Zenith HCS5610 Reference Cloning Procedure Troubleshooting, Reset Clone After Static Shock

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Reference: Cloning Procedure Troubleshooting

Warning: Do not use LT2002 while a LodgeNet PPV card is installed in TV or clone programmer will be damaged.

Reset Clone After Static Shock

After replacing exhausted batteries, or if the programmer behaves strangely after a static shock, activate the internal reset switch and restore normal operation.

After a reset, check the real-time clock setting. It may be necessary to reset the Clone Programmer clock from a TV containing the correct time.

Note

The LT2002 programmer is designed to be used with TVs con- taining the 221-01006 and later processors. Use with earlier TV sets may give unpredictable results. Processors used before the 221-01006-04 have a limited screen display capability. They cannot display entire screens as shown in the quick setup instructions accompanying the LT2002 clone programmer. Use the printed menu illustrations on the quick setup sheet supplied with the Clone as an aid to making your programming choices. (Although the menus are not all displayed, the clone functions all operate normally.)

Clone Programmer Troubleshooting

Clone Programmer

Cloning Notes: While clone is copying or transferring a master setup, do not touch or otherwise disturb clone or connections between clone and TV. Cloning a master TV setup should take at least 45 seconds. Transferring the master TV setup to the target TV should take at least 45 seconds. Monitor LED on clone to assure that the blinking heartbeat pattern is present throughout clone operations. After cloning, be sure to disconnect power from the target TV for about 15 seconds.

Problem

Possible Cause(s)

Possible Solution(s)

 

Remote does not

• Wrong Installer remote.

- Only use an appropriate Installer remote to operate clone program-

 

operate clone.

 

 

 

 

mer with TV/STB.

 

 

 

 

 

 

 

 

 

 

 

 

 

LED does not blink.

 

• M.P.I. cord not connected.

- Connect M.P.I. cord.

 

 

 

 

 

 

• TV/STB not turned on.

 

 

- TV/STB must be powered On for clone to work.

 

 

 

 

 

 

• Weak batteries.

 

 

- Install 4 fresh AA high-quality alkaline batteries.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clone menu hard to

 

• Weak signal.

- Connect TV/STB to a reliable Analog channel signal source.

 

read.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No time set.

 

• Time not available.

- Set time on a TV, copy time to Clone Programmer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clone not working.

 

• Clone programmer problem.

- Try a different LT2002 Clone programmer.

 

 

 

 

 

 

 

 

 

 

- Reset Clone Programmer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clone Scans Channels

 

• Clone should only scan

- Retry cloning again.

 

more than once.

 

 

channels once.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Master and Other TV/STB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cloning did not work.

 

• Procedure interrupted.

- Wait until procedure complete message is displayed.

 

 

 

 

 

 

• Different TV models.

- Cloning is only possible with identical model TVs.

 

 

 

 

 

 

• Step(s) omitted or not performed.

- Reread 50 - 51 - 52 pages to be sure all tasks were performed.

 

 

 

 

 

 

 

 

 

 

 

 

• Insufficient cloning time.

- Redo cloning and be sure learning/teaching time is about 1 min. and

 

 

 

 

 

 

 

 

 

 

5 to15 seconds (75 seconds).

 

 

 

 

 

 

• Cloning erratic.

- Reset Clone Programmer.

 

 

 

 

 

 

 

Clone time disappeared.

 

• Batteries were removed.

- Batteries must remain installed to retain time settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

New Setup not present.

 

• TV/STB not reset.

- Disconnect newly cloned unit from power for 5 seconds.

 

 

 

 

 

 

 

 

 

 

 

 

 

After cloning operations are complete, just unplug the LT2002 from the TV/STB.

If the TV/STB does not display a picture on the TV (blank screen) after a few seconds, just change channels.

P A G E 6 8

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Contents Installation and Operating Guide Warranty B l e o f c o n t e n t s Installer quick setup guideRecord the Model Number Serial noG E Millbrook Drive Lincolnshire, IL 60069, USA. PhoneImportant Safety Instructions NEC National Electrical CodeTable of Contents Setup Checklist Installation/Connections Overview Status LED flashes while the program is runningVentilation Monitor VentilationVentilation / Installation Overview Monitor/Integrator Box Wall Mounting SystemAUX Controller Connection and Placement IR Receiver & IR Bracket InstallationMini glossary Antenna HookupG E 1 Cable Service Hookup Connect cable service to the HD Integrator Box SystemRS-232C Control Connections Viewing Equipment Setup Connect Aux Control IR Output as required of your systemDVI Hookup to RJP or DVD Player Computer PC Hookup DVITV/Monitor RJP Connections TV/MonitorAudio Connection Digital Audio Optical Connections On-Screen Menus Overview Other Menus & On-Screen Displays InfoUser Remote Control Key Functions G E 2Installer Remote Control Key Functions Number KeypadMute Channel -/+Auto Program Channel Search Channel List Channel ListChannel Control OK Enter button Press the ADJ F or G button to adjustSignal being received Clock Setup On-Off Timers SetupEnter button Use the ADJ D E F G buttons to set the Daylight SavingsTime Zone options for your local area See the nextUse the ADJ D or E button to highlight Time Zone and press Use the ADJ F or G button to select the Time ZoneUse the ADJ D or E button to highlight the Daylight Saving Press the OK Enter buttonYou can set a time for the TV to automatically turn-on Use the ADJ D E F G buttons to choose AM / PM, HoursMinutes and time period to turn-on You can set a time for the TV to automatically turn-offG E 3 Use the ADJ D or E button to highlight Auto Off and pressUse the ADJ D or E button to choose On or Off Chip OK Enter buttonEnter the 4 digits password This option sets up hour that you wish to blockUse the ADJ D or E button to highlight Set Block Hour Use the ADJ D or E button to choose 1~12 hours and pressDescription of the TV FCC Rating Codes Use the ADJ D E F G buttons to choose and set up the menuOptions for Tvpg Rating Use the ADJ D or E button to highlight the Mpaa Rating Options for Mpaa RatingDescription of the Mpaa and TV FCC Rating Codes Enter the 4digits password Use the ADJ D or E button to highlight the Can. EnglishRating and press the OK Enter button Options for Can. English RatingCanadian French Ratings E Expect No restriction. G For all Use the ADJ D or E button to highlight the Can. FrenchOptions for Can. French Rating Will be available only for digital channel signal This function operates only when TV has receivedUse the ADJ D or E button to highlight the D/L Rating Dim3 and press the OK Enter buttonWhen finished, press Menu repeatedly to remove Caption MenuTo highlight the Caption menu and press the OK Enter Press OK Enter buttonUse the ADJ D or E button to highlight Digital Mode Use the ADJ D or E button to choose Service 1-ServiceCustomize the digital captions that appear on your screen Use the ADJ D E F G buttons to customize each option FontSound Menu Use the ADJ D or E button to highlight Digital OutputUse the ADJ D / E buttons to choose Dolby Digital or PCM G E 4Use the ADJ D or E button to choose Mono, Stereo or SAP Use the ADJ D or E button to highlight Auto VolumeTo highlight the Sound menu and press the OK Enter Use the ADJ D or E button to choose English, Spanish or French and press the OK Enter buttonLanguage Control Use the ADJ D or E button to highlight and set the MenuLanguage English, Español or Français Use the ADJ D or E button to highlight Menu LanguageSet ID Use the ADJ D or E button to choose 1-99 numbers and pressColor Temperature and press the OK Enter button Picture MenuButtons to set your own settings for the options. When Use the ADJ D or E button to choose a preset screenFinished, press the Menu button Use the ADJ D or E button to choose Screen FormatUse the ADJ D or E button to choose Film Mode and press Use the ADJ D or E button to choose Noise ReductionTypical Installer Menu Commercial Mode Setup Cloning Connections/Learning Setup Turn to the next page to continue Cloning SetupG E 5 If batteries are removed, the Clone Clock time will be lostSet the Clock Optional Clone Programmer Learning SetupLearn Setup from Master TV/STB Disconnect TV/STB Power for 15 Seconds Cloning Connections / Teaching SetupTeach Master TV/STB’s Setup to the target Installer Menu Accessing the Installer’s MenuUsing the Installer’s Menu Installer Menu Items 000 throughInstaller Menu Items 035 through Detailed Descriptions of Installer Menu Items Installer SequenceMute Disable Sleep TimerCaption Lock Poll RateAUX Status RJP AvailableAtsc Tune Mode Atsc BandStart Minor Channel VID OUT FormatFilm Mode Reference TV Features / Menus that can be ClonedChannel Picture Sound Setup Caption Adding Channel Icons and Labels in the 2-5-4 + Menu Mode To Do Channel Editing/Labeling, proceed as followsChanging/Adding Channel Labels on Master TV Changing Source Labels on Master TVReference Detailed Information For Making a Master TV Detailed InstructionsProcedure to Check Software Version Reference Software Version CheckTV/STB Aux Input Configuration TV/STB Aux Input ConfigurationDisplays ‘No Signal’ message at Power Off TV/STB RS-232 Monitor Requirements / RS-232 TroubleshootingType of Connector D-Sub 9-Pin Female Connecting the cable RS-232C ControlCommunication Parameter Transmission / Receiving ProtocolKeyCommand m c To send IR remote key codeMc Set ID DataCr Data Key code Refer to page A18 Set ID OKDataxTroubleshooting Clone Programmer Troubleshooting Reference Cloning Procedure TroubleshootingReset Clone After Static Shock Troubleshooting Flow Chart Installer Quick Setup Guide G E 7Glossary of Terms OHM RF CableFor Customer Support/Service Please call Copyright 2008 LG Electronics U.S.A., IncLG’S Responsibility OWNER’S Responsibility