Troubleshooting, continued
| Problem | Possible Solution | |
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55. |
| The message “Lamp will soon exceed...” keeps | • Reset the lamp reminder in the setup menu. |
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| displaying after the lamp has been replaced. |
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56. |
| TV Guide On Screen® system shows no program | • Program listings are downloaded while the TV is off and the cable |
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| listings. | box is left on. It may take up to 24 hours to begin to receive TV |
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| program listings. It may take up to one week to receive all eight days |
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| of TV program listings. |
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| • Invalid ZIP code was entered at the initial TV Guide On Screen |
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| system setup. Select NetCommand from the main TV menu, then |
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| Guide and enter the correct ZIP code. |
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| • Check the connections between the TV and the TV Guide On Screen |
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| input (cable, antenna or cable box and IR cable). At least one |
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| antenna connection must be associated with the TV Guide On Screen |
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| system to receive program listings. |
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57. |
| TV Guide On Screen system program listings | • Incorrect ZIP code was entered at initial TV Guide system setup. |
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| don’t match actual programs | Select NetCommand menu, then Guide to enter the correct ZIP code. |
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| • For cable programs, there may be more than one cable company in |
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| your ZIP code. Refer to the TV Guide On Screen system manual for |
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| instructions on the Setup Service. |
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58. |
| TV Guide On Screen system does not change | • Cable box is not set up in NetCommand. The TV Guide On Screen |
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| channels on the cable box. | system uses NetCommand to control the cable box and VCR. To |
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| correct, select NetCommand from the main TV menu, then select |
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| Change or Add on the NetCommand menu and select Cable Box. |
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| • NetCommand IR emitter is not in place or properly positioned in front |
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| of the cable box remote sensor. See page 29. |
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59. |
| I set up a TV Guide On Screen recording to my | • Analog content can only be recorded to an analog recording device, |
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| digital recorder and got an error message saying | such as a VCR. Open the TV Guide On Screen Record Options menu |
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| it cannot record an analog program. | and change the destination recorder to match the analog recording |
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| device connected to the TV RECORD OUTPUT jacks. |
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94 | Chapter 7. Troubleshooting |