DirecTV H10 Directv HD Receiver Problems, Progress bar freezes during Satellite Data Acquisition

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Other Information

DIRECTV HD Receiver Problems

Progress bar freezes during Satellite Data Acquisition

This is normal. The progress bar times out after two minutes. If your screen is still blank for two minutes after the progress bar times out, follow these steps to restart your receiver:

1)Press the red RESET button behind the access panel door on the front of the DIRECTV HD Receiver.

2)Wait for program guide information to be acquired.

Wrong picture, blue screen, snow, scrambled picture or black/blank picture

The DIRECTV HD Receiver and most TVs and VCRs let you toggle between video sources. If you don’t see the signal you think you should be seeing, try using these keys to toggle between the signals.

4Press the TV/VCR key on the VCR remote or on the VCR’s front panel.

4Press the TV INPUT key on the remote control.

Any of the above actions switches the source of the video signal from satellite signals to the antenna or cable signal, and vice versa. If problems persist, turn off all equipment that is connected to your TV, wait a few minutes, then turn the DIRECTV HD Receiver back on.

It is also possible your DIRECTV HD Receiver is not configured properly for your HDTV. Press the FORMAT key on your remote or the RESOLUTION key on the receiver front panel to cycle through the available resolutions. The RESOLUTION key cycles through all resolutions, including Native. The FORMAT key cycles only through resolutions you’ve set in the Settings screen, and it also cycles through screen formats (letterbox, pillar box, zoom, etc.) based upon the Aspect Ratio you set in the Settings screen (4:3 or 16:9).

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Troubleshooting

Troubleshooting

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Contents Directv HD Receiver User Guide Using the Remote Section Title Table of Contents Chapter Introduction WelcomeGreat features About Your User GuideDefining High-Definition Types of TV BroadcastsEquipment You’ll Need What You Can WatchResolution Resolution & InterlacingInterlaced & Progressive Aspect Ratio Screen FormatsTVs showing 169 programs LetterboxFull ZoomDefining High-Definition TVs showing 43 programs Pillar boxDefining High-Definition Dolby Digital Recommended audio format for Hdtv is Dolby DigitalChapter Before you begin Package Contents Making the Right ConnectionsSafety & Care Be sure to…Safety & Care Care of Your Receiver Helpful Hardware References GeneralHdmi Jack and Cable Digital Cables & ConnectionsComponent Video Output YPbPr Digital Audio Outputs Optical Jack and Cable Digital Audio Outputs Coaxial Jack and CableVideo Jack and Cable Standard Cables and ConnectionsAudio/Video A/V Jack and Cable Other Connections Telephone Jack and CordLine Splitter RF Remote Antenna Jack and CableOptional Audio/Video and Electronics Getting Familiar Directv HD Receiver Front PanelInsert your Directv Access Card Receiver Rear Panel Getting Familiar Choose the Setup That Suits You OUTHigh Quality Connection Getting Connected Good Quality Connection Guided Setup and Activation Hdtv settings in Guided SetupOptions For Changing Video Output Format Button on your remoteResolution button on the front panel of the receiver Settings Front Panel Remote Control UnitUsing Your IR/RF Remote to Control Your Directv HD Receiver Receiving Local Off-Air Broadcast Channels Don’t Wait, Activate Watching TV Guide Autotune Pay Per View What’s On Watching TVChannel Banner Music Channels Overview of the Directv Advanced Program Guide GuideGetting Around in the Guide Info Screen Autotune Great way to catch all your favoritesAutotune Pay Per View Page Chapter Quick Menu What’s on the MENU?Settings SetupInfo & Test Sat & AntAudio ResetDisplay Scheduler To Do ListSchedule History PurchasesFavorites Parental ControlsAudio Options Category Sort Pay Per View Find By You can find a program by Title, Person, Keyword or ChannelRecent Finds Date & Time Select Settings, then Favorites FavoritesPrevious Channels Caller ID & Messages Caller IDMessages Parental Controls RatingsChannel Blocks SpendingHours Now, lock itLet me in… Then Select Parental ControlsChapter Perform a Code Search on Your Remote Control Other InformationTroubleshooting System UpgradesDirectv HD Receiver Problems Progress bar freezes during Satellite Data AcquisitionProblems with Caller ID Directv HD Receiver will not turn onTop and bottom of program image is cut off Turns off while playingMessage Due to Copyright restrictions… appears on-screen Closed caption displays overlap Audio, no videoLoss of local, off-air Atsc channels No program information on some off-air channelsTroubleshooting Cannot change black bars Blank screenTroubleshooting Problems with the remote control Remote Control ProblemsRemote control indicator light starts flashing TV turns on or changes channels unexpectedly TV ProblemsNo video with TV connected to Hmdi jack Running the System Test First make sure thatFine-Tuning the Signal Limited 90 DAY Warranty Limited Warranty Make Sure YOU Keep Directv Directv Protection Plan Sign UP for the Directv Protection Plan Today FCC Customer Information FCC Customer Information Other Information FCC Customer Information Product Registration Registration InformationProduct Information Page Index Directv Protection Plan 88Index Page Icon Reference Those Arrow thingiesWe’re always here to help