Nokia 9802 S owner manual Problem Solving, Problem Possible causes What to do

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PROBLEM SOLVING

Problem

Possible causes

What to do

The display on the front panel does

Mains cable is not connected.

not light up/is not lit.

 

Check that the mains cable is plugged into the power socket.

No sound or picture, but the front panel shows the time or - - : - -.

The Mediamaster is in standby mode.

Press the standby button or any number button to bring the Media- master out of standby mode.

No sound or picture.

The satellite dish is not pointing

 

at the satellite.

 

No signal or weak signal.

No sound or picture on horizontal

The LNB is faulty.

 

modulated transponder.

 

Adjust the dish. Check the signal level indicator in one of the channel search submenus.

Check the cable connections, LNB and other equipment connected be- tween the LNB and the receiver, or adjust the dish.

Replace the LNB.

Increase the LNB voltage with 0,5 V from the System Configuration menu if you have a long cable.

Bad picture/blocking error.

The satellite dish is not pointing

Adjust the dish.

 

at the satellite.

 

 

Signal too strong.

Connect a signal attenuator to the

 

 

LNB input.

 

Satellite dish is too small.

Change to a larger dish.

 

LNB noise factor too high.

Change to an LNB with lower noise

 

 

factor.

 

The LNB is faulty.

Change the LNB.

 

 

 

There is no Welcome menu on the screen after you switched on the Mediamaster for the first time.

The system is connected by SCART cables and the TV is not in AV/EXT mode.

The system is connected by RF ca- bles and the TV is not set to the channel tuned for satellite TV.

If the system is connected by SCART cables, switch the TV to the appropriate AV input.

If the system is connected by RF cables, switch the TV to the chan- nel for satellite TV. If you have not tuned in the TV you may do this first. Please look in the TV manual for instructions. You can also change the RF-channel in the Mediamaster. See TV settings.

There is interference on your digital satellite channels, an existing ter- restrial channel or video signal.

The system is connected by RF ca- bles and the output channel of the Media-master interferes with an existing terrestrial channel or video signal.

Change the Mediamaster output channel to a more suitable channel between 21-69, or connect the sys- tem by SCART cables.

You made a video recording of a sat- ellite channel but the programme was not recorded.

The system is connected by SCART cables and the VCR is not in AV/EXT mode.

The system is connected by RF ca- bles and the VCR is not set to the channel tuned for satellite TV.

If the system is connected by SCART cables, switch the VCR to appropriate AV input.

If the system is connected by RF cables, switch the VCR to the chan- nel for satellite TV. If you have not tuned in the VCR you may do this first. Please look in the VCR manual for instructions.

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Contents Mediamaster Page Contents Mediamaster 9802 SFor Your Safety General Information about the MediamasterRemote Control + PFront panel Front and Rear PanelRear panel About the Smartcard and CA Module Viaccess smartcardOnly for services coded with the Viaccess CA system CA module with its smartcardConnecting the Mediamaster to the dish Installation of the MediamasterPreparing the remote control About the Scart socketsGeneral Connecting to the TVConnecting a TV and VCR If your TV has a Scart socket, but your VCR does notConnecting to the built in phone modem Connecting a satellite receiver and a VCRConnecting a HiFi system Nokia smart switchTuning procedure when RF connections are used Switching on for the first time with Scart connectionsTuning your TV to the Mediamaster Welcome menu First Time InstallationGeneral information LanguageAntenna/satellite selection RF modulator typeAlternatives 1-6 requires the use of a Universal LNBs Antenna adjustment and signal check About Signal strength AGC and Signal quality SNRLine 1 through 4 on the antenna satel- lite selection menu Connection of a DiSEqC switch Line 5 and 6 on the antenna satellite selection menuOne antenna/one LNB configuration Line 7 on the antenna satellite selection MenuSwitch type and port Multisatellite/mini DiSEqC and two port DiSEqCDiSEqC switch with 4 inputs Manual search Advanced searchMotor antenna Type of motorAdjust motor Press OKFirst Time Installation Finishing the first time installation Time adjustmentChannel search progress Viewing Mode Programme informationI information button GuideAudio language List of TV and radio channelsOptions green button Subtitle languageVideo recording TV releaseText button teletext Edit channels Main MenuTV and radio channels Important about editing channelsRename list How to give a specific nameCreate list Rearrange listsLock channels Select channelsRename channels Remove channels Rearrange channelsDelete channels To remove channelsUpdate channels Update channels via a PCChannel search System configurationAutomatic search Manual search To add a new satellite Edit satellitesFor a fixed antenna View attributes When your antenna is controlled by a motorDelete satellite Antenna/Satellite configuration TV settingsPosition of the RGB output Modem configurationInformation about the modem User preferences Receiver upgradeReinstall Language preferencesReceiver lock Parental controlAge rating control Appearance preferences Receiver numberSystem information DiagnosticsSystem information Release infoTimer Conditional AccessViaccess embedded GeneralTimer settings Important information related to the timer settingsGlossary of Terms AGCProblem Solving Problem Possible causes What to doWhat to do if you can’t solve the problem Front Panel DisplayTechnical Specifications Security informationPage 0232