Mitsubishi Electronics WD-62525, WD-52725 manual Troubleshooting

Page 99

Troubleshooting, continued

 

Problem

Possible Solution

 

 

 

30.

The TV Speaker icon or A/V Receiver icon is

• Select the Change setting from the Edit NetCommand menu, and

 

grayed out and not selectable.

then select the device (for example VCR). Once the Connection

 

 

screen is displayed, check if the audio checkbox is selected for the

 

 

TV input and/or AVR input.

 

 

 

31.

Devices are grayed out in the Device Selection

• A recording is in progress requiring the use of Monitor Out. Cancel

 

menu or the PIP Selection menu.

the recording to select the device.

 

 

• Digital channels and media cards cannot display in the PIP or POP.

 

 

 

32.

Cannot see the A/V Receiver menu.

• The A/V Receiver is not connected to any input of the TV. To check

 

 

the A/V Receiver menu temporarily plug into an unused input of the

 

 

TV. Then select Review from the Setup Menu, turn the input On to

 

 

view the A/V Receiver menu.

 

 

 

33.

Screen is black when trying to view digital

• The PerfectColor™ color balance has been incorrectly set. Use the

 

channels or IEEE 1394 device.

Advanced menu to reset the color balance.

 

 

 

34.

The REC button is not working, or, on the

• The device does not support recording, such as a DVD player.

 

Transport menu the record key is grayed out and

• Recordings can not be initiated from the Transport menu when

 

not available.

using an IEEE 1394 device. Press REC instead. The Record

 

 

menu displays allowing setup of a recording.

 

 

 

35.

A program recorded on your TV is distorted

• TV was set to Anamorphic when program was recorded.

 

when played on a 4:3 TV.

Record programs in Cropped mode if playing back on a 4:3 TV.

 

 

 

36.

Excessive digital artifacts.

• The IEEE 1394 cable is too long (15 feet between devices is the

 

 

maximum length).

 

 

• There may be a slow device in the middle of the IEEE 1394 network.

 

 

Move the slow devices to the end so that connections for faster

 

 

devices do not pass through them.

 

 

 

37.

Cannot see a picture from a DV Camcorder.

• Go to Device Selection menu and select analog connection.

 

 

• Connect the DV Camcorder to analog input (for example, Input-3).

 

 

Select Setup from the main menu, then Change. At the Change

 

 

screen, select the camcorder. On the Name screen, check Analog

 

 

Connection. Select the device and on the following screen, select

 

 

which analog input was used, and check audio and/or video.

 

 

 

38.

DVCR analog/digital problems.

• If the tape is currently playing but no picture displays, there may be a

 

 

mismatch of the media with the display. Press DEVICE to

 

 

display the Device Selection menu. Press ENTER for the DVCR

 

 

device. If digital is selected, try analog, or if analog is selected, try

 

 

digital.

 

 

 

39.

D-VHS recordings for digital cable have drop-

• Digital cable signals on IEEE 1394 can exceed the data rate

 

outs (loss of picture or sound), or no playback.

standards supported by DVCR.

 

 

 

40.

There is no audio and video from the IEEE 1394

• The device is not turned on - turn the device power on.

 

device.

• No media (tape or disc) is inserted into the device.

 

 

• The media is blank (has no recording).

 

 

• The play command failed - Try pressing play again on the device’s

 

 

remote control or front panel.

 

 

• The device is already in use (for example: the device is currently

 

 

recording).

 

 

• The source is copy-protected or violates copy protection.

 

 

• The device’s digital video signal is not supported by the TV, such as

 

 

DV video, common with camcorders. Use analog connections

 

 

instead, if available.

 

 

• The device is not an audio/video device.

 

 

• Too many other devices are already communicating over

 

 

IEEE 1394. Remove or stop some devices and try again.

 

 

 

41.

The IEEE 1394 Device is not listed in the Device

• The device is unchecked in the Review screen. Select the

 

Selection menu.

NetCommand menu. Through Review, verify the device is checked.

 

 

• The IEEE 1394 plug is disconnected or loose.

 

 

• The IEEE 1394 Device has not been powered On. Turn on.

 

 

• The device has not been discovered.

 

 

• The device is not an Audio/Video device

 

 

 

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Contents Owner’s Guide Stand Requirement FCC Declaration of Conformity Contents Ieee 1394 Devices and NetCommand Controlled Recordings Special FeaturesTV Menu Screen Operations Important Safeguards Important Safeguards Mitsubishi Digital Electronics America, Inc Our ThanksTV Accessories Special Features Front Control Panel Television OverviewBack Panel Special Features TV AccessoriesFront Control Panel System ResetIndicators ResetFront Panel Inputs and Media Card Slots Media Card Slots and Ieee 1394 Input/OutputInput Input-1, -2 Monitor Output Back PanelComponent-1, -2 Inputs CableCARD SlotDVI Analog Audio IR Emitter-NetCommandPC Input and Audio DTV Link/IEEE1394Connecting Chart Connecting External Devices & NetCommand SetupWall Outlet Cable Connecting a Wall Outlet Cable or Cable BoxCableCARD Technology Using a CableCARDFor cable or antenna with coaxial lead Connecting a Lead Antenna or Separate UHF and VHF AntennaSeparate UHF and VHF Antenna For antennas with twin flat leadConnecting a VCR to an Antenna or Wall Outlet Cable Cable Box Back panel Connecting VCR Video and Audio to a Cable BoxConnecting an A/V receiver Connecting a DVD Player with Component DTV Receiver with Component Video DTV Connectors and AdaptorsConnecting a DTV Receiver with RGB, HV Video DTV Receiver with RGB, HV VideoDTV Receiver to TV Back Panel Link Link Control RS-232C ConnectionQuadruple IR Emitter cable is included with the TV Connecting the IR Emitter NetCommandDigital Audio Signals Connecting Compatible Ieee 1394 DevicesWhen Connecting Ieee 1394 Devices Digital Video SignalsHub Connection Style Pin Style vs -Pin Style ConnectorsConnection Styles Direct Device-To-Device StyleConnecting Helpful Hints NetCommand Setup and Editing NetCommand Pre-Memorized Devices Using the Remote Control with NetCommandOverview Remote Control Functions OverviewSetting the Sleep Timer Remote Control FunctionsOperation and Care, Sleep TimerFor Best Results from the Remote Control Installing the BatteriesNetCommand Setup On Screen Buttons 3D Graphical Menu System Remote Control ButtonsWelcome Screen NetCommand Initial SetupNetCommand Information Screen Device Setup ScreenReview screen Review ScreenEdit NetCommand, Add an A/V Receiver Receiver ScreenReceiver Inputs Receiver Learn Screen Receiver Input Learn ScreenMonitor Out to AVR Screen Name ScreenEdit NetCommand, Add Devices Edit NetCommand ScreenAdd Screen Edit NetCommand Add Devices Device ScreenDevice Learn Screen Connection for Device Screen Device Advanced Learn ScreenIR Code for Device Screen VCR for Recordings ScreenRF Connection for Cable Screen Input-DTV Connection ScreenEdit NetCommand, Change or Delete Devices, Finish Screen Change Device ScreenDelete Device Screen Disc Search Track List Screen PC Viewing Ieee 1394 Devices NetCommand Controlled RecordingsNetCommand Controlled Recordings Device Selection MenuIeee 1394 Devices and NetCommand Control Name for 1394 Device Screen Adding Ieee 1394 Devices AutomaticallyAdding Ieee 1394 Devices Automatically New 1394 Device ScreenConnection Screen Ieee 1394 Device Type ScreenPower On/Off Devices Device Selection MenuPIP Device Selection Menu CableCARD Menu Using the Device Menu Button to Display MenusDevice Menu IR Controlled DevicesChannelView Using the Guide Button to Display ChannelView and MenusGuide Button Devices 1394 or IR ControlledRecord To Setup Time-Delayed RecordingRecording Now Restrictions for Traditional VCRs Cancel Current RecordingsRecord List Screen Copy-Protected MaterialCanceling a Current Peer-to-Peer Connection NetCommand Controlled Peer-to-Peer ConnectionsWhat is a Peer-to-Peer Connection? Setting up a Peer-to-Peer ConnectionDisc Search Direct VCR Recording from an Antenna or Cable SourcePC Input PC ViewingDon’t pull the media card out while it is playing MediaCommand and Media Card PlaybackMedia Card Slots Inserting a media cardMedia Command and Media Card Playback TV Menu Screen Operations Main Menu Choices Main menu, Setup selectedSetup Menu NetCommand Menu Channel Antenna MenuMemorize Prefer DigitalSQV SuperQuickView Antenna Menu, SuperQuickView SQVTime Menu Captions Menu Analog and Digital Captions Captions Menu, Customizing Digital Settings Chip Start Time and V-Chip Stop Time Chip Lock Menu PasscodeChip EntryTV Ratings Chip Signal InformationContent Categories Chip Lock Menu V-Chip DefinitionsChip Lock Menu Lock By TimeFront Button Lock AudioVideo Menu Digital Only Audio Settings Setting Descriptions AudioAnalog and Digital Audio Setting Analog Only Audio SettingsSetting Descriptions Video Video SettingsFor a Currently Viewed PC Operation of PIP and POP Index WarrantySignals and Formats Definitions Display FormatsDVD Definitions TV Display Formats Original SignalPC Display Formats NetCommand Compatible Traditional Devices Analog Device Control with Net CommandIeee 1394 Devices When an Ieee 1394 Device is Viewed or PlayedAppendix a Bypassing the V-Chip Lock Bypassing the V-Chip LockBypassing Front Button Lock This page intentionally blank Appendix B Specifications TV SpecificationsInputs Outputs Programming the Remote to Control NetCommand A/V Products Appendix CRemote Control Programming CodesDVD Players Appendix C Remote Control Programming CodesMitsubishi CD Players Not all functions for all models Cable Boxes and Satellite ReceiversReceivers Mitsubishi A/V ReceiversAppendix D On Screen Information Displays Screen Remote Checkbox Name Appendix E NetCommand Specialized Device KeysAppendix F Cleaning and Service For further assistance, call 800 To Install the Diamond ShieldAppendix G Diamond Shield Removal To Remove the Diamond ShieldReplace the lamp cartridge Appendix H Filter CleaningLamp Life Appendix H Lamp Cartridge Replacement Replacing the Lamp Cartridge Problem Possible Solution TroubleshootingTroubleshooting Troubleshooting 100 101 Using The System Reset Button102 Additional Information103 IndexIcon Order, Viewing, Changing 64 IEEE1394 104105 Mitsubishi TV Software106 Mitsubishi DLP Projection Television Limited Warranty107 This Warranty does not CoverWebsite MDEAservice@mdea.com
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