Check the following points if you are having trouble with your DECK.
DVD/ Video CD/ CD |
| Correction |
Play fails to start even when PLAY is | • | This DECK cannot play discs other than DVDs, |
pressed... |
| Video CDs and CDs. |
| • | The disc may be dirty and require cleaning. |
Play starts but then stops immediately... | • | Be sure disc is installed with label side up. |
|
|
|
Picture is distorted during rapid | • | The picture will be somewhat distorted at times: |
advance or rapid reverse... |
| this is normal. |
No Forward/Reverse Scene Search | • | Some discs may have sections which prohibit |
play... |
| Forward/Reverse Scene Search. (p. 23) |
Play does not start even when title is | • | Confirm the “DVD LOCK” setting. (p. 48) |
selected... |
|
|
Audio soundtrack and/or subtitle | • | If the audio soundtrack and/or subtitle language |
language is not the one selected at |
| selected at DVD initial settings does not exist |
the initial settings... |
| on the disc, it will not be accessible. |
No subtitles... | • | Subtitles appear only when available on disc. |
| • | “OFF” is selected at the changing subtitle |
|
| language. Select “ON” at the “Subtitle Languages” |
|
| section (p. 36) to display the subtitles. |
Alternative audio soundtrack | • | Alternative language cannot be selected with discs |
(or subtitle) language cannot be |
| which do not contain more than one language. |
selected... | • | For some discs, alternative language cannot be |
|
| selected with the AUDIO or SUB TITLE button. |
|
| Try selecting it from the DVD MAIN MENU if available. |
|
|
|
Angle cannot be changed... | • | This function is dependent on software availability. |
|
| Even if disc has multiple angles, they may be |
|
| recorded for specific scenes only (ANGLE |
|
| indicator on DECK lights up). (p. 37) |
|
|
|
Miscellaneous |
| Correction |
Programs cannot be viewed on TV... | • | Make sure TV is set to output of DECK. |
| • | Check connections between DECK, |
|
| external antenna, and TV. |
| • | Set VCR/TV selector to “TV.” (p. 21) |
| • | Make sure proper signal source is selected. |
|
|
|
Video cassette cannot be inserted... | • | Insert the cassette with window side up; record |
|
| tab facing you. |
|
|
|
Video cassette ejects when | • | Make sure cassette record tab is intact. (p. 6) |
a recording is started or the power is |
|
|
turned off for timer recording... |
|
|
In Stop mode, the motor (CYLINDER) | • | To enable Quick play mechanism, the cylinder will |
continues to rotate... |
| rotate for about 3 minutes. This reduces response |
|
| time from Stop to Play mode. |
|
|
|
The disc cannot be removed.. | • | First, unplug DECK. Then, prepare a rigid wire |
|
| (e.g. an extended paper clip) and, applying |
|
| moderate force, insert it straight into the hole at the |
|
| base of the tray. The tray will eject a little. Now, pull |
|
| the tray all the way out and remove the disc. (p. 9) |
|
|
|
If you cannot resolve the problem, please call the Customer Call Center for product assistance at
To locate an authorized servicenter, please call toll free
For Your
Information
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