BenQ MP620p user manual Troubleshooting, Cause Remedy, Plug the power cord into the AC inlet on

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Troubleshooting

THE PROJECTOR DOES NOT TURN ON.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power

projector, and plug the power cord into the

cable.

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

 

 

NO PICTURE

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

 

 

The projector is not correctly

Check the connection.

connected to the input source device.

 

 

 

The input signal has not been

Select the correct input signal with the Source

correctly selected.

key on the projector or remote control.

 

 

The lens cap is still attached to the

Remove the lens cap.

lens.

 

 

 

BLURRED IMAGE

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the unit if necessary.

 

 

The lens cap is still attached to the

Remove the lens cap.

lens.

 

 

 

REMOTE CONTROL DOES NOT WORK

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with a new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

 

 

You are too far away from the

Stand within 6 meters (19.5 feet) of the

projector.

projector.

 

 

44 Troubleshooting

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Contents Welcome Copyright DisclaimerTable of contents Iv Table of contents Supported timing for Component-YPbPr inputTable of contents Regulation StatementsMemo Vi Table of contents But could fail if power cuts or surges Important safety instructionsRefer servicing to qualified service personnel Important safety instructionsSafety Instructions Bedding or any other soft surface Safety Instructions Introduction Projector featuresIntroduction Shipping contents Rear side Projector exterior viewFront / upper side Lower sideMation Controls and functionsExternal control panel Turns the projector on or offFreeze Remote controlAdjusts the focus of the projected image 5Up, 6 Down 3Left, Right4Pull out the battery holder Remote control effective rangeReplacing the remote control battery Push the holder into the remote controlPositioning your projector Choosing a locationObtaining a preferred projected image size Positioning your projector 1219 Maximum zoom Minimum zoomScreen Center of lens Projection distance 1500Connection Connecting a computer or monitorConnecting a computer Connecting a monitor Connecting Video source devices Best video qualityConnecting a Component Video source device 1080i 50/ 60 HzConnecting an S-Video source device Device Video cable Audio cablesConnecting a composite Video source device Operation Utilizing the password functionTo set a password Start upTo change the password If you forget the passwordTo enter the password recall procedure Password set-up and return to the on-screen menuFine-tuning the image size and clarity Adjusting the heightAuto-adjusting the image Correcting keystone For exampleHiding the image Selecting an application modeSwitching input signal Remote paging operations Power indicator light flashesDisconnect the power cord from the wall socket Freezing the imageMenu operation Menu systemKeystone Using the menusPicture menu Picture menu Selected Color TempDepends on BrightnessPro-Picture menu Setting menu Advance menu Auto Off off Mode offHigh Altitude EconomicInformation menu ResolutionMode Equivalent SourceMaintenance Care of the projectorMessage Status Lamp informationCalculation of lamp hour Replacing the lamp Page Tighten the screw that secures the lamp Temperature informationResetting the lamp counter Restart the projectorLight Status & Description Power Temp Lamp Lamp events IndicatorsLight Status & Description Power Temp Lamp Power events Projector is under normal operationLight Status & Description Power Temp Lamp Thermal events For assistanceMaintenance Make sure that it is switched on TroubleshootingPlug the power cord into the AC inlet on Cause RemedySpecifications Projector specificationsSupported timing for Component-YPbPrinput Timing chartSupported timing for PC input Supported timing for Video and S-Video inputsDimensions Unit mm SpecificationsWarranty WarrantyLimited Warranty EEC statement Regulation StatementsFCC statement MIC statement