ModeSetting the Dial Mode Machine is connectedPaper Type, Input Sources, and Capacities Paper HandlingSelecting Print Materials Paper Type Input Tray/CapacityGuidelines for Paper and Special Materials Verifying an Output Location Using the TrayUsing the Manual Tray Tray holds 150 sheets of paperLoading Paper for Copying CopyingPreparing a Document Making Copies from the Automatic Document Feeder Adjust the document guides to the document sizeMaking Copies on the Document Glass Lift and open the document coverOriginal Type Setting Copy OptionsDarkness Reduced/Enlarged CopyCollation Copying Using Special Copy FeaturesClone Copying Auto Fit CopyingUp or 4 Up Copying ID Card CopyingPoster Copying Setting the Time Out Option Changing the Default SettingsSetting the Favorite Copy Option Basic Printing Canceling a Print JobPrinting a Document Canceling a Print Job Printing a DocumentScanning Basics ScanningYour SCX-4x21 Series offers four ways to scan. These are Available Fax Setup Options Changing the Fax Setup optionsOption Description Drpd Mode on On, Off, and On-Err, which prints only when aFor more information about using the code You can select the default fax receiving modeLoading a Document To fax a document using the Automatic Document Feeder ADFTo fax a document from the document glass Mode Recommended for Adjusting the Document ResolutionSending a Fax Automatically Confirming Transmission Sending a Fax ManuallyRedialing the Last Number Automatic RedialingReceiving Automatically in Ans/ Fax Mode Receiving Automatically in Fax ModeReceiving Manually in Tel Mode About Receiving ModesReceiving Faxes Using the Drpd Mode Receiving Manually Using an Extension TelephoneReceiving Faxes in the Memory Speed Dialing Sending a Fax using a Speed Dial NumberSetting a Group Dial Number Group DialingSearching Sequentially through the Memory Searching for a Number in MemoryEditing Group Dial Numbers Press Phone BookSending Broadcast Faxes Printing a Phonebook ListSearching with a Particular First Letter Sending a Priority Fax Sending a Delayed FaxIf you do not want to assign a name, skip this step Canceling a Scheduled Fax Adding Documents To a Scheduled FaxUsing Secure Receiving Mode Printing ReportsAdvanced Fax Setting Options Using Advanced Fax SettingsChanging Setting Options Power Failure ReportMaintenance Clearing the MemoryCleaning the Outside Setting the Machine to be Checked by PhoneCleaning Your Machine Cleaning the InsideToner cartridge storage Cleaning the Scan UnitMaintaining the Toner Cartridge Saving tonerRedistributing Toner Setting the Notify Toner OptionReplacing the Toner Cartridge Ignoring the Toner Empty Message Cleaning the DrumItems Yield Average Replacing the ADF Rubber Pad Clearing Document Jams TroubleshootingInput Misfeed Tray Clearing Paper JamsExit Misfeed Manual TrayFuser Area or Around the Toner Cartridge Paper Exit AreaDisplay Meaning Suggested solutions Clearing LCD Error MessagesTips for Avoiding Paper Jams Open Heat Error Low Heat ErrorUnplug the power cord ServiceCondition Suggested solutions Solving Other ProblemsPaper Feeding Problems Stop/ClearPrinting Problems Condition Possible cause Suggested solutionsPrint Printing Quality ProblemsEnter Toner specsCondition Copying Problems Scanning Problems Common Linux Problems Problem Possible Cause and SolutionProblems in Printer Setup Utility Common Macintosh ProblemsSoftware. See Software User’s Guide Specifications General SpecificationsPrinter Specifications Scanner and Copier SpecificationsUSB only, Macintosh Paper Specifications Facsimile SpecificationsOverview Symptom Problem with Paper Solution Guidelines for Using PaperPaper Dimensions Weight Capacity Supported Sizes of PaperPaper Storage Environment Paper SpecificationsPaper Output Capacity EnvelopesEnvelope Margins Envelopes with Double Side SeamsEnvelopes with Adhesive Strips or Flaps Envelope StorageIndex Page Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer Software in WindowsInstalling Printer Software in Windows Select the components you want to reinstall and click Next Reinstalling Printer SoftwareRemoving Printer Software Recommended, Option due to the machineís setting or environmentMeans you can select that certain option but it is not Select your printer driver from the Name drop-down listPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Orientation Layout TabPaper Tab SourceGraphics Tab ResolutionToner Save Mode Scaling PrintingPrinter Tab Extras TabAbout Tab High Altitude CorrectionUsing a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting a Reduced or Enlarged Document Printing PostersFitting Your Document to a Selected Paper Size Creating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlaySharing the Printer Locally Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxUnderstanding Smart Panel Using Smart PanelOpening the Troubleshooting Guide Toner LevelChanging the Smart Panel Program Settings Scanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows XPInstalling the Unified Linux Driver Using Your Printer in LinuxInstalling the Unified Linux Driver Getting StartedClick Uninstall Uninstalling the Unified Linux DriverClick Next Click Finish Opening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Printers TabClasses Tab Scanners ConfigurationPorts Configuration Sharing Ports Between Printers and ScannersPrinting from Applications Configuring Printer PropertiesChange the printer and print job properties Following four tabs display at the top of the window Scanning a DocumentPrinting Files To print any document fileUsing the Image Manager Adding Job Type SettingsTools Function You can use the following tools to edit the imageInstalling the Printer driver Using Your Printer with a MacintoshInstalling Software Uninstalling the Printer driverFor a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer ListPrinting a Document Changing Printer SettingsPrinting LayoutGraphics PaperOffers Image Capture ScanningPrinting Multiple Pages on One Sheet of Paper Start Applications and click Image CaptureIndex Windows 10 toner save 10 true-type option Rev
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