Nokia 9802 S owner manual Front Panel Display, What to do if you can’t solve the problem

Page 47

PROBLEM SOLVING

Problem	Possible causes	What to do
The remote control is not working.	Battery exhausted.	Change the batteries (both).
	Remote control is incorrectly	Aim the remote control at box.
	aimed.	Check that nothing blocks the front
		panel.
	The Mediamaster is in standby	Check if (.) is flashing on the front
	mode.	panel display when you press a button.
		If not replace the batteries (both).

You see the on-screen message.	The Mediamaster can’t recognise	Check that you are using the proper
	your Smartcard.	Smartcard. Check that the Smartcard
Viewing card error.		has been correctly inserted with the
		gold chip downwards. If the problem
		persists, you may have a problem with
		the card.
		Contact your dealer or Service Pro-
		vider.

You have forgotten your secret PIN		Contact your Service Provider.
code.

CA Module is not working.

CA module is not installed. CA module is not correctly inserted.

Check that the CA module has been correctly inserted.

Contact your dealer or Service Pro- vider.

No picture.	CA module is inserted but not
	working correctly.

Eject the CA module and reinsert it again.

Please note: The first thing to do before sending the Mediamaster to service is to:

1:Perform ”Diagnostic” procedure in System Information menu.

2:Try downloading new software into the Mediamaster.

With this procedure, the new software may solve the problem in the quickest and most efficient way. See the relevant section ”Receiver Upgrade” earlier on in this manual.

What to do if you can’t solve the problem

If you have tried all of the actions suggested above, without solving the problem, please contact your dealer or Service Provider.

FRONT PANEL DISPLAY

When power-up, boot version, product family and system software version is shown.

When starting from standby, prod- uct variant and system software version is shown.

Remaining time in percent during the download procedure.

The Mediamaster is in standby mode, and current time is shown.

Channel number in TV mode.

Channel number in radio mode.

RF channel in tuning mode.

In TV mode.

In video mode.

When downloading new software via the air.

When downloading new software via the Serial RS232 socket.

Error messages. For service per- sonnel

Lights when no signal is being re- ceived.

Flashes when pressing a button on the remote control.

GB 47

Image 47

Contents Mediamaster Page Mediamaster 9802 S ContentsGeneral Information about the Mediamaster For Your Safety+ P Remote ControlRear panel Front and Rear PanelFront panel CA module with its smartcard Viaccess smartcardOnly for services coded with the Viaccess CA system About the Smartcard and CA ModuleAbout the Scart sockets Installation of the MediamasterPreparing the remote control Connecting the Mediamaster to the dishIf your TV has a Scart socket, but your VCR does not Connecting to the TVConnecting a TV and VCR GeneralNokia smart switch Connecting a satellite receiver and a VCRConnecting a HiFi system Connecting to the built in phone modemTuning your TV to the Mediamaster Switching on for the first time with Scart connectionsTuning procedure when RF connections are used Language First Time InstallationGeneral information Welcome menuAlternatives 1-6 requires the use of a Universal LNBs RF modulator typeAntenna/satellite selection Line 1 through 4 on the antenna satel- lite selection menu About Signal strength AGC and Signal quality SNRAntenna adjustment and signal check Line 5 and 6 on the antenna satellite selection menu Connection of a DiSEqC switchLine 7 on the antenna satellite selection Menu One antenna/one LNB configurationMultisatellite/mini DiSEqC and two port DiSEqC Switch type and portDiSEqC switch with 4 inputs Advanced search Manual searchType of motor Motor antennaPress OK Adjust motorFirst Time Installation Channel search progress Time adjustmentFinishing the first time installation Programme information Viewing ModeGuide I information buttonSubtitle language List of TV and radio channelsOptions green button Audio languageText button teletext TV releaseVideo recording Important about editing channels Main MenuTV and radio channels Edit channelsRearrange lists How to give a specific nameCreate list Rename listRename channels Select channelsLock channels To remove channels Rearrange channelsDelete channels Remove channelsUpdate channels via a PC Update channelsAutomatic search System configurationChannel search Manual search For a fixed antenna Edit satellitesTo add a new satellite Delete satellite When your antenna is controlled by a motorView attributes TV settings Antenna/Satellite configurationInformation about the modem Modem configurationPosition of the RGB output Language preferences Receiver upgradeReinstall User preferencesAge rating control Parental controlReceiver lock Receiver number Appearance preferencesRelease info DiagnosticsSystem information System informationGeneral Conditional AccessViaccess embedded TimerImportant information related to the timer settings Timer settingsAGC Glossary of TermsProblem Possible causes What to do Problem SolvingFront Panel Display What to do if you can’t solve the problemSecurity information Technical SpecificationsPage 0232