DirecTV H10 manual Remote Control Problems, Problems with the remote control

Other Information

Remote Control Problems

Problems with the remote control

4Check that nothing is between the remote control and the remote sensor.

4Make sure the remote control is in DIRECTV mode. Slide the mode switch to the DIRECTV position so the remote will control the DIRECTV HD Receiver.

4Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries. IMPORTANT: Don’t press any remote control keys while replacing the batteries unless you are resetting the remote! If you press a remote control key while replacing the batteries, you may need to reprogram the remote to operate other devices. Reprogramming may also be required if dead or weak batteries have been allowed to remain in the remote.

4If you’re entering a channel number that is less than four digits long, the receiver might wait two seconds before tuning to the channel. Press ENTER after entering a channel number to tune immediately.

4If you are trying to operate a device other than the DIRECTV HD Receiver that you have programmed the remote to control, make sure you first move the slide switch to the corresponding position for that device (AV1 or AV2). The indicator light for the component you’re trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the input switch is clicked into the correct position.

4The remote may need to be reset. Press and hold MUTE and SELECT until the light flashes twice. Enter 9-8-1 using the number on the remote. The light will flash twice. If necessary, reprogram the remote.

Your remote and DIRECTV Receiver must both be in the same mode, IR or RF. To ensure both are set correctly do the following. Using the buttons on the front of your receiver, press the MENU button, then go to System Setup, then go to Remote, then to IR/RF Setup. Choose either IR or RF and follow the directions.

A remote control indicator light starts flashing

The batteries in the remote control are running low and should be replaced soon. (Note that when you replace the batteries, you may have to reprogram your remote to control other devices.)

80 Troubleshooting