Runco VX-33I operation manual Troubleshooting Tips, Symptom Possible Causes Solution

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Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-33i. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

Possible Cause(s)

Solution

5.3

Troubleshooting Tips

The projector does not turn on after initial installation.

The projector is on, but there is no video image on-screen.

A projected image from a DVD is split or otherwise scrambled.

The VX-33i is not plugged in or the AC outlet is not active.

Incorrect source selection.

Source component is not turned on.

DVD player is set to progressive scan mode.

Ensure that the VX-33i is plugged in and that the AC outlet is active.

Select the correct source.

Turn on the source.

Turn off progressive scan on the DVD player.

Image is too bright and/or lacks definition in the bright areas of the image.

• Contrast is set too high.

• Lower the contrast setting.

Image appears “washed out” and/or dark areas appear too bright.

Colors in the image are swapped; for example, reds appear blue or vice versa.

Brightness is set too high.

The Red/Pr, Green/Y or Blue/Pb outputs from the source are connected to the wrong inputs on the VX-33i.

Lower the brightness setting.

Ensure that the source outputs are connected to the correct input.

Image geometry is incorrect.

• Incorrect aspect ratio

 

selection.

The projector will not turn

• The projector will not turn

back on after it was powered

on for two minutes after

down, or the image disap-

power-down, to protect

pears during operation.

the lamp.

Select the aspect ratio that best matches the source image and screen size (refer to Table 4-1).

Wait two minutes until the STAND-BY LED at the rear of the projector turns orange.

• The lamp has failed.

• Replace the lamp.

Runco VX-33i Installation/Operation Manual

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Contents VX-33i Page RuncoCare Standard Features RuncoCare Standard Two Year Limited WarrantyRuncoCare Claim Procedure Page Copyright and Trademarks Important Safety Instructions Declaration of Conformity Compliance InformationFCC Part Page Table of Contents Operation Serial Communications Maintenance and TroubleshootingSpecifications Table of Contents Xiv List of Figures List of Figures Xvi About This Manual IntroductionIf you need Turn to Using This ManualKey Features and Benefits Description, Features and BenefitsOptional Accessories VX-33i at a Glance Controls and FunctionsVX-33i Rear Panel VX-33i Rear PanelLeft Button Power Input 100 to 240 VAC Connect the VX-33i to power hereService only For future use VX-33i Rear Connector PanelRS-232/485 Control Port Volt 750 mA Trigger OutputsHD3 Input Hdmi I 1 / Hdmi II 2 DigitalVX-33i Remote Control VX-33i Remote ControlOn / OFF Picture Adjustment Buttons BRT BrightnessSource Selection Buttons VID S-VideoAspect Ratio Selection Buttons Memory Preset Buttons169 Lbox LetterboxRemote Control InstallationIf installing a VX-33i/CineWide or VX-33i/CineWide Quick SetupStep Procedure For Details, Refer to Ambient Light Installation ConsiderationsInstallation Type 96x54-inch Throw Range Throw Ratio Inches, with Lens OptionLens Lens Only Anamorphic Minimum Maximum Apollo B 134.40Floor Installation Ceiling InstallationVertical and Horizontal PositionHorizontal Lens Shift Example only Folded Optics Folded OpticsOther Considerations Installing the Primary Projection LensPage Installing the Optional CineWide Lens Mount Remove Installing the AutoScope Lens Motor VX-33i/CineWide withAutoScope VX-33i with Ceiling Mount Adapters/Projector Stands AutoScope Lens Motor Installation Installing the Fixed CineWide Base Plate Mounting Connecting Source Connector Panel AccessConnections to VX-33i11. Digital DTV RGB or Component Video Connections HD1, HD2 DTV or Progressive Component YPbPr Source 12. Digital DTV RGB or Component Video Connections HD313. Analog RGB Connections Analog Computer RGB Connections See FigureDVD Player, VCR Satellite Receiver Laser Disc etc Video/Composite Video Connections See FigureConnection RS-232 ControllerTrigger Outputs to Connecting 12-voltExternal Equipment AutoScope Lens Motor RearConnecting to AC Power Connecting an External IRReceiver to Rear PanelAdjusting the Picture Orientation Turning on the PowerFocus Primary Lens AdjustmentsZoom Lens ShiftAssembly to Lens Motor Installing and Adjusting the CineWide Anamorphic LensCarriage Plate CineWide With AutoScope or Base19. Attaching the Anamorphic Lens to the Lens Adapter Ring Adjust the Anamorphic Configure Lens MotorAdjusting the Horizontal X Lens Position TriggerPage Anamorphic Lens Top View Adjusting the Geometry Page Operation Using the On-Screen MenusService Memory PresetsInput Source Aspect RatioAspect Ratio Main MenuInput Source Select 169 to view 169 DVDs Remote Aspect Ratio Control Description Key 169Hdtv programs in their Native aspect ratioPicture PictureRemote Aspect Ratio Control Description Key Typical Pluge Pattern for Adjusting Brightness Gray Yellow Cyan Green Magenta Red Blue Gray Yellow Cyan Green Magenta Red Blue Input Position Input PositionMemory Presets Memory PresetsInformation InformationISF Day CalibrationCalibration ISF Night Gain/Offset Refer to ISF Night Display Color, above HD Format ServiceService ISF Day/Night presets Lamp Replacement Maintenance and TroubleshootingSide Filter Access Panel Filter ReplacementSymptom Possible Causes Solution Troubleshooting TipsPage Serial Communications If you are using a PC to communicate withAspect Ratio Commands Command Description ResponseInput Selection Commands Menu Navigation Commands Command Description Response Image Preset CommandsPicture Adjust Commands Enter or Select buttonStatus Command Description Response Status Commands============================== Resolution 720P60 Page VX-33i Specifications SpecificationsSpecifications are subject to change without notice Home Theater Calibration SpecificationsIndustry-Standard Specifications VX-33i/CineWide with AutoScope Dimensions VX-33i DimensionsSupported Timings Horizontal Supported? √ = Yes, = No Format Resolution Frequency HD 1/HD 2/HDPage Page 020-1002-00 rev. a September