Symptom | Causes/Remedial Actions |
|
|
Unable to perform camera control | ● About 60 seconds are required for initialization of the |
or settings acquired are incorrect | camera to complete upon turning on the power. |
for a span of about 60 seconds | To perform camera control or acquire settings, do so by |
after turning on the power. | allowing an interval of at least 60 seconds after turning on |
| the power. |
|
|
Video images cannot be displayed | ● Live images may appear in slow motion or loss of frames |
smoothly. | may occur when the PC specifications or network |
| bandwidth is inadequate. |
|
|
Forgotten the password upon | ● Repair services will be required to undo the password |
enabling the password protection | protection feature. Please consult your dealer for details. |
feature. | Please also note that you may be asked to produce |
| identification cards for security reasons. |
|
|
Camera turns to another direction | ● Has the Home position been registered? |
upon initializing. | Register accordingly if this has not been done. |
| (☞ Pages 66, 98) |
|
|
Unable to select position. | ● Are the positions registered? |
| Register positions accordingly if this has not been done. |
| (☞ Pages 66, 98) |
|
|
Video images are not displayed. | ● Is the camera connected to a DC 18 V power supply? |
| Check connection of the Converter Unit. (☞ Page 18) |
| ● Is the LAN cable connected? |
| Check connection of the LAN cable. (☞ Page 16) |
|
|
Delay in the camera's Pan/Tilt | ● Is the Pan/Tilt speed set to a small value? |
actions. | Set this to a larger value. (☞ Pages 69, 97) |
|
|
Zoom does not move to "0" | ● Is the maximum Digital Zoom value set to a value other |
| than x10? |
| Zoom to "0" is possible when this is set to x10. |
|
|
