Sony SAT-A4 Customer Support on page 2 for customer support information, Telephone numbers

Page 89

Symptom	Possible Causes and Remedies

Access card problems	q Check that the card is inserted properly. See page 68.
	q Call your program providers. See “Customer Support” on page 2.

Remote control does not work	q To operate your TV or other video components, make sure you’ve programmed
	the remote properly. See “Programming the Remote Control” on page 85. Note:
	The remote codes may be erased whenever you remove the batteries. Program
	the remote again if you’ve removed or replaced the batteries.
	q Press the appropriate FUNCTION button (SAT, TV, VTR(VCR)) for the
	component you want to operate. These buttons ﬂash to indicate which
	component the remote control is set to operate.
	q Check to make sure the batteries are inserted correctly, and that the batteries are
	not dead. See page 6.
	q SAT-A4 Only: If you are having problems with the RF function, check that the RF
	antenna is connected properly and that you are using the remote control within
	operating range of the Digital Satellite Receiver (see “Setting Up the RF Antenna
	(SAT-A4 Only)” on page 19). Make sure that RF transmission is enabled (see
	“Selecting IR/RF Transmission (SAT-A4 Only)” on page 71). Make sure the
	Digital Satellite Receiver and remote control are using the same security code
	(see “Setting the Security Code (SAT-A4 Only)” on page 72).
	q Try removing the batteries and reinserting them without touching any buttons
	on the remote control.

Audio Noise	q If you connect the DIGITAL OUT terminal to a device that is not Dolby Digital
	compatible, set the Dolby Digital Option to OFF (page 58).
	Not all optical terminals on A/V receivers are Dolby Digital compatible.

	If you are unable to resolve problems with your system, please see
	“Customer Support” on page 2 for customer support information and
	telephone numbers.

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Contents Directv Digital Satellite Receiver Telephone Line Interruption For Hardware and InstallationFor Programming Trademark and CopyrightsContents Excellent Performance FeaturesPremium Entertainment Convenience and Ease-of-UsePackage Contents Push and slide open the battery compartment Inserting Batteries into the Remote ControlTo install the batteries Remote Control for Model SAT-A4 VCR Control Buttons Remote Control for Model SAT-B3Button Arrow ButtonsMoving Around A Program Guide Using a Program GuideMoving Around Station Index Using the Station IndexPress Index to bring up the Station Index SAT-B3 PressOverview Connecting Your Directv SystemOptional Connections TV With RF Connector OnlyTV Only TV With A/V Connectors TV and VCR Access Card Optional Connections Digital Satellite Receiver IR Sensor Connecting the IR BlasterTo set up the RF antenna Setting Up the RF Antenna SAT-A4 OnlyViewing Satellite Programs Viewing Cable or Off-Air Programs Setting Up Your Directv SystemUsing the Directv System Features Before You Get Started If Your System Is Not Completely InstalledDirectv UssbHighlight Using the On-Screen Displays Highlight and SelectSelect Example Highlight and SelectTo display the Master Guide Displaying the Program GuideMaster Guide Features of the Program GuideScrolling Direct Station TuningMoving Through the Program Guide Exiting the Guide One Button Recording Displaying Favorite StationsTo toggle through the three variations of program guide There are two ways to exit the program guideOrdering Pay Per View Programs Selecting a Program from the GuideTo order a PPV program listed in the program guide About Copy-ProtectionSelecting a Category List To select a guide type Selecting a Different Category Guide or ListSelecting a Category Guide Type Selecting a Guide Category Selecting a Guide TimeTo select a future program guide To select a program guide categoryTo select a program guide subcategory How Category Guide Category List Change Main MenuSelecting a Guide Subcategory To move through the Station Index To display the Station IndexSelecting a Program from the Station Index Displaying Favorite Stations in the Station IndexSetting the Timer Setting Up the TimerTo set the timer Select OK to save your settingsTo change, check, or clear timer settings Setting the Daily/Weekly TimerTo set up the Favorite Station Guide Using the Favorite Station GuidesSetting Up and Using the Favorite Station Guides Favorite Station Guide Favorite Title To set up or display a different Favorite Station Guide To clear a Favorite Station button settingCreating a Custom Favorite Station Guide Title To set other Favorite Station buttonsTo display the program banner Displaying the Program BannerTo clear the program banner Press the Display buttonStations with program description Rows Using the Display FeaturePage Using the Options Menu Options Menu appears Displaying the Options MenuTo bring up the Options Menu To display the Review/Cancel Purchases screen Checking and Cancelling PPV PurchasesTo bring up the Set Display Options screen Setting Display OptionsSetting the Colors To set the Jump Mode Setting the Station OrderSetting the Jump Mode Using Jump Loops Using the Jump Loop FeatureTo display the Locks and Limits screen Setting Locks and LimitsTo set a ratings limit Setting a Spending Limit Setting a Ratings LimitTo set a spending limit SET Station Locks Setting Pay Per View Lock Setting Station LocksTo lock an unlocked system Locking Your SystemOverriding the System Lock To unlock a locked system To see the results of your Custom Stations settings Setting Up a List of Custom StationsSelect OK when you’re ﬁnished setting skipped stations To deﬁne a list of custom stationsTo use the Auto Skip feature Using the Auto Skip FeatureTo determine which audio track is available Setting Audio OptionsUsing the on-screen menus Programs broadcast in multiple languages Setting a Default LanguageTo set a default language To set Dolby Digital Setting Dolby Digital SAT-A4 onlyReading Your Messages How to Determine When You’ve Received MailDisplaying Your Messages To display your messagesTo read a message Reading a MessageAppears with a checkmark ü beside it. Then select Read Full text of the message appearsSelecting a Data Service Selecting Data ServicesTo select a data service Select Data Services from the Options MenuSetting the Baud Rate Changing the Default Data ServiceTo change the data service for all stations Select one of the followingUsing the Setup Menu Setup Menu appears Displaying the Setup MenuSetting Up the Satellite Dish Antenna VCR Recording VCR RecordingCode M l Select Access Card from the Setup Menu Replacing Your Access CardTo replace your access card Select OK from the Replace Access Card screen To set the aspect ratio Setting the Aspect RatioSelect OK to return to the Setup Menu To select IR or RF transmission Setting Up the Remote Control SAT-A4 OnlySelecting IR/RF Transmission SAT-A4 Only Select the Digital Satellite Receiver’s RF Security Code Setting the Security Code SAT-A4 OnlySet the Remote Control’s RF Security Code To display the list of programmable codes Displaying the Programmable CodesSelect System Test from the Setup Menu Select Test If The System Test Reports Any ProblemsRunning a System Test To run the System TestTo display troubleshooting information Displaying Troubleshooting InformationDisplaying Help, Tips, and Shortcuts To display tips and shortcut informationOther Information Button Description Location and Function of ControlsFront Panel Back Panel SAT-A4 Connector Description Cable TypeBack Panel SAT-B3 SAT-A4 Remote Control Using the Remote ControlOutside Panel SAT-A4 Button Operates DescriptionSAT Inside Panel SAT-A4 Button Oper Description Ates SAT-B3 Remote ControlTo Check if the Code Number Works Programming the Remote ControlTV Codes Programmable CodesCable Box Codes SAT-A4 Only VCR CodesSymptom TroubleshootingVia the Purchase menu option Symptom Possible Causes and RemediesTelephone numbers Customer Support on page 2 for customer support informationPrecautions FCC Regulations and Information Service RequirementsFCC Registration Information Radio Interference InformationAbout Sony Customer Support Limited WarrantyDirectv Systems Output Jacks SpeciﬁcationsButtons 7, 8, 26, 82 IndexPower buttons 7, 8, 78, 81, 83, 84 power indicator