Strong Enterprises SRT 6850 manual Trouble Shooting, Symptoms Cause

Page 41

PART 1 • English

A.1 Trouble Shooting

Occasionally receivers can hang-up (just like a PC) so you are recommended to reset the receiver by disconnecting it from mains power. Wait 30 seconds and connect to mains power again and now check if the unit is working as expected. If the receiver does not work properly after checking the trouble shooting section, please contact the dealer. Don't open the receiver cover, it may cause an electrical shock due to high current voltage and the warranty of your receiver will be void if the receiver has been opened.

Symptoms

Cause

Solution

The green/red lights on front panel do not light up

No picture and sound

No picture and sound

The power cord is not plugged in

TV is set to wrong channel

Check that the power cord is plugged into the wall outlet

Check if the TV is switched on and set your TV to the correct EXT / AV or UHF channel

Problem in cable	Check if the scart and/or RF cable is
connections between	connected correctly to the TV and to the
No picture and sound receiver and TV	back of the receiver
Receiver “hang-up”	Disconnect the main power cord of the
	receiver from the 220V main power.
No sound	Reapply the power and “Reset” from the
	menu. Retuning as if for the first time
The receiver or TV is	Press the MUTE button on the remote
in “MUTE” mode	control unit of your receiver and TV

40

Image 41

Contents Page Page Table of Contents Part 1 English UsageDo not Install Your Receiver Accessories Features & AccessoriesSafety Precautions Equipment Set-up StorageSAT OUT Your ReceiverSAT IR Sensor TV, this will ensure a better Picture and Sound quality Connections Connecting to your TV & VCRPlease see inside cover Figure Connection with Audio Cable RCA ConnectorsAt the back of your receiver Connecting a serial cable Please see inside cover Figure Connecting a remote eye Please see inside cover FigureConnecting a dish on a motorized positioner to your receiver Quick start Part 1 English Picture below Main Menu Navigating in the menuImportant Note Channel lists See also page 31, 5.1.4.3 Channel Set-up, Scan ModeChannel Organizer Menu Part 1 English Sorting Channels from the channels list Setting Favourite channels from the channel listChange lock function Editing Channels from the channel listChange name of channel Deleting Channels from channel list Part 1 English Change the Skip functionFavourite Organizer Menu Timer Menu System Set-up Menu Installation MenuPart 1 English Press Back until you go back to main menu Part 1 English Part 1 English LNB Set-up Channel Set-up Press the Yellow Save button to save the settings Please also refer to page 18, 5.1.1 Channel Organiser Menu Before you start Parental Lock Changing PIN Code Your Personal PIN Code Smartcard Standby ON/OFF Remote Control Basic functionsSUB TextTV/RAD Audio PauseSymptoms Cause Trouble ShootingNo sound or picture Part 1 English Symptoms Cause SolutionGlossary of terms Subscriber Card CodeTechnical Specifications General Data System & Memory