19. Troubleshooting
Display is blank/DVD player shows no functions even though it is switched on
ACheck whether the power supply unit is properly plugged into the socket.
BCheck to see that the socket, into which you have plugged the power supply unit of the DVD player is supplying electricity by plugging in another device. If necessary, plug the power supply unit of the DVD player into another socket.
CSwitch off the DVD player with the POWER switch and then wait ten seconds. Subsequently switch the DVD player on again.
Display shows "No Disc" even though a disc is inserted
AThe disc is dirty, scratched or damaged. Clean the disc or insert another disc.
BThe Country/Region code on the inserted
Inserted disc will not playback
• A film of condensation may have formed on the laser sensor lens of the DVD player. In particular this may occur if the DVD player has been subjected to large temperature fluctuations.
If this is the case place the DVD player in a dry envi- ronment at normal room temperature. First remove any disc that may be inserted into the disc tray. Then leave the DVD player switched off for at least one hour without using until the condensation film has evaporated.
No image or black/white image only
ACheck to make sure that all connection cables between the DVD player and the LCD monitors (or other devices) are firmly inserted into the corresponding sockets
BCheck to see that the television standard, which you set with the N/P button matches the connection variation, with which you have con- nected the DVD player to a television (or video projector) .
CCheck by means of the televisions (or Video projectors) operating instructions to see if set- tings to the television (or Video projector) may be necessary in order to use the DVD player with the television.
No sound
ACheck to see if the DVD player is possibly switched to mute (MUTE button).
BCheck to see that all connecting cables between the DVD player and potentially connected audio components are firmly plugged into the corre- sponding sockets
CCheck to see if you have reduced the volume on the LCD monitors
DCheck by means of the televisions operating in- structions to see if settings to the television may be necessary in order to use the DVD player with the television.
ECheck by means of the operating instructions for a potential connected audio component if settings to it are necessary in order to use it with the DVD player.
No 4:3 or 16:9 image
ACheck by means of the televisions operating instructions, which image formats the television has at its disposal.
BCheck to see if the settings in the OSD menu match the available image format of the television.
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