Pioneer PDP-6100HD manual Troubleshooting, Symptom Checks Remedy

Page 36

Troubleshooting

If the picture quality is poor or there is some other problem, check the adjustments, operations, etc., before requesting service.

Symptom

Checks

Remedy

 

English

The unit emits a crackling sound.

• Are the image and sound normal?

• If there are no abnormalities in the image and sound,

 

Mechanical sound is heard.

• Maybe the sound from the cooling fans used to prevent over heating.

 

 

 

 

the noise is caused by the cabinet reacting to

 

 

 

 

changes in temperature. This will not affect

 

 

 

 

performance.

 

 

 

 

 

 

 

Picture is disturbed.

• Is a connected component set directly in front or at

• Leave some space between the display and the

 

 

Sound is noisy.

the side of the display?

connected components.

 

 

Remote control operates erroneously.

 

 

 

 

 

 

 

 

 

The remote control does not work.

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

 

 

 

Monitor’s power does not turn on when the

• Is the monitor’s power cord plugged into a power

• Plug the monitor’s power cord into a power outlet.

 

 

remote control’s power button is pressed.

outlet?

 

 

 

 

 

 

 

 

 

• Are all the monitor’s indicators off?

• Press the power button on the monitor to turn on the

 

 

 

 

power.

 

 

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

 

 

 

Monitor does not operate when the remote

• Is the remote control pointed at the monitor, or is

• Point the remote control at the monitor’s remote

 

 

control’s buttons are pressed.

there an obstacle between the remote control and

control sensor when pressing buttons, or remove the

 

 

 

the monitor?

obstacle.

 

 

 

 

 

 

 

 

• Is direct sunlight or strong artificial light shining on

• Eliminate the light by closing curtains, pointing the

 

 

 

the monitor’s remote control sensor?

light in a different direction, etc.

 

 

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

 

 

 

No sound or picture is produced.

• Is the monitor’s power cord plugged into a power

• Plug the monitor’s power cord into a power outlet.

 

 

 

outlet?

 

 

 

Picture appears but no sound is produced.

• Is the volume set at the minimum?

• Increase the volume.

 

 

 

• Is the muting mode set?

• Press the remote control’s MUTING button.

 

 

 

• Are the speakers properly connected?

• Connect the speakers properly.

 

 

 

 

 

 

 

 

• Is AUDIO INPUT set correctly?

• Set AUDIO INPUT on the SOUND menu correctly.

 

 

Poor picture with VIDEO signal input.

• Improper control setting.

• Adjust picture control as needed.

 

 

 

Local interference.

Try another location for the monitor.

 

 

 

Cable interconnections.

Be sure all connections are secure.

 

 

 

Input impedance is not correct level.

 

 

 

Poor picture with RGB signal input.

• Improper control setting.

• Adjust picture controls as needed.

 

 

 

Incorrect RGB connector pin connections.

Check pin assignments and connections.

 

 

Tint is poor or colors are weak.

• Are the tint and colors properly adjusted?

• Adjust the tint and color (under PICTURE).

 

 

Nothing appears on screen.

• Is the computer’s power turned on?

• Turn on the computer’s power.

 

 

 

 

 

 

 

 

 

• Is a source connected?

• Connect source to the monitor.

 

 

 

 

 

 

 

 

• Is the power management function in the standby

• Operate the computer (move the mouse, etc.).

 

 

 

or off mode?

 

 

 

Part of picture is cut off or picture is not

• Is the position adjustment appropriate?

• Adjust the SCREEN properly.

 

Troubleshooting

centered.

 

 

 

 

 

 

 

Image is too large or too small.

• Is the screen size adjustment appropriate?

• Press the SCREEN SIZE button on the remote

 

 

 

 

control and adjust properly.

 

 

 

 

 

 

 

Picture is unstable.

• Is the computer’s resolution setting appropriate?

• Set to the proper resolution.

 

 

 

 

 

 

 

STANDBY/ON indicator is lighted in red.

• Horizontal and / or vertical sync signal is not

• Check the input signal.

 

 

 

present when the Intelligent Power Manager

 

 

 

 

control is on.

 

 

 

 

 

 

 

 

STANDBY/ON indicator is blinking in red.

• The temperature inside the main unit has become

• Promptly switch off the power of the main unit and

 

 

 

too high and has activated the protector.

wait until the internal temperature drops. See*1.

 

 

STANDBY/ON indicator is blinking in green

——————

• Prompty switch off the power of the main unit. See

 

 

and red, or green.

*2.

 

 

 

 

 

 

 

 

 

 

*1 Overheat protector

If the monitor becomes too hot, the overheat protector will be activated and the monitor will be turned off. If this happens, turn off the power to the monitor and unplug the power cord. If the room where the monitor is installed is particularly hot, move the monitor to a cooler location and wait for the monitor to cool for 60 minutes. If the problem persists, contact your dealer.

*2 In the following case, power off the monitor immediately and contact your dealer or authorized Service Center.

The monitor turns off 5 seconds after powering on and then the STANDBY/ON indicator blinks. It indicates that the power supply circuit, plasma display panel, temperature sensor, or one or more fans have been damaged.

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En

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Contents PDP-6100HD Operating Instructions Precautions Important InformationRisk of Electric Shock Do not Open Always power down the monitor when you are finished Using itPlasma monitor cleaning procedure To avoid damage and prolong operating lifeDeclaration of Conformity Important Safety Instructions English Contents Installation When installing or carrying, useVentilation Requirements for enclosure mounting Handles attached to the upper backHow to use the remote control Battery Installation and ReplacementHandling the remote control Cable ManagementPart Names and Function Front ViewRear View/ Terminal Board EXT Speaker L and RVIDEO1, 2, 3 BNC, RCA, S-Video AUDIO1, AUDIO2, AUDIO3 These are audio input terminalsRemote Control Basic Operations When viewing videos or digital video discs Wide OperationsScreen Size Operation with Computer Signals  Supported resolutionSize screen 43 or Sxga Zoom size screenOperations in the Side-by-side mode Split Screen OperationsShowing a couple of pictures on the screen at the same time To change the picture size, press the cursor   or buttonOperations in the Picture-in-picture mode Selecting the input signals to be displayedAdjusting the OSD controls Zooming up picturesSetting the language for the menus  Language settingsMenu Operations Menu Tree Only when Auto Picture is OFF PC only  Restoring the factory default settingsPicture Settings Menu Storing picture settingsAdjusting the picture Reducing noise in the pictureSetting the color temperature Adjusting the color to the desired levelMaking the Low Tone adjustments Changing the Gamma CurveAdjusting the pedestal level black level Setting the picture to suit the movieAdjusting the colors  PurecinemaSound Settings Menu Screen Settings MenuSetting the allocation of the audio connectors Adjusting the Position, Size, PHASE, ClockSET UP Settings Menu Setting the BNC connectorsSetting high definition images to the suitable screen size Checking the signal being transmitted to PC1 terminalSetting the video signal format Setting the black level for Hdmi signalSetting the background color when no signal is being input Setting the gray level for the Side Mask Setting the position of the menuSetting the screen size for S1/S2 video input Resetting to the default valuesFunction Settings Menu Setting the power management for computer imagesSTANDBY/ON indicator Setting the Input SkipDisplaying the entire image during Digital Zoom operations Displaying still images in the sub screenReducing burn-in of the screen  Screen Wiper Signal Information Menu  OSD Orbiter settingsOSD Orbiter OSD ContrastMini D-Sub 15-pin connector Analog Pin AssignmentsTable of Signals Supported Supported resolutionComputer input signals supported by this system English Troubleshooting Symptom Checks RemedySpecifications SignalsMode d’emploi Recommandations importantes PrécautionAvertissement Avertissements et précautions de sécuritéAvertissement Avertissment Français Table des matière Contenu du colisHaut-parleurs amovibles Support Pour l’installation ou le transport Ventilation requise pour le montage de l’ensembleProcéder à l’aide des poignées se Comment utiliser la télécommande Mise en place et remplacement des pilesManipulation de la té lé commande Fixation des câblesNoms des composants et leur fonction Vue de faceVue arrière / Raccordements EXT Speaker L et R HP EXT. G et DRS-232C Ne branchez jamais un composant sur cette priseTélécommande @1Transmetteur de signaux de la télécommandeMuting Fonctions de base Fonctionnement avec écran large Wide Opération de taílle d’écran manuelVisualisation de vidé os ou de disques laser vidé o  Ré solutions disponibles Opération de taílle décran sur des signaux d’ordínateurFormat d’écran 43 4/3 et Sxga 5/4 Opé rations en mode cô te-à -cô te Opérations de Decoupe D’IMAGEAffichage de deux images en même temps sur lécran ’entréeOpé rations en mode image-dans-image Ré glage des commandes OSDSé lection des signaux dentré e à afficher Zoomer les imagesCommandes OSD Menus Écran Opérations de menuSélection de la langue des menus  Sé lection de la langue des menus English ....... anglaisArborescence de menus SOUS-MENU Restauration des ré glages par dé faut ré glage d’usine Menu de réglage de l’image Mise en mé moire des ré glages de l’imageRé glage de l’image Ré duction du bruit de l’image parasitesRé glage de la tempé rature de couleur Modification de la courbe gammaAjustement des couleurs à la qualité dé siré e  Ré glage de TON BAS Ré glages NIV. Config Ré glage du niveau pié destal niveau des noirsRé glage des couleurs Ré glage de l’image pour s’adapter au format ciné maRé glage des emplacements des connecteurs audio Menu des réglage du sonMenu des réglage de l’écran Ré glage des aigus des graves et de la balance gauche/droitMenu des réglages de SET UP Ré glage des connecteurs BNCVé rification des signaux transmis á la borne PC1  Ré glages de Select BNCSé lection du format du signal vidé o Ré glage du niveau des noirs pour un signal Ré glages CONFIG. Hdmi  Modes de SÉ LECT. RVBRé glage du niveau des gris pour les cô té s de l’é cran Activation/dé sactivation de la informationRé glage de la position du menu  Masque CÔ TÉMenu des réglages de Fonction Restauration des valeurs par dé fautSé lection de l’alimentation pour images d’ordinateur Indicateur STANDBY/ONRé glage de Select Skip  Lorsque Auto a é té configuré e Affichage d’images fixes sur l’é cran secondaireRé duction de la ré manence de l’image sur l’é cran  Fonction GEL Image Ré glages de Rotation PIX  Ré glages du Focus Leger Ré glages de Orbiteur OSD Menu des réglages de Signal Information Contraste OSDExemple Réglage de Contraste OSD sur Normal  Ré glages de Contraste OSDFonctions des broches Connecteur mini D-sub à 15 broches analogiqueRésolutions compatible ModèleRemarque Symptô me Vé rification Solution DépannageCaractéristiques SignauxManual de instrucciones Información importante PrecaucionesAdvertencia Advertencias y Precauciones de SeguridadPrecaución NotaAdvertencia Español Índice Contenido del embalajeAccesorios opcionales Altavoces BaseInstalación Cuando instale o transporte elMonitor, utilice las asas colocadas en La parte posterior superior del mismoSujeción de los cables Cómo emplear el mando a distanciaRadio de acció n Instalació n y cambio de pilasNombres y funciones de las partes Vista FrontalVista Posterior/Placa de terminales Mando a distancia Operaciones básicas Funcionamiento Wide pantalla ancha Modo Screen Size manualCuando vea vídeos o discos vídeo digitales Modo Screen Size con señales de ordenador Pantalla de tamaño NormalPantalla de tamaño Completa  Resolució n posibleFuncionamiento de la Multipantalla Operaciones en el modo lado a ladoNo pueda visualizarse Operaciones en el modo de imagen en imagen Ampliació n de imá genesAjuste de los controles OSD En Lenguaje del menú CONFIGURAC, seleccione Deutsch Controles OSD en pantallaFunciones de Menú Ajuste del idioma de los menúsÁrbol del Menú  Restablecimiento de los ajustes por defecto de fá brica Menú de ajustes de la imagen Almacenamiento de los ajustes de imagenAjuste de la imagen Reducció n del ruido de la imagenAjuste de la temperatura de color Cambio de la curva gammaAjuste del color a la calidad deseada Ajustes de tono bajo Ajustes Nivel Config Ajuste del nivel del pedestal nivel de negroAjuste de la imagen segú n la película Ajuste de los coloresMenú de ajustes de sonido Menú de ajustes de pantallaAjuste de agudos, graves y balance izquierda/derecha Ajuste de los conectores de audioMenú de ajustes de Configurac Ajuste de los conectores BNCComprobació n de la señ al transmitida al terminal PC1  Selecció n BNCAjuste del nivel de negro para la señ al Hdmi Ajuste del formato de la señ al de vídeoAjuste de la visualizació n en pantalla Visualizaciones de activado/desactivado de informació nAjuste de la posició n del menú  MÁ SC. LateralMenú de ajustes de Funcion Preajuste a los valores por defectoIndicador STANDBY/ON Ajuste de Entrada Skip Visualizació n de imá genes detenidas en la subpantalla Reducció n de imagen remanente en la pantallaBy S2  Ajustes de INVERSO/BLANCO  Ajustes Soft Focus Ajustes de ORBIT. OSD Menú Información Utilice este ajuste para reducir el brillo del menú OSDEjemplo Ajuste Contraste OSD a Normal En Contraste OSD del menú Larga DURAC., seleccione NormalAsignación de pines Conector mini D-Sub 15-pines AnalógicoTabla de las Señales Soportadas Resolución posibleNota Solución de Problemas Síntoma Comprobaciones Solució nEspecificaciones Señales
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