Samsung Msys 6750 manual Symptom Cause and Solution

Page 88

Symptom

Cause and Solution

 

 

 

 

 

 

You cannot poll another

• The fax machine you are polling may be using a poll

 

 

machine.

code.

 

 

 

 

 

 

The fax you receive has got

• The machine sending you the fax may be faulty.

 

 

 

 

 

blank spaces or you received

• The fax machine sending you a fax may have a dirty scan

 

 

poor-quality copy.

glass.

 

 

 

• A noisy phone line can cause line errors.

 

 

 

• Check your machine by making a copy.

 

 

 

• The cartridge toner may be empty.

 

 

 

 

 

 

Poor-quality copy

• You may run the adjust shading in maintenance.

 

 

3

 

 

 

 

 

 

Troubleshooting

Are some of the words on the

• The machine sending you the fax had a temporary

 

 

 

fax you receive stretched?

document jam.

 

 

 

 

 

 

There are lines on copies or

• Check your scan glass for marks, and clean it. See

 

 

documents you send.

page 3.11.

 

 

 

 

 

 

The machine dials a number,

• The other fax machine may be turned off, out of paper,

 

 

but fails to make a

or cannot answer incoming calls. Speak with the other

 

 

 

connection with another fax

machine operator and ask them to sort out the problem.

 

 

machine.

 

 

 

 

 

 

 

You cannot store a document

• There may not be enough memory to store the

 

 

in memory.

document. If the display shows a ‘MEMORY FULL’

 

 

 

message, delete any documents you no longer need

 

 

 

from the memory, then restore the document.

 

 

 

 

 

 

Blank areas appear at the

• You may have chosen the wrong paper settings in the

 

 

bottom of each page or on

user options set up. See page 2.42 to choose the proper

 

 

other pages, with only a small

paper size.

 

 

strip of text printed at the top.

 

 

 

 

 

 

 

Troubleshooting 3.9

Image 88
Contents Msys Trademarks Contents Operation Automatic dialing Troubleshooting Appendix Important Precautions and Safety Information Getting Started Setting up your machine Control locations and functions Getting StartedRear view Installing the toner cartridge Setting up your machineChoosing a location Remove the green cap from the right side of the cartridge Close the cover. Make sure that the cover is securely closed Loading paper into the cassette To load a stack of paperMake sure that paper is under this metal clip Setting up your machine How to adjust paper guides Width guide Manually feeding paper Guidelines for the paper Telephone line Extension phoneAC power cord Document trayDocument exit tray Printer exit trayRinger volume System setupHome resolution and home contrast Home Resolution Standard Home Contrast NormalSound control Remote diagnosis protectionEcono mode setting Select languageAdjusting speaker volume Setting the date and timeSetting the system ID your number and name Operation Using the control panel MenuUse to enter special characters plus sign, etc Entering alphanumeric characters Using the number keypadIDO Keypad character assignments IdopEditing numbers or names Entering numbersInserting pause Sending a fax Preparing documents for faxing or copyingResolution Setting document resolution and contrastContrast Loading document Sending a fax automatically Canceling transmissionConfirming transmission Voice request Automatic redialSending a voice request Answering a voice requestDelayed transmission Another FAX Number ?Current 1230AM Start 1230AM Memory transmission Broadcasting Priority transmission Canceling a standby operation Operation 1.ADD 2.CANCEL1000PM Delay TX Samsung Adding documents to a standby operationReceiving modes FAXReceiving automatically in FAX mode Receiving automatically in TEL/FAX modeReceiving automatically in ANS/FAX mode Receiving manually in TEL modeReceiving a fax when the machine is out of paper Confidential transmission Mail boxTEL Current 0230PM Start 0230PM Scan to Memory 95% P Total PAGES=007Setting up mail box for confidential receiving Enter PasswordMAIL3 ABC Printing received confidential documentIdabc Polling What is polling?Being polled by a remote machine TX poll Adding documents to the job to be polled Bullentin ?Polling one or more remote machines RX poll Press Start/Enter Making a copy Making a copyTo set copy options REDUCE/ENLARGE 1AUTO 2MANUALEnter Rate Copy Collate 1ON 2OFFAutomatic dialing Using a one-touch number Using one-touch labelSpeed dialing Using a speed numberStoring a number for speed dialing Group no .SET 2.EDIT Enter ONE-TOUCH Speed DialEditing the one-touch or speed dial numbers in a group dial Using group dialing multi-address transmission Assigning a group to a one-touch buttonSearching sequentially through memory Searching for a number in memorySearching by the first letter Using function buttons RedialTo redial the number last called To search through redial memoryFlash StatusPrinting reports Help listSetting an Option User OptionsSelectable options Original Received data Start/Enter Operation Flash Time Maintenance Cleaning drumAdjust shading Cleaning Drum Please WaitNotify toner low Troubleshooting Clearing jams Document jams while sending a faxPaper jams while the machine is printing If jammed in the paper feed area JAMIf jammed inside the machine JAM If jammed in the printer output area JAM Tips for avoiding paper jamsLCD error messages Display Meaning SolutionPolling Error Fuser ErrorEngine Error NO. not AssignedFixing problems Symptom Cause and SolutionSymptom Cause and Solution Maintenance Clearing memoryCleaning the document scanner Maintenance Expected cartridge life Managing toner cartridgeReplacing toner cartridge To replace the toner cartridge Appendix FCC regulations Canadian radio interference regulationsEC declaration of conformity Laser safety statement Product safety Safety informationLaser safety Power saver Specifications MH/MR/MMRIndex Paper Sending Electronics