Others
Troubleshooting
Symptom | Causes/Remedial Actions |
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|
Forgotten the | ● Use the "Search" function in the |
address that was changed using | to view the list of IP addresses for cameras connected to |
the | the network. (☞ Page 28) |
|
|
Unable to record. | ● Has the folder for saving images been deleted? |
| Check to ensure that the folder exists. (☞ Page 77) |
| ● Is the hard disk of your PC full? |
| Check the available hard disk space on your PC and delete |
| unwanted files. |
|
|
A long time is required to cancel | ● Once the connection is activated, it cannot be canceled |
an action when the "Connecting | within a few seconds. |
..." message is displayed. |
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Color is unsatisfactory. | ● Check the color adjustments of the monitor and video card. |
| ● Is the color setting of your PC screen set to High Color |
| (16 bits) or lower? |
| If this is so, change it to True Color (24 bits) or higher. It |
| will be difficult to achieve display of natural color tones |
| using a setting that is lower than this. |
| ● Adjust the White Balance. |
| Adjust White Balance manually on the [Image Quality |
| Setting] screen. (☞ Pages 59, 94) |
| ● When shooting scenes with different light sources (e.g. |
| when alternately shooting outdoor scenes under the |
| sunlight and indoor scenes under a fluorescent light), Auto |
| White Balance may take some time to function. Hue may |
| differ slightly according to different objects, but this is not |
| a malfunction. |
|
|
Operation fails upon changing | ● White Balance is automatically adjusted when it is set to |
White Balance to the AWC | AWC. Adjustment will take about 15 seconds, during which |
mode. | setting of image quality is not possible. |
|
|
Image size and quality changes | ● When a |
automatically. | will be given to the PC for which |
| is last performed. |
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|
Connection to | ● When the network is loaded with frequent broadcasting |
be established or gets cut off. | or collisions, connection may not be established or may |
| be cut off when errors occur with the network. |
| Check the network status. |
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