Troubleshooting
Temporary loss of the satellite signal or Searching for Satellite Signal message
4Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists.
4Your dish may be blocked. Check that something is not blocking the dish.
Partial programming loss/channels missing from the Guide/channel is in the Guide but can’t be tuned
4Your satellite dish antenna may be incorrectly configured. Check the dish type set in your receiver’s preferences and change if necessary. Press the MENU key on the remote control, then select Settings then Setup. In the next menu, select Sat & Ant, then Repeat Satellite Dish Setup. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected (round, oval with a dual LNB or oval with a triple LNB).
4The channels might be excluded from the Favorites list currently in use. Press MENU on the remote, select Favorites, then All Channels.
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