PROBLEMS AND SOLUTIONS
IMPORTANT! If you have a problem with the Direct Link Privacy Monitor™, first check the Problems and Solutions Guide. If you still experience a problem with the Direct Link Privacy Monitor™, please call
PROBLEM | PROBABLE CAUSE | SOLUTION | ||
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Transmitter power | Transmitter not turned ON | Turn the transmitter ON. | ||
indicator does not light |
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Power is turned OFF | Make sure that any light switches that control power flow to the wall | |||
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| outlet are ON. | ||
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| Make sure house fuses and circuit breakers are ON. | ||
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| AC adaptor not properly connected | Check AC adaptor | ||
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| AC adaptor problem | Test the transmitter using the other AC adaptor included with this product. | ||
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| If the transmitter works with the other AC adaptor, contact | ||
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| to replace the broken AC adaptor. | ||
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| Weak or dead batteries | Replace the batteries in the transmitter with four, fresh “C” alkaline batteries | ||
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| or use AC adaptor. | ||
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Receiver power | Receiver not turned ON | Turn the receiver ON. | ||
indicator does not light |
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Power is turned OFF | Make sure that any light switches that control power flow to the wall | |||
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| outlet are ON. | ||
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| Make sure house fuses and circuit breakers are ON. | ||
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| AC adaptor not properly connected | Check AC adaptor | ||
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| AC adaptor problem | Test the receiver using the other AC adaptor included with this product. | ||
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| If the receiver works with the other AC adaptor, contact | ||
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| to replace the broken AC adaptor. | ||
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| Weak or dead battery | Replace the battery in the receiver with a fresh 9V alkaline battery or | ||
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| use the AC adaptor. | ||
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No sound | Channel switches not on same | Set channel switch on transmitter and receiver to the same channel. | ||
| setting (channel) |
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| Signal interference due to monitors, | Change the channel setting on both the transmitter and the receiver. | ||
| cordless telephones, etc. |
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| Identify and eliminate the source of interference. | ||
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| Test reception by moving the transmitter and/or receiver to different locations | ||
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| throughout the house. Relocate the transmitter and/or receiver. | ||
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| Out of range or insufficient signal | Test reception by moving the transmitter and/or receiver to different locations | ||
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| throughout the house. Relocate the transmitter and/or receiver. | ||
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| Volume not turned up | Adjust volume control on receiver. | ||
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| Improper antenna position | Make sure the antenna on the transmitter and receiver are pointing upward. | ||
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| Weak or dead batteries | Replace the battery in the receiver with a fresh 9V alkaline battery, and | ||
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| the batteries in the transmitter with four “C” alkaline batteries, or use | ||
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| the AC adaptors for a power source. |
AC adaptor not properly connected
Check AC adaptor
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