Mitsubishi Electronics WS-73615, WS-65515A, WS-65615A, WS-55615, WS-55515, WS-48515 Troubleshooting

Page 92

Troubleshooting, continued

 

Problem

Possible Solution

30.

A program recorded on your TV is distorted

• TV was set to Anamorphic when program was recorded.

 

when played on a 4:3 TV.

Record programs in Cropped mode if playing back on a 4:3 TV.

 

 

 

31.

Excessive digital artifacts.

• The IEEE 1394 cable is too long (15 feet between devices is the

 

 

maximum length).

 

 

• There may be a slow device in the middle of the IEEE 1394 network.

 

 

Move the slow devices to the end so that connections for faster

 

 

devices do not pass through them.

 

 

 

32.

Cannot see a picture from a DV Camcorder.

• Go to Device Selection menu and select analog connection.

 

 

• Connect the DV Camcorder to analog input (for example, Input-3).

 

 

Select Setup from the main menu, then Change. At the Change

 

 

screen, select the camcorder. On the Name screen, check Analog

 

 

Connection. Select the device and on the following screen, select

 

 

which analog input was used, and check audio and/or video.

 

 

 

33.

DVCR analog/digital problems.

• If the tape is currently playing but no picture displays, you may have a

 

 

mismatch of the media with the display. Press the DEVICE key to

 

 

display the Device Selection menu. Press ENTER for the DVCR

 

 

device. If digital is selected, try analog, or if analog is selected, try

 

 

digital.

 

 

 

34.

D-VHS recordings for digital cable have drop-

• Digital cable signals on IEEE 1394 can exceed the data rate

 

outs (loss of picture or sound), or no playback.

standards supported by DVCR.

 

 

 

35.

TV is out of focus.

• Focus is out of alignment. Align Convergence.

 

 

 

36.

Red or blue color is “bleeding” or shadowing

• Focus is out of alignment. Align Convergence.

 

images.

 

 

 

 

37.

There is no audio and video from the IEEE 1394

• The device is not turned on - turn the device power on.

 

device.

• No media (tape or disc) is inserted into the device.

 

 

• The media is blank (has no recording).

 

 

• The play command failed - Try pressing play again on the device’s

 

 

remote control or front panel.

 

 

• The device is already in use (for example: the device is currently

 

 

recording).

 

 

• The source is copy-protected or violates copy protection.

 

 

• The device’s digital video signal is not supported by the TV, such as

 

 

DV video, common with camcorders. Use analog connections

 

 

instead, if available.

 

 

• The device is not an audio/video device.

 

 

• Too many other devices are already communicating over

 

 

IEEE 1394. Remove or stop some devices and try again.

 

 

 

38.

The IEEE 1394 device cannot be selected.

• The device may be busy, either recording or a peer-to-peer

 

 

connection has been established. Cancel the recording or

 

 

peer-to-peer connection.

 

 

 

39.

The IEEE 1394 Device is not listed in the Device

• The device is unchecked in the Review screen. Select the Setup

 

Selection menu.

menu, then select Review setting. Verify the device is checked.

 

 

• The IEEE 1394 plug is disconnected or loose.

 

 

• The IEEE 1394 Device has not been powered On. Turn on.

 

 

• The device has not been discovered.

 

 

• The device is not an Audio/Video device

 

 

 

40.

DEVICE MENU button does not display a menu.

• The IEEE 1394 device does not provide a menu.

 

 

• The TV cannot support IEEE 1394 menus. See page 46.

 

 

 

41.

All IEEE 1394 devices disappear.

• The connected devices must not be in a loop that returns to the

 

 

TV. Make sure a device is connected at the end.

 

 

• Disconnect all the cables and devices from the TV. Replace them one

 

 

by one to locate the problem device or cable.

 

 

• Use System Reset (front control panel).

 

 

 

42.

Cannot rediscover a deleted IEEE 1394 device

• The device has been disconnected. Plug it in.

 

 

• The device is unchecked in the Review screen. Go to Setup in the

 

 

Main menu, then select Review. Check the device.

 

 

• Remove IEEE 1394 plug. Go to the Edit NetCommand menu. Delete

 

 

the IEEE 1394 device. Plug the device in again so it can be

 

 

discovered again.

 

 

 

92

Image 92 Contents
Projection Television Owner’s Guide Risk of Electric Shock Contents Important Safeguards Important SAFEGUARDS, cont’d Our Thanks Mitsubishi Digital Electronics America, IncChapter Television OverviewTV Accessories Special FeaturesPOWER/TIMER Indicator Front Control PanelBack Panel IEEE-1394 Input/OutputDigital Audio Output CableCARD SlotIR Output-NetCommand Hdmi or DVI DevicesDVI Analog Audio Component InputsLetterbox top/bottom black bars Side bar imagesNews and stock-market report bars Shopping channel logos & pricing displaysConnecting Connecting External Devices & NetCommand Setup ChartConnecting a Wall Outlet Cable or Cable Box Cable Box compatible with PIP/POPSingle Antenna Separate UHF and VHF AntennasFor antennas with twin flat lead For antennas with coaxial leadVCR to Antenna or Wall Outlet Cable RedConnecting VCR Video and Audio to a Cable Box VCR to a Cable BoxReceiver or Stereo System Satellite Receiver or Other Device with S-VideoDVI Device Connecting a DVD Player with Component Video or DVI DeviceDVD Player with Component Video Hdmi Device External DTV Receiver with Component VideoConnecting the IR Emitter NetCommand IR Emitter NetCommandConnecting Ieee 1394 Devices Pin Style vs -Pin StyleIeee 1394 Device Connection Styles Connection StylesDirect Device-To-Device Style Hub Connection StyleCableCARD Technology Using a CableCARDCableCARD Definition and Initial Screen Display Connecting Helpful Hints NetCommand Setup and Editing NetCommand Pre-Memorized Devices DeviceRemote Control Functions Overview FollowingRemote Control FunctionsOperation, Care, Sleep Timer Sleep TimerOperation CareNetCommand On-Screen Buttons Remote Control Buttons 3D Graphical Menu SystemNetCommand Initial Setup NetCommand Information ScreenDevice Setup Screen Welcome ScreenReview Screen Finish ScreenReceiver Inputs Edit NetCommand, Adding an A/V ReceiverReceiver Screen Receiver Input Learn Screen Receiver Learn ScreenName Screen Monitor Out to AVR ScreenEdit NetCommand, Adding Devices Edit NetCommandAdd Screen Device ScreenDevice Learn Screen Device Advanced Learn ScreenConnection for Device Screen VCR for Recordings ScreenRF Connection for Cable Screen IR Code for Device ScreenChange Screen Delete ScreenDevice Selection Menu Using the Device Menu Button to Display Menus Device MenuIR Controlled Devices/IEEE 1394 Menus CableCARD MenuIeee 1394 Devices and NetCommand Controlled Recordings Adding Ieee 1394 Devices Automatically Adding Ieee 1394 Devices AutomaticallyNew 1394 Device Screen Name for 1394 Device ScreenIeee 1394 Device Type Screen Connection ScreenDigital Video Signals Digital Audio SignalsDigital Control Signal Ieee 1394 Devices CompatibilityUsing the Guide Button to Display ChannelView and Menus NetCommand Controlled Recordings Record To SetupTime-Delayed Recording Recording NowCancel Current Recordings Record List ScreenDisc Search Track List ScreenRestrictions for Traditional VCRs Direct VCR RecordingDirect VCR Recording from an Antenna or Cable Source NetCommand Controlled Peer-to-Peer Connections What is a Peer-to-Peer Connection?Setting up a Peer-to-Peer Connection Canceling a Current Peer-to-Peer ConnectionImportant Notes TV Menu Screen Operations Main Menu Choices Setup Menu Reset Factory Defaults Menu Advanced ConvergenceNetCommand Menu Antenna Menu SQV SuperQuickView Setting the Clock Timer On/OffTime Menu ManualCaptions Menu Captions MenuAnalog Captions Digital CaptionsFonts SizeColor Opacity FontChip Lock Menu ChipEntry Chip Start Time and V-Chip Stop TimeTV Ratings Chip Signal InformationContent Categories Lock By Time Front Button LockAudioVideo Menu AudioVideoSetting Descriptions Analog and Digital Audio SettingAnalog Only Audio Settings Digital Only Audio SettingsVideo Settings ContrastChapter Format Signals Display FormatsFormat Definitions DVD DefinitionsOriginal Signal Operation of PIP and POP Changing PIP/POP DeviceDevice Menu with Net Command Ieee 1394 Devices Digital Bypassing Front Button Lock Appendix a Bypassing the V-Chip LockBypassing the V-Chip Lock This page intentionally blank Component-1 and Component-2 Inputs Input Levels and Timing with Component Video SignalsAppendix B High Definition Input Connection Compatibility Appendix CRemote Control Programming Codes Programming the Remote to Control NetCommand A/V ProductsAppendix C Remote Control Programming Codes DVD PlayersCable Boxes and Satellite Receivers ReceiversMitsubishi A/V Receivers Mitsubishi CD Players Not all functions for all modelsAppendix D On Screen Information Displays Appendix E NetCommand Specialized Device Keys Checkbox NameAppendix F Cleaning and Service Appendix G Diamond Shield Removal for Models For the WS-48515For the WS-55515, WS-65515 and WS-65515A For additional assistance, call 800For the WS-55615, WS-55615A, WS-65615 and WS-65615A Appendix G, Diamond Shield Installation for Model WS-73615 Appendix H Cabinet Separation for Models WS-65515, WS-65515A, WS-65615, WS-65615A, WS-73615Troubleshooting Problem Possible SolutionTroubleshooting Troubleshooting Using The System Reset Button Demo Mode Additional InformationIndex Menu 56 Mitsubishi Projection TV Limited Warranty Mitsubishi Projection Television Limited WarrantyMitsubishi TV Software Page Mitsubishi Digital Electronics America, Inc D405A10