DirecTV H10 Loss of local, off-air Atsc channels, No program information on some off-air channels

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Other Information

Loss of local, off-air (ATSC) channels

The following conditions may cause loss of local, off-air channels:

Your local broadcast time may have changed.

Many digital broadcasts are not aired 24 hours per day.

The signal strength for your local station may not be strong enough due to atmospheric conditions, obstructions, or antenna location. If you are using a directional antenna for local stations, try orienting your antenna differently or placing it in a different location. The HD antenna included with your receiver is omnidirectional and does not need to be oriented, however, if your receiver is in a stereo cabinet or other enclosure, it may weaken the signal.

To check the off-air signal strength, do the following:.

4Press MENU.

4Press SELECT on Settings in the Quick Menu.

4Select Setup in the Quick Menu.

4Select Sat & Ant from the left menu.

4Press SELECT on the Antenna Setup.

4Press SELECT on the Antenna Signal meter.

If the signal strength for the desired channel or channels is low, try relocating or re-orienting your antenna. You may also try selecting a different primary or secondary network area.

No program information on some off-air channels

Not all program information is available for all areas. See your local newspaper or a printed TV schedule for listings.

76Troubleshooting

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Contents Directv HD Receiver User Guide Using the Remote Section Title Table of Contents Chapter Introduction WelcomeGreat features About Your User GuideDefining High-Definition Types of TV BroadcastsEquipment You’ll Need What You Can WatchInterlaced & Progressive Resolution & InterlacingResolution Aspect Ratio Screen FormatsTVs showing 169 programs LetterboxFull ZoomDefining High-Definition TVs showing 43 programs Pillar boxDefining High-Definition Dolby Digital Recommended audio format for Hdtv is Dolby DigitalChapter Before you begin Package Contents Making the Right ConnectionsSafety & Care Be sure to…Safety & Care Care of Your Receiver Helpful Hardware References GeneralComponent Video Output YPbPr Digital Cables & ConnectionsHdmi Jack and Cable Digital Audio Outputs Optical Jack and Cable Digital Audio Outputs Coaxial Jack and CableAudio/Video A/V Jack and Cable Standard Cables and ConnectionsVideo Jack and Cable Other Connections Telephone Jack and CordLine Splitter RF Remote Antenna Jack and CableOptional Audio/Video and Electronics Getting Familiar Directv HD Receiver Front PanelInsert your Directv Access Card Receiver Rear Panel Getting Familiar Choose the Setup That Suits You OUTHigh Quality Connection Getting Connected Good Quality Connection Guided Setup and Activation Hdtv settings in Guided SetupOptions For Changing Video Output Format Button on your remoteResolution button on the front panel of the receiver Settings Front Panel Remote Control UnitUsing Your IR/RF Remote to Control Your Directv HD Receiver Receiving Local Off-Air Broadcast Channels Don’t Wait, Activate Watching TV Guide Autotune Pay Per View What’s On Watching TVChannel Banner Music Channels Getting Around in the Guide GuideOverview of the Directv Advanced Program Guide Info Screen Autotune Great way to catch all your favoritesAutotune Pay Per View Page Chapter Quick Menu What’s on the MENU?Settings SetupInfo & Test Sat & AntDisplay ResetAudio Scheduler To Do ListSchedule History PurchasesFavorites Parental ControlsAudio Options Category Sort Pay Per View Find By You can find a program by Title, Person, Keyword or ChannelRecent Finds Date & Time Select Settings, then Favorites FavoritesPrevious Channels Caller ID & Messages Caller IDMessages Parental Controls RatingsChannel Blocks SpendingHours Now, lock itLet me in… Then Select Parental ControlsChapter Perform a Code Search on Your Remote Control Other InformationTroubleshooting System UpgradesDirectv HD Receiver Problems Progress bar freezes during Satellite Data AcquisitionProblems with Caller ID Directv HD Receiver will not turn onMessage Due to Copyright restrictions… appears on-screen Turns off while playingTop and bottom of program image is cut off Closed caption displays overlap Audio, no videoLoss of local, off-air Atsc channels No program information on some off-air channelsTroubleshooting Cannot change black bars Blank screenTroubleshooting Remote control indicator light starts flashing Remote Control ProblemsProblems with the remote control No video with TV connected to Hmdi jack TV ProblemsTV turns on or changes channels unexpectedly Running the System Test First make sure thatFine-Tuning the Signal Limited 90 DAY Warranty Limited Warranty Make Sure YOU Keep Directv Directv Protection Plan Sign UP for the Directv Protection Plan Today FCC Customer Information FCC Customer Information Other Information FCC Customer Information Product Information Registration InformationProduct Registration Page Index Directv Protection Plan 88Index Page Icon Reference Those Arrow thingiesWe’re always here to help